Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Hiring Crisis Facts. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Elevate Service with Personal Touches Service builds loyalty.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

JANUARY 14, 2020

Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. These restaurants rely on 15.3

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. Many operators struggle with low profit margins, and it’s easy to fall into this trap. In fact, the average restaurant profit margin just falls between 3% and 6%. Utilities are another fixed cost to monitor. Constantino writes.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. A drop in employee retention & difficulty in hiring. Here are their insights. Frances Allen CEO at Checkers & Rally’s.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. .

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MARCH 11, 2020

(NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. by the end of fiscal 2021.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

APRIL 2, 2020

Funds will be available to restaurant employees who can demonstrate that they: Worked on a part- or full-time basis in the restaurant industry for at least 90 days during the past year. Had a primary source of income in the restaurant industry for the last year. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

FEBRUARY 10, 2020

The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. on the depth, breadth, and promotion of their plant-based entrées. New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. This data covers U.S. Both Burger King and Carl’s Jr.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. You can even share important documents, like updated policies or tax forms.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. You can even share important documents, like updated policies or tax forms.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

The Rail

MARCH 22, 2024

Dining establishments can conduct the audits online or hire a professional to perform a detailed assessment. Installing programmable thermostats: These devices allow dining establishments to set and schedule temperature adjustments based on peak operating hours, saving resources when the establishment is closed or less busy.

Audits 130

Audits Sustainability Loyalty Program Compost 130

Restaurant365

NOVEMBER 19, 2019

To optimize labor hiring and training costs, restaurant operators can turn to restaurant operations tools to reduce costs over time. The dining experience is always evolving, and today’s guests have developed different customer service expectations about diet, nutrition, allergies and sensitivities. Finding and training staff.

2020 92

2020 Operations Mobile Ordering Social Media 92

Harbor Touch

MARCH 19, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Elevate Service with Personal Touches Service builds loyalty.

Management 78

Management Management Seasonal Menu Cash Management 78

Harbor Touch

MARCH 19, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Elevate Service with Personal Touches Service builds loyalty.

Management 78

Management Management Seasonal Menu Cash Management 78

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Restaurant365

DECEMBER 4, 2020

Even if your local area lifts official restrictions on your dine-in operations, your guests may feel a reluctance to visit your restaurant in person. Especially if you live in a region with a winter that prevents outdoor dining, the loss or reduction of this dine-in sales channel will need to inform your future strategy.

2021 78

2021 Operations Mobile Ordering Social Media 78

Open for Business

SEPTEMBER 2, 2024

Use inventory management software to track usage and reduce waste. A data-driven approach can significantly reduce food waste and overordering. After all, profit is how much your restaurant is making on a day-to-day basis and provides an indication of how well you’re doing.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Small Business 78

Restaurant365

JUNE 4, 2021

The restaurant industry has been in flux for more than a year, but diners are finally starting to return for both indoor and outdoor dining. Specials or limited time promotions can cause a buzz or excitement about your restaurant and let potential guests know that you are once again open for in-person dining.

Point of Sale 78

Point of Sale Loyalty Program Inventory Customer Service 78

Sling

JULY 4, 2021

Hire a professional photographer to snap some mouth-watering images of your food. In the age of data sharing, social media, and custom apps, the fish-bowl business card giveaway may seem like a waste of your time. Do you cater to more upscale clientele looking to get dressed up and dine in style? 1) Produce A Food-Prep Video.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15

2024 52

2024 Operations 2023 Loyalty Program 52

Notch

JANUARY 23, 2019

Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. While 6% is actually a high-water mark for this industry in recent years, it's still considered low by most investment standards. Alcoholic beverages average out around 20%.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Restaurant Clicks

NOVEMBER 5, 2017

Whether your restaurant is opening soon or has been open for some time, you’ll need to make some decisions on hiring an internal marketing team. How do you hire the right person to help your business grow? Remember, the most important thing is hiring someone for your restaurant who knows what to do and how to do it.

Marketing 61

Marketing Email Marketing SEO Social Media 61

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality There are so many ways that tablets enhance restaurant workflows : Place orders instantly: No more rushing back and forth from kitchen to dining room. This wasted time adds up. In the restaurant business, the tool that does it best are tablet POS systems.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Apicbase

MARCH 17, 2023

People are dining out again in ever-increasing numbers. Adopting technology allows you to track inventory levels in real time, streamlining the supply chain , reducing waste, and ensuring ingredients are always available when needed. There is good and bad news. Add these 7 ingredients to your business and taste the difference. #1

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

Restaurant Engine

AUGUST 9, 2023

Here are a few suggestions: Hire the best team you can. Each time someone dines with you, their food should taste just as good as it did the time before. Make your dishes smaller, so there is less food waste. Perhaps you’re looking for some suggestions on how to do that. tweet this) So, how can you build employee morale?

Compost 52

Compost Recycling Website Management Employee Relations 52

BNG Point of Sale

JUNE 21, 2021

Your Guide to Understanding Restaurant Profits. In the restaurant industry, delicious food and restaurant ambiance are often seen as THE KEYS TO SUCCESS! In reality, success also comes from healthy profit, but maintaining an ideal margin is tricky. In this article, we will explain the ideal profit margins for each restaurant category.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors.

License 78

License Email Marketing Front of House Social Media 78

The Restaurant Times

FEBRUARY 24, 2023

These kitchens don’t have a dining area and can operate with lower overhead costs as compared to a traditional restaurant business model. They can efficiently operate with a smaller staff and don’t need to hire a large number of employees who have to handle a myriad of operations. Cloud kitchens can operate with a minimalistic design.

2023 52

2023 Online Ordering Website Management Food Order 52