Modern Restaurant Management

JUNE 27, 2025

The chain’s documented emphasis on training shows in its strong performance on service quality and value. This suggests that restaurant executives have moved past getting leadership buy-in for AI investments and are focused on more practical considerations such as picking the right applications and finding the people to support them.

Loyalty Program

Modern Restaurant Management

MAY 6, 2025

How operators can reduce risk with better documentation, consistent policies, and stronger training. But when I asked about the documentation, I got a sheepish shrug. Here’s what strong documentation looks like: Date and time of the incident Specific behavior observed Which policy was violated (cite the handbook if you have it!)

Document

The Rail

JUNE 30, 2025

Earning a business management degree helps you build expertise in leadership, operations, and project management — critical skills for scaling any venture. Document everything: opening checklists, cleaning protocols, customer service scripts, escalation procedures.

Education

Restaurant Business

JULY 22, 2025

Click here to complete your profile Multimedia How Cracker Barrel chef Matt Banton is expanding the flavor portfolio Tyler Florence dishes on San Francisco and David Burke puts his pastrami to the test Happy Hour value and summer flavors The summer of spritzes The Latest Leadership Wendys names Pete Suerken president of its U.S.

Loyalty Program

Modern Restaurant Management

FEBRUARY 4, 2025

military veteran whose documentation was questioned. Lesson : Even documented employees can be affected by ICE enforcement. Before handing over records, request documentation to verify the legality of ICE’s inquiry. Verify its legitimacy before complying. Not sure where to start?

Audits

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership

Modern Restaurant Management

JUNE 25, 2020

Such a large return can introduce uncertainty, therefore it’s important for your leadership team to serve as a resource and field any employee questions or concerns throughout the process. After a plan is approved, communicate directly and often with employees about the primary information relating to their return.

Employee Relations

7 Shifts

AUGUST 10, 2020

With your back office organized, you’ll reduce the amount of time you spend looking for documentation or resources you might need so you can maybe, just maybe , leave on time for the night. With a more organized office, your information is stored in specific locations (or online), reducing the amount of unorganized documentation lying around.

Document

Modern Restaurant Management

MAY 2, 2022

Software will also allow leadership teams to make data-based decisions, spot trends, and mitigate risks. Use tech tools that can document, organize, and centrally store data for each supplier. It may seem unrealistic to invest in tech tools when food, rent, and other costs are high, but these tech tools are invaluable.

Food Safety

7 Shifts

AUGUST 27, 2020

Keep it positive and make your staff feel supported by including a section of what they can expect from leadership. Having clear guidelines and standards staff can expect from leadership will go a long way to help create that environment of mutual respect.

Employee Relations

Modern Restaurant Management

JUNE 15, 2020

Methods for keeping employees on track include: create a cleaning schedule for staff members to complete throughout the day that mangers review; have leadership conduct random FOH and BOH cleanliness checks; and set a reminder every 30 minutes to remind everyone to perform hand hygiene. Teaching Core Values and Processes.

FOH

Modern Restaurant Management

JULY 30, 2020

But once leadership understands the local or regional requirements pertaining to each location, the next step is to decide how their organization will respond. The best way to do this is by clearly documenting the decision-making process.

Guest Recovery

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. A restaurant business plan is a document that outlines the various aspects of your restaurant business. Here are examples of each: Strengths : Combined 30+ years of restaurant experience from the leadership team. Section 5: Operations Plan.

Point of Sale

7 Shifts

SEPTEMBER 9, 2024

Equip your managers with leadership skills that go beyond simply assigning tasks. Leadership training should focus on communication, conflict resolution, and team-building. Consider offering leadership workshops or sending your managers to industry conferences where they can learn best practices and network with other professionals.

2024

Modern Restaurant Management

JULY 30, 2020

But once leadership understands the local or regional requirements pertaining to each location, the next step is to decide how their organization will respond. The best way to do this is by clearly documenting the decision-making process.

Guest Recovery

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. ” I Heart Mac & Cheese is now open in Cooper City, Florida.

Franchising

Modern Restaurant Management

FEBRUARY 4, 2021

While franchisees often have recurring check-ins with their franchise business consultant or other similar advisor from corporate, a call from a member of the brand’s leadership team to see how they’re doing and how the brand can better support them will go a long away in these difficult times.

Franchise

Modern Restaurant Management

APRIL 14, 2020

“Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well. To qualify for the PPP, restaurants are required to provide business information, payroll and verification documents, owner information, and then electronically sign the application forms.

Online Ordering

7 Shifts

SEPTEMBER 15, 2020

They’re customizable documents that cover all bases for specific tasks, and you can share them with your team members before their shift so they know exactly what tasks they have to complete on the day. Keeping open communication with your team builds trust and improves your leadership qualities.

