Modern Restaurant Management

JANUARY 24, 2025

" To learn more about the courses and induction cooking methods, Modern Restaurant Management (MRM) reached out to Chef Chris Galarza, Founder of Forward Dining Solutions LLC and Co-founder of EcoChef, who assisted in Chatham’s induction conversion and who helped design Chatham’s ACF courses.

Sustainability

Modern Restaurant Management

JULY 16, 2025

Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college. Why did you want to open a marketing firm with a bar/restaurant/hospitality niche and what is the significance of the name Embark? “That’s the difference. .”

Marketing

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.

Definition

Restaurant Business

OCTOBER 23, 2024

This transformation is not just about automation; it's about creating smarter, more efficient, and more personalized dining experiences. The technology is redefining the nature of dining, working behind the scenes to make the experience more efficient, personalized, and enjoyable.

Customer Experience

Modern Restaurant Management

MAY 9, 2025

Balancing Innovation with Operational Efficiency While technology and innovation have been game-changers for the restaurant industry, there’s a balance to strike to ensure it’s not just innovation for innovation’s sake. It’s been a constant part of my journey for as long as I can remember.

Leadership

Modern Restaurant Management

DECEMBER 26, 2024

In 2025, the restaurant and broader hospitality industry finds itself at a critical juncture. While corporate travel is expected to pick up, helping offset a predicted slowdown in leisure spending, the broader hospitality sector must grapple with economic and operational risks. restaurants broke records with projected sales of $1.1

2025

Modern Restaurant Management

JULY 14, 2025

We didn’t imagine it would one day lead to owning a café, and certainly not to creating a fine dining restaurant within that same space. After the morning rush, the space sat virtually empty, and Tracie saw an opportunity to maximize its potential. ' Preparing the café for evening dining presented real logistical hurdles.

Fine Dining

Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. Technology has become a solution in staffing as well.

Front of House

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. by about one percent.

Loyalty Program

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. And with features like waitlist auto removal, hosts no longer have to manually track down unresponsive parties, freeing them up to focus on hospitality.”

Operations

Modern Restaurant Management

APRIL 9, 2025

At Sammy’s Sliders, we see AI as an opportunity to enhance – not replace – human hospitality. For more than two decades Sam Ballas, Founder of East Coast Wings + Grill, has focused on brand building in a smart and sustainable manner. Most recently, he co-founded Sammy's Sliders with chef Sammy Gianopoulos.

Loyalty Program

SpotOn

APRIL 14, 2025

SpotOn grows in popularity amongst restaurants committed to delivering unique, community-driven hospitality experiences. Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. New financial insights help operators prepare for the future while improving profitability.

2025

Modern Restaurant Management

JULY 29, 2025

"That means smarter scheduling, streamlined menus, better inventory control, and automation that frees staff to focus on hospitality. . "Operators "That means smarter scheduling, streamlined menus, better inventory control, and automation that frees staff to focus on hospitality.

Loyalty Program

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

Loyalty Program

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.

2025

Restaurant Business

JULY 22, 2025

22, 2025 Facebook Twitter LinkedIn Bret Thorn, senior food & beverage editor of Nation’s Restaurant News and Restaurant Hospitality, visited Atlantic City’s Ocean Casino Resort, which just opened two new concepts from restaurateur Stephen Starr. By Patricia Cobe and Bret Thorn on Jul. We’ve also seen a lot of pickles this week.

Loyalty Program

Modern Restaurant Management

JULY 31, 2025

With increased sales as the top priority, more than 40 percent of operators plan to increase their budgets for promotions and marketing, particularly for off-premise dining, which remains one of the most significant shifts in consumer preferences post-pandemic.

2025

EATER

APRIL 2, 2025

Lisa Becklund, FarmBar, Tulsa, OK Gabriel Kreuther, Gabriel Kreuther, New York, NY Josh Niernberg, Bin 707 Foodbar, Grand Junction, CO Cassie Piuma, Sarma, Somerville, MA Jungsik Yim, Jungsik, New York, NY Outstanding Restaurant A restaurant that demonstrates consistent excellence in food, atmosphere, hospitality, and operations.

2025

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024. percent in 2024.

2024

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. So where are consumers spending on food and hospitality?

Hospitality

Modern Restaurant Management

MAY 14, 2025

A new coalition of organizations such as the James Beard Foundation, Women in Hospitality United, and Regarding Her aims to address systemic issues in the restauant industry and advocate for change. She is also the Chief Operating Officer for The Marlow Collective and previously managed People Operations for Union Square Hospitality Group.

