Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. That’s the definition of loyalty. So why does loyalty matter so much to restaurants? Developing an effective loyalty program that encourages guests to return to your restaurant takes time and effort.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

Loyalty Program 190

Loyalty Program Mobile Ordering Social Media Customer Experience 190

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

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2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

NOVEMBER 7, 2022

To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced. Have We Hit a Price Ceiling?

Pricing 204

Pricing Loyalty Program Point of Sale 2023 204

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This boosts efficiency and allows creative culinary talents to focus on innovative and complex dishes.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

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2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

AUGUST 8, 2022

Customers come in many forms, so often the focus is on new customers, but the reality is that repeat, loyal customers are really the starting point. But one thing is a universal truth: Without customers at your tables you will fail. So how can a restaurant drive revenue without time-intensive and costly marketing initiatives?

Loyalty Program 188

Loyalty Program Social Media Email Marketing Point of Sale 188

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. trillion in sales for 2024 signals strong economic activity.

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

FEBRUARY 14, 2023

Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests. Tech is essential to this effort.

Food Safety 190

Food Safety Kitchen Safety Loyalty Program Employee Relations 190

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Not only does it attract customers during slow times , but it also boosts sales and encourages people to come back.

Loyalty Program 204

Loyalty Program Social Media Point of Sale Customer Experience 204

7 Shifts

NOVEMBER 9, 2022

These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. When done right, email marketing works wonders—you stay top of mind and increase order values.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. This, in turn, can significantly increase your sales and enhance profit margins, pointing towards areas of strength and potential areas for improvement.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 124

Technology Cash Management Customer Experience POS 124

Embrace the Suck

MAY 14, 2023

Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. They are the epicenters of culture, conviviality, and creativity. They are where we gather to celebrate life’s milestones, discover new flavors, and connect with our communities.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. Focus Loyalty empowers restaurateurs to keep in touch with customers even in the most difficult of times. Focus Loyalty plans can be configured in a variety of ways.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

The Restaurant Times

JANUARY 30, 2022

Businesses, especially restaurants, have been forced to adapt or adjust their operating models as a result of the ongoing global pandemic. Things have gradually started to shift over a year after the outbreak began. However, what worked in the past may no longer work in the post-Covid-19 era. Search Engine Optimization. Marketing With Influencers .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

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2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

MAY 5, 2022

Crypto has not made up a big portion of Starbucks' overall sales, but this collaboration is significant nonetheless. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Harbor Touch

DECEMBER 20, 2022

A POS system helps streamline operations by giving managers real-time access to sales data, inventory levels, and order status updates. This could include introducing loyalty programs, special offers, or custom menus based on customers’ past purchases. Innovating online ordering. Introducing kitchen automation.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. POS is short for Point-of-Sale. Beyond simply logging a transaction, a digital POS software uses your sales information to do more. A POS can bring all aspects of your business together with its integration features. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. million meals in just six weeks.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Squirrel Systems

NOVEMBER 30, 2023

This could include point-of-sale (POS) systems, inventory management systems, and kitchen automation tools to enhance efficiency in order processing, inventory tracking, and food preparation. Mobile apps for ordering, loyalty programs, and payment options can contribute to a modern and convenient dining experience.

Technology 52

Technology Mobile Ordering Loyalty Program Customer Experience 52

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Focus POS

SEPTEMBER 10, 2020

Using historical sales data, you can identify which add-ons are most popular. Loyalty program. In a restaurant environment, customer loyalty is everything. A solid loyalty program can keep your regulars coming back for more and turn first-time diners into loyal customers. Online ordering.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Rapid Innovation Is Critical for QSR Growth.

Mobile Ordering 116

Mobile Ordering Point of Sale Customer Service Loyalty Program 116

Modern Restaurant Management

AUGUST 27, 2021

As mask mandates and capacity restrictions have been lifted, restaurants can target new movers to help recoup sales lost during this unprecedented time. New mover marketing captures customers before they form loyalties to the competition. Summertime is a busy season for the moving industry. What Is New Mover Marketing? Strike First.

Loyalty Program 146

Loyalty Program Point of Sale Certification Marketing 146

The Restaurant Times

DECEMBER 17, 2021

Since coffee shops need the in-person presence of customers to increase sales, they must develop a strong online presence to woo people and keep them coming back! Showcase Customer Loyalty Programs. Giving attractive perks to your repeat customers is a great way to drive loyalty and satisfaction. Source: ClassyWish.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

The Restaurant Times

MARCH 29, 2021

With increasing competition and rapidly evolving trends in the UAE F&B space, it is challenging for restaurants to keep sales steady. that poorly affect sales. Hence, there is a need for restaurant owners to look out for innovative ideas that not only help them in increasing sales but also increase profits.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

7 Shifts

JULY 16, 2021

You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. For your coffee shop to reach that status, it has to be done right.

License 459

License Hiring Equipment Point of Sale 459

Focus POS

DECEMBER 4, 2020

Fortunately, choosing an innovative and intuitive online ordering system that integrates with your point of sale doesn’t have to be complicated. Fortunately, choosing an innovative and intuitive online ordering system that integrates with your point of sale doesn’t have to be complicated.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

The Restaurant Times

SEPTEMBER 29, 2021

The industry has recalibrated itself post the pandemic, and it is emerging stronger with innovations in both business models and services. With the help of data analytics from the point of sale software, restaurants can track their performance and make data-driven decisions that can help achieve better profitability.

Loyalty Program 52

Loyalty Program Point of Sale Inventory Customer Service 52

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Squirrel Systems

JUNE 19, 2020

Capabilities such as online ordering , mobile POS , self-service , and loyalty programs are part of the bare minimum to succeed in the current environment and the future. New restaurants will open, established locations will reopen, and hotels will resume as keystones in communities.

POS 52

POS Loyalty Program Mobile Ordering Point of Sale 52

BNG Point of Sale

SEPTEMBER 2, 2021

The margin varies depending on several distinct factors, such as location and type of cuisine served. . Understanding profit margins is a vital skill to the success of any restaurant business and common restaurant operations. As a result, many restaurants work to the 30,30,30,10 rule, which looks something like this: . 30% food costs .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52