Management

Modern Restaurant Management

JUNE 12, 2020

” The leadership team of Restaurant Sherpas uses their decades of experience to operate Teriyaki Madness franchise partners’ shops and provides full support during the process. He will continue to provide finance and strategic leadership that build on the company’s existing foundation for future success.

Franchising

Modern Restaurant Management

FEBRUARY 3, 2021

There is no question that firing or laying someone off is an onerous leadership task. When you are confident that due diligence fairness and objectivity (including documentation and discipline) have been addressed well, and you are certain that a firing is justified, the fact that someone can sue you or grieve a firing need not scare you.

Hiring

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches.

Food Safety

Hot Schedules

AUGUST 10, 2021

Leadership must ingrain food safety practices into daily operations and keep them top-of-mind so every employee has to continuously think about them. A documented understanding of your program is the first step in food safety becoming a part of your company culture. Documentation. b3lineicon|b3icon-file-text|?|File Certificate.

Food Safety

Restaurant365

JUNE 4, 2020

It should be noted that documentation of both the lease agreements in place from February 2020 through the covered period and copies of receipts or canceled checks will be required documentation to verify these rent payments were, in fact, eligible. It appears that back rent and prepaid rent paid during the Covered Period are eligible.

Blog

Perfect Daily Grind

NOVEMBER 4, 2022

Coffee Technician’s Guild announces candidates for its 2022 Leadership Council. Westrock Coffee Company appoints two industry veterans to senior leadership team. The book documents the stories of 101 people working across the coffee supply chain, and is currently available to purchase starting at US $28.

2023

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering

EATER

DECEMBER 2, 2021

Hopefully leadership in the White House will be serious about erasing student loan debt and we have the preservation of our forgiveness programs for our public service employees, then I’ll be okay. I did a civil rights oral history documentation project. How did you get into the food industry?

Government

7 Shifts

JULY 6, 2023

And of course, including myself and our senior leadership team, we hire and off-board according to these values. Any leadership that I may have, I can directly relate to my mom and my dad and how they raised me. An individual would be able to read this document and say, 'Oh, that's why he got promoted.' I was like, 'I know.

Employee Relations

Hot Schedules

AUGUST 10, 2021

Leadership must ingrain food safety practices into daily operations and keep them top-of-mind so every employee has to continuously think about them. A documented understanding of your program is the first step in food safety becoming a part of your company culture. Documentation. b3lineicon|b3icon-file-text|?|File Certificate.

Food Safety

Bar and Restaurant Coach

MARCH 2, 2020

A Performance Improvement Plan gives your leadership team an opportunity to refocus, retrain and retain the talent you’ve already invested time and money in—rather than starting all over again with a newbie. The Entire Process Can Be a Simple One-Page Document. ” You can use the same document to show the progression.

Coaching

Lavu

NOVEMBER 18, 2022

Use this outline to create a pizza business plan that will organize your thoughts and ideas, create a document to attract investors and financing, and get you on the road to opening your own pizzeria. Team and Management: Introduce your team, and share a brief bio about each member of your leadership team.

Loyalty Program

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. 3) Create a restaurant operations manual If your business relies on unwritten rules and processes to get things done, it may be time to create a restaurant operations manual in which procedures are documented, clear, and available to all team members.

Operations

Modern Restaurant Management

MARCH 11, 2020

Cornog and Flaherty share wagamama’s global brand vision and will provide the business with the local operational expertise and leadership needed to accelerate growth. The JV has the financial support of CVC2, an investment firm that focuses on partnering with entrepreneurs and managment teams that value flexible capital.

Bar

Sling

MAY 14, 2022

Career development is a foundational element of every good employee value proposition and can include activities such as: Leadership training Technical training Promotions Mentoring programs Tuition reimbursement Paid educational courses Travel opportunities. It’s a living document that will change over time. 1) Career development.

Management

The Restaurant Coach University

JANUARY 30, 2017

Here are 10 steps to making the shift not only into management, but into leadership. This key component alone will rocket you towards leadership because it builds trust with your team when you do exactly what you say. Stepping up to leadership means also taking steps to make sure you are organized, on track, and on schedule.

Management

Bingage

JANUARY 15, 2020

Do you know the legal procedure Have all the legal documents to start and run a restaurant, etc? B) Do not show aggressiveness while training to staff members, for this read books related to restaurant staff management, leadership skills books. Ask a few questions with your self – How much budget you have?

Food Truck

Lavu

JUNE 12, 2019

Event management software (ideally one with a corresponding mobile app ) can make the process much more seamless through features like e-signature documents, secure payment processing, an auto-syncing calendar and more. And who doesn’t want that? By following the above steps, you’ll be well on your way to a booked calendar in no time.

Events