Website Management

Modern Restaurant Management

JANUARY 31, 2025

As businesses seek routes to greater efficiency while still maintaining hospitality, Square’s research shows that 85 percent of restaurant leaders plan to invest in technology, such as new AI and automation tools, to help improve their companies this year. ” A Year of Challenges U.S. ” A Year of Challenges U.S.

Marketing

The Rail

MAY 30, 2025

Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Evaluating Consumer Trends That Are Redefining the Dining Experience Consumer expectations have changed drastically; staying ahead implies creating your concept with those developments in mind.

2025

Restaurant Business

JUNE 11, 2025

All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. That means you can now get boba at Perkins.

Fast Casual

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual

7 Shifts

NOVEMBER 15, 2024

How would you recommend menu items to guests to enhance their dining experience? Aside from providing the best dining experience, order-taking accuracy can help you avoid food waste and unnecessary costs. How would you recommend menu items to guests to enhance their dining experience? What did you do? What did you do?

Hiring

Future Food

JULY 31, 2025

Dining is now central to the customer experience, commercial performance, and cultural identity of leading precincts. From the layered dining ecosystems of our CBD retail precincts, the community-focused transformation of Parramatta Square , and the headline-grabbing launch of Market Pavilion at Chadstone , food is the headline act.

Retail

Paper Chase Accountancy

JULY 25, 2025

Beneath the surface of the hospitality industry includes seamless operations and financial complexity that far exceeds standard business accounting. Key Takeaways Understand the key functions and principles of hospitality and leisure accounting. See how restaurant bookkeeping fits into broader hospitality accounting practices.

Hospitality

SpotOn

JANUARY 29, 2025

Adding hundreds of clients each week, these new partnerships showcase SpotOn’s flexibility to support the needs of diverse hospitality operators, from local establishments to multi-regional restaurant groups. G2's Report names SpotOn Restaurant point-of-sale #1 over top competitors in ease of use, quality of support, and more.

POS

Restaurant Clicks

JULY 28, 2025

Across the state, you’ll find places that have been smoking meat for generations, often using methods passed down in the family. Many of these spots are simple, no-frills, and focused on doing one thing right. What makes Kentucky BBQ stand out is the pride behind it. Each pitmaster has their own approach, and the results speak for themselves.

Fast Casual

Open for Business

NOVEMBER 20, 2024

From streamlining operations to automating guest touch points, artificial intelligence (AI) is rapidly transforming the hospitality industry. The panelists highlighted agentic AI’s potential in hospitality, suggesting that it can manage repetitive tasks like inventory control or supply chain logistics. Their advice?

Point of Sale

PathSpot

OCTOBER 31, 2024

While millions of people are affected by foodborne illnesses each year, many of these cases are preventable, and businesses have the opportunity to lead the way in creating safer dining experiences. By embracing these tools, food service companies can take proactive steps to create a safer, healthier dining environment.

Food Safety

Black Box Intelligence

MAY 12, 2025

The Best Practice Awards 2025 Celebrating the Best Restaurant Brands in the Industry Every year, the coveted BBI Best Practices Awards (BPAs) celebrate the best performers in the restaurant industry. What Are the Best Practice Awards? The Best Practice Awards are special honors. These restaurants work hard to be the best, and it shows.

2025

MBB Hospitality

DECEMBER 22, 2024

Pandemic Acceleration COVID-19 restrictions led to a surge in online ordering as dine-in options were limited. Trends in Restaurant Online Ordering The landscape of restaurant online ordering continues to evolve, driven by innovation and changing consumer behaviors. However, reliance on these platforms comes with high commission fees.

Online Ordering

Squirrel Systems

MAY 12, 2025

In todays hospitality landscape, restaurant and resort operators face a unique challenge: balancing centralized control with the need for location-level flexibility. Backed by 40+ Years of Hospitality Expertise We built Squirrel Cloud Enterprise from scratch, leveraging over four decades of industry knowledge.

POS

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. Special events have become a big reason for going out, making unique dining experiences more important than ever. This trend has held on in the last five years.

Loyalty Program

Squirrel Systems

MAY 1, 2025

Leveraging Private Dining & Events with Online Booking Many restaurants have underutilized space that could generate additional revenue through private events. Offering virtual or hybrid event options with interactive dining experiences. Here are some untapped areas of profitability that full-service restaurants can leverage.

Loyalty Program