Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. Frequent users (ordering from restaurants more than five times a week) were far more digitally engaged with brands. Just 20 percent of non-frequent users downloaded at least two restaurant apps.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

ChowNow

SEPTEMBER 30, 2020

The math is simple: more orders over time equals more sales. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. In this blog, we’ll cover four tips to help you boost customer loyalty at your restaurant. Start a restaurant loyalty program.

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Delivery, digital ordering and the digital tools associated are at the heart of many discussions in the industry.

Delivery 198

Delivery Loyalty Program Download Online Ordering 198

Modern Restaurant Management

MAY 12, 2021

There are two new digital technologies available for restaurants to automate the ordering process that owners need to understand. PWAs are web-based experiences that appear like a mobile app but require no user download. Users would scan a QR code or click an online link to open the PWA. Yes, certainly.

Online Ordering 146

Online Ordering Food Mobile Ordering Loyalty Program 146

7 Shifts

NOVEMBER 1, 2022

Word of mouth is fantastic, but when scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. Download now. Maybe it's how you cook or serve the food, like at Benihana. You need a marketing plan. Achievable.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Modern Restaurant Management

AUGUST 24, 2021

With the right digital tools in place, restaurants can acquire and utilize better data to sell more food and transition the perception of marketing from a cost center to a profit center. Is our social media presence a cost center or an action driver? Does the cost of a SaaS-based recommendation engine outweigh its benefits?

Marketing 209

Marketing Social Media Download Loyalty Program 209

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. To keep up with competition, keep existing customers and attracting new ones, restaurants need to adjust their online presence.

Social Media 148

Social Media Online Ordering Website Management Download 148

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

SEPTEMBER 16, 2021

Improved Customer Loyalty Programs. When customers download your restaurant’s mobile app, they should also be able to connect a credit or debit card to their account. This way, when they order online or come to pick up their food, it’s already paid for. Cons of Touchless Payments.

Loyalty Program 187

Loyalty Program Customer Experience Customer Service Technology 187

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 42% of restaurants plan to invest in customer loyalty programs. 51% of adults have downloaded at least one food-related app amid COVID-19. 45% have downloaded two or more. Constant Contact ).

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. According to Bitly, a link management service, there has been a 750% increase in QR code downloads over the last 18 months. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Lavu

NOVEMBER 18, 2022

Will you have servers or will customers order at a counter? Can customers use a self-serving kiosk or order from their phone? Sample Menu: Put together a listing of the food and drink options you want to offer at your pizzeria. Service Style : Explain how you will serve customers. Will your restaurant be fast casual or sit down?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Lavu

DECEMBER 16, 2019

We’ve seen it from the granddaddies of fast-food chains to local coffee shops and independent bars. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. Why an App for a Loyalty Program?

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Chefs :- To keep track of inventory, etc.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

OCTOBER 5, 2022

Here’s how loyalty programs often pan out: A customer downloads the app. They might create an account, log in, place an order, and apply a discount — or they might not even get that far. And when they close their phone or exit the order line, they never touch the app again. Does that sound familiar?

Loyalty Program 194

Loyalty Program Customer Experience Online Ordering Food Order 194

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

Bingage

DECEMBER 24, 2019

Can a Food Referral program really boost Business Sales? Well, it can make or break both…although, there are several benefits of a referral program it totally depends on the type of referral program you are having. An ideal referral program attracts new customers as well as encourage repeat sales.

Loyalty Program 92

Loyalty Program Point of Sale Reference Customer Experience 92

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across COVID-19 triggered an increase in remote, app-based ordering in the US On Premise.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Cheetah

MAY 11, 2021

kitchen layout, takeout utensils and packaging, reservation and ordering systems, etc.) Food and beverage hospitality certainly felt the impact as shortages in products like Heinz ketchup , bubble tea , and even meat and poultry exposed just how intricate the dependencies are. Stock Up on Inventory. Coming Soon - Virtual Marketplace!

Back of House 148

Back of House Front of House Food Supply Coaching 148

Deliverect

AUGUST 15, 2020

That’s why choosing the right ordering partner is a key decision for restaurateurs. Online ordering is growing rapidly to the point where today if your restaurant isn’t online, you are missing out on a massive revenue stream. POS providers offering ordering services. Here are the biggest players by category.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Apicbase

OCTOBER 14, 2022

To develop a food franchise built to last, you must ensure that franchise outlets perform well. Free download. This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Create an upselling program. Partner with delivery and online ordering services.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Download Now. Equipment and Technology. Restaurant Schedule Template.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Foodable

SEPTEMBER 10, 2020

The future of the restaurant and hospitality industry depends on two major categories of foodservice technology to advance: operations and next generation foods. hosted FoodTech21, a forum on the future technological advancements and innovative food cultivation for restaurant and hospitality businesses. Last month, Foodable.IO

Delivery 52

Delivery Mobile Ordering Front of House Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Touch Bistro

JUNE 10, 2021

You can serve the tastiest food around, but if your restaurant customer service is lacking, your reputation – and your sales – will suffer. Helps You Maintain Customer Loyalty. Through Your Loyalty Program. In most cases, you can also gather feedback on restaurant survey questions through your loyalty program.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Restaurant365

NOVEMBER 19, 2019

Restaurant owners trying to keep up with the constant inventory change are turning to inventory management software , which covers the inventory process from end to end, from counting and transferring to ordering and invoicing. Adjusting to increasing food costs. Responding to shifting guest preferences and expectations.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Tableo

JUNE 26, 2023

Yet in order to keep a loyal clientele and encourage repeat business it’s a hurdle restaurateurs must learn to overcome. Deliver constant quality in terms of the food, service and atmosphere. Think about the following tactics: Keep an active online presence on social media to interact with your audience. New to Tableo?

Social Media 40

Social Media Customer Experience Loyalty Program Customer Service 40

Takeaway Solutions

JANUARY 28, 2019

Online ordering is more popular than ever with millions of people ordering online when hungry. More and more people turn to food outlets with online facilities. Are you offering online options to local consumers? So, if your food outlet is not maximising its exposure on cyberspace, it is time you did.

Online Ordering 47

Online Ordering Loyalty Program Food Website Management 47