Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. Read the first part, here. Despite having supportive local residents, Ocean City is still largely a destination town.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. trillion in sales for 2024 signals strong economic activity.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

MadMobile

APRIL 26, 2023

From eCommerce to CMS and even loyalty, a headless connected platform brings all these different systems and factors together to give your customers the best experience possible. Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Embrace the Suck

MAY 14, 2023

They are the epicenters of culture, conviviality, and creativity. They are where we gather to celebrate life’s milestones, discover new flavors, and connect with our communities. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Restaurant365

FEBRUARY 25, 2020

In addition, it’s important to remember that while your profit may be in dollars, your profit margin is your profit expressed as a percentage of sales. A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Net Profit Margin.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

MAY 5, 2022

Crypto has not made up a big portion of Starbucks' overall sales, but this collaboration is significant nonetheless. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco. We have learned a lot of lessons this year for sure. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. 71 percent rely on delivery for 11 percent or more of sales.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

The Restaurant Times

JANUARY 30, 2022

Businesses, especially restaurants, have been forced to adapt or adjust their operating models as a result of the ongoing global pandemic. Things have gradually started to shift over a year after the outbreak began. However, what worked in the past may no longer work in the post-Covid-19 era. Search Engine Optimization. Marketing With Influencers .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Harbor Touch

DECEMBER 20, 2022

This is beneficial because customers can be served faster and with less wait time, allowing them to have an enjoyable dining experience. A POS system helps streamline operations by giving managers real-time access to sales data, inventory levels, and order status updates. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Squirrel Systems

NOVEMBER 30, 2023

This could include point-of-sale (POS) systems, inventory management systems, and kitchen automation tools to enhance efficiency in order processing, inventory tracking, and food preparation. Mobile apps for ordering, loyalty programs, and payment options can contribute to a modern and convenient dining experience.

Technology 52

Technology Mobile Ordering Loyalty Program Customer Experience 52

The Restaurant Times

SEPTEMBER 14, 2020

Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. A study suggests that while CRM does not have a direct effect on customer loyalty, it has a lasting influence on customer satisfaction. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Focus POS

DECEMBER 4, 2020

Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Fortunately, choosing an innovative and intuitive online ordering system that integrates with your point of sale doesn’t have to be complicated.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Kitchen management software comes in all shapes and sizes.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. " Remarkable Resiliency. The key to the industry's recovery will be the strength of each daypart. foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Black Box Intelligence

APRIL 21, 2021

But even though most headlines over the past year spelled doom and gloom for the industry, many restaurants were able to adapt and innovate at an accelerated pace, showcasing their resiliency in the process. The past 12 months have upended most businesses with restaurants bearing the brunt of the hardship.

Technology 80

Technology Operations Employee Relations Kitchen Safety 80

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. Does this eliminate the personal touch in dining? Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . Why would you not want to capitalize on this?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Open for Business

NOVEMBER 21, 2022

For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. It can sync with a loyalty program. Restaurant technology has changed everything about the way people do business today. Here’s an overview of what’s available.

Technology 147

Technology Front of House Back of House Online Ordering 147

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. Fun and unique merchandising allows the customer to engage with the restaurant beyond the dining experience. Table of Contents.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Available restaurant technology is already reshaping the way your guests experience dining in 2024. Available restaurant technology is already reshaping the way your guests experience dining in 2024. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

The Restaurant Times

NOVEMBER 15, 2021

It can be difficult to maintain your restaurant sales in the face of tough competition and swiftly shifting trends. Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Apicbase

FEBRUARY 6, 2023

Cloud kitchens, also known as dark kitchens or ghost kitchens, were developed specifically to meet the surging demand for off-premise dining. To counter the challenge, dark kitchens are increasingly pivoting towards a hybrid model with sales channels that go beyond delivery and pick-up. billion in revenue. That’s where tech comes in.

Delivery 52

Delivery Management Management Online Ordering 52

BNG Point of Sale

SEPTEMBER 2, 2021

The food business is notoriously tough. It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. The margin varies depending on several distinct factors, such as location and type of cuisine served. . 30% food costs . 30% labor . 30% overhead expenses .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Restaurant365

JULY 29, 2021

Evolve, innovate, adapt. The restaurant industry saw new trends like: Increased sales for take-out and delivery. Changes in restaurant layout to minimize indoor dining rooms. Increased focus on restaurant loyalty programs or custom mobile apps. Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. In 2019, off-premise sales represented nearly 60% of restaurant sales through all platforms 6.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52