Modern Restaurant Management

APRIL 27, 2020

Download the full guidance, here. The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

APRIL 9, 2020

It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Allow Flexibility to Manage an Evolving Situation. Be Transparent.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Restaurant365

DECEMBER 2, 2019

The restaurant industry never stops moving, and your success depends on how you manage all of the moving pieces. Running a restaurant requires a strong management system to help you maximize efficiency, improve your profitability, and grow in the future. managing employees. Having anytime, anywhere access.

Management 97

Management Management Point of Sale Inventory 97

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant reputation management is essential to retaining your current customers and attracting new ones. Here’s how to use guest intelligence to implement effective restaurant reputation management. Currently, many of the complaints we see are driven by issues related to staffing shortages.

Management 96

Management Management Social Media Customer Service 96

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 310

Communication Leadership Employee Relations Entertainment 310

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Fixed shifts also allow employees a consistent workload.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

OCTOBER 12, 2021

The vast majority of financially stable employees (87 percent) are likely to remain with their current employer for the next year, compared to only 58 percent of those who are financially unstable. These solutions could help to address other pandemic-related challenges, like ongoing cash management hurdles.

Recruiting 197

Recruiting Cash Management Employee Relations Download 197

Modern Restaurant Management

AUGUST 4, 2022

Acclimate employees to hot conditions over 7 to 14 days. Train employees to spot signs and symptoms of heat-related illnesses. Train employees on first aid procedures and when it’s time to contact emergency services. Train employees on the cause of heat stress and ways to reduce these risks.

Kitchen Safety 189

Kitchen Safety Employee Relations Restaurant Law Download 189

7 Shifts

AUGUST 27, 2021

He asserts that this may not prevent backlash from guests who disagree, but believes that clear policies and rigid enforcement can help to manage it. Give your employees proper training. As with the initial shutdown to where we are now, managing restaurants through the pandemic is ever-shifting. It's enforcement.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. Interviews range from baristas and servers to operations managers. ” Hunter Evans. We often have meditation before service.

Employee Relations 180

Employee Relations Healthcare Communication Insurance 180

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Hot Schedules

JULY 17, 2018

The law is meant to provide more structure and stability around schedules for hourly employees of large brands. As such, restaurant, retail and hospitality employers with 500 or more employees worldwide must now comply. As of July 1, 2018, employers must give employees written notice of their schedules seven days in advance.

Management 74

Management Management Restaurant Law Employee Relations 74

Lavu

NOVEMBER 10, 2022

The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. Related: The Ultimate Guide to Using Self-Service Restaurant Kiosks #2) Kitchen Display Screens There is no reason why servers or order-takers need to write down customer requests and walk them back to the kitchen.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

MAY 26, 2020

As you reopen your dining room, it is more important than ever to stay on top of your inventory management. Your labor cost includes labor expenses such as wages for both salaried and hourly employees, payroll taxes, health or workers compensation insurance, and any benefits you offer. Dial in your Cost of Goods Sold.

Point of Sale 148

Point of Sale Employee Relations Inventory Waste 148

Cheetah

NOVEMBER 25, 2020

Months into the Covid-19 pandemic, it’s amazing to see how local restaurant owners have managed to make it this far. Download Your Free Guide. You need to keep delivery and takeout service going, take care of employees and comply with constantly changing sanitation and health rules. What's in the Guide? We're Here for You!

Download 78

Download Seasonal Menu Employee Relations 2021 78

7 Shifts

JULY 21, 2020

PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5 Download a copy of the PPP borrower application form and submit it to your desired lender. times your restaurant's monthly payroll costs.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Cheetah

DECEMBER 2, 2021

A good system will also help staff manage their personal cash flow. 7Shifts - Shift Management Powerhouse. 7Shifts focuses on everything related to restaurant shift management. It is downloadable as an add-on through the Toast, Clover, Square and Union marketplaces or through integration with a payroll software.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

A good system will also help staff manage their personal cash flow. 7Shifts - Shift Management Powerhouse. 7Shifts focuses on everything related to restaurant shift management. It is downloadable as an add-on through the Toast, Clover, Square and Union marketplaces or through integration with a payroll software.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

JANUARY 7, 2020

Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. The restaurant industry knows that high turnover and unengaged employees can be costly. The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce?

