Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Simple, right?

Coaching 97

Coaching Employee Relations Hiring Document 97

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Improve the restaurant experience for customers and employees. It’s vital to create an environment that attracts and retains engaged employees who can then deliver high-quality service. Manage guest expectations.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

AUGUST 31, 2021

75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded. Click here to download the 2021 State of the Restaurant Industry Mid-Year Update, sponsored by Sage Intacct. "Faced

2021 180

2021 Beverage Leadership Food Order 180

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Black Box Intelligence

SEPTEMBER 21, 2021

Back-of-house (BOH) encompasses all of the employees who work in the kitchen, such as restaurant cooks, chefs, etc. We measure turnover and pay for all restaurant categories, and for each type of employee. That enables us to measure, for example, what the data says about BOH employees in limited-service restaurants.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Download the full report here. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. At an average cost of $7.19

2023 204

2023 2022 Consumer Goods Point of Sale 204

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Hot Schedules

JANUARY 27, 2021

Employee benefits services. Effectively managing these core areas is a full-time job. Employee benefits services. Effectively managing these core areas is a full-time job. Meanwhile, your business would maintain control of day-to-day operations and management of your employees. Claims management.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Apicbase

APRIL 20, 2022

Free download. Verify that both customers and employees understand your brand concept. Manage group-wide menus from a centralised platform with performance dashboards. Your concession owners are not your employees. For restaurants and virtual brands, those relate primarily to brand consistency. The solution.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

AUGUST 28, 2020

Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. in a management role at the Officers’ Club. Plamondon, Sr. Dies at 88. The Plamondon Companies announced the passing of Peter H.

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” " Revention is HungerRush.

Guest Recovery 155

Guest Recovery Food Safety Employee Relations Mobile Ordering 155

Black Box Intelligence

NOVEMBER 1, 2021

Click here for the free download. . Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Check out the full “The Post Pandemic Restaurant Employee” whitepaper here. . Full-Service: Service Guest Sentiment Improved in Q3.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

EATER

MAY 20, 2020

Our goal is to tell chefs, managers, and restaurant owners how their procedures need to change in the era of COVID-19.”. Our goal is to tell chefs, managers, and restaurant owners how their procedures need to change in the era of COVID-19,” Kummer explains in his introduction to the guide.

Kitchen Safety 105

Kitchen Safety Food Safety Food Supply Healthcare 105

EATER

MAY 14, 2020

Our goal is to tell chefs, managers, and restaurant owners how their procedures need to change in the era of COVID-19.”. Our goal is to tell chefs, managers, and restaurant owners how their procedures need to change in the era of COVID-19,” Kummer explains in his introduction to the guide.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98