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Hot Schedules

DECEMBER 13, 2020

Believe it or not, the world is still spinning, and we are still building features in HotSchedules to help you manage your workforce. The city of Seattle has increased employee payouts over wage and scheduling disputes from $26,000 in 2014 to almost $4 million in 2020. Tipped Employees. Wage Compliance Requirement. Coffee Cup.

2020 78

2020 Employee Relations 2021 Hotels 78

Hot Schedules

NOVEMBER 26, 2019

They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The Busywork Beast has the power to trap your managers in its Back-office Lair. Luckily, there are ways to transform your general managers into superheroes. Download our free eBook. Related Posts.

Cash Management 78

Cash Management Allergens Front of House Back of House 78

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Tableo

JULY 6, 2023

The success of your business and the maintenance of a good level of service depend on you, the owner or manager of the restaurant, reviewing the performance of your staff. The value of employee assessments In the restaurant sector, employee assessments are important in order to: 1. Visit our blog for more Restaurant HR tips!

Employee Relations 40

Employee Relations Download Customer Service Communication 40

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Related: Top Restaurant POS Systems: The Comparative Buyer’s Guide iPad POS Hardware The only hardware you need for an iPad POS is the iPad.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Hot Schedules

JANUARY 8, 2020

They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The right inventory management solution can show him who the sheriff is in town. Download our free eBook to see how your managers can defeat back-office villains, and lead your restaurant to victory.

Cash Management 78

Cash Management Allergens Employee Relations Download 78

Apicbase

NOVEMBER 4, 2022

As employees were forced to work from home, businesses were forced to adapt to the changing climate of corporate office work. Moreover, with the help of data aggregation and analysis, restaurant owners know what parts of their business are underperforming, whether they be food quality, sale frequency, or customer experience related.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Hot Schedules

DECEMBER 19, 2019

Operators and managers feel the pressure to collect as much data as possible. We’ve found that managers spend a huge amount of time and effort manually creating KPI reports each week. A Better Way to Manage Data. Employee feedback and pulse surveys. Kitchen management systems. DOWNLOAD WHITE PAPER.

White Paper 78

White Paper Allergens Download Kitchen Safety 78

Modern Restaurant Management

MARCH 24, 2021

Additionally, the customer experience of services like DoorDash is heavily tailored for end-users — but not necessarily as well-developed for restaurants themselves; managing the services can be difficult, although that’s getting better. The critical factor, operators should know, is scalability. Co-created with Burma Inc.,

Delivery 189

Delivery Customer Service Point of Sale Customer Experience 189

Restaurant365

JANUARY 28, 2020

Operating a successful restaurant requires restaurant owners and managers to focus not only on managing day-to-day operations, but also evaluating ways to reduce costs and grow future sales. Currently, some of the most powerful restaurant management systems on the market feature predictive tools around food and labor costs.

Inventory 145

Inventory Seasonal Menu Employee Relations Customer Experience 145

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Simple, right?

Coaching 97

Coaching Employee Relations Hiring Document 97

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Improve the restaurant experience for customers and employees. It’s vital to create an environment that attracts and retains engaged employees who can then deliver high-quality service. Manage guest expectations.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Hot Schedules

AUGUST 12, 2019

Predictive Scheduling laws are designed to help your employees, but the burden falls on managers. Arranging childcare, scheduling transportation, attending school or second jobs, or caring for family members…there are many things hourly restaurant employees juggle outside of work. Technology to rescue!

Restaurant Law 60

Restaurant Law White Paper Employee Relations Download 60

Hot Schedules

FEBRUARY 1, 2020

They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. Download our free eBook to see how your managers can defeat back-office villains, and lead your restaurant to victory. Related Posts. T here are many foes in the hospitality industry. SAVE THE DAY!

Allergens 78

Allergens Cash Management Employee Relations Download 78