ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Website Your restaurants website is one of the first places customers will look for event information, so make sure the details are easy to find. A well-maintained restaurant website is key to keeping your customers informed and involved.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Lavu

FEBRUARY 28, 2025

Customer Insights : Track orders, dietary preferences, and trends. How POS Systems Enable Menu Personalization: Key Features Collecting Customer Data and Insights Creating personalized menus starts with understanding what customers want, and POS systems are built to gather and analyze this information.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 13, 2020

Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea. How can restaurants be responsive to their guests and capitalize on this growing lifestyle trend?

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Modern Restaurant Management

JULY 14, 2020

Add a dynamic QR code link to seater receipts, allowing operators to point guests to any relevant website including digital menus, loyalty programs, COVID-19 policies, promotional offers or online payment options from the comfort of their own device. ” Valrhona Secures B-Corp. Certification.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Complete Your Info: Accurate information builds trust with customers.

Ordering 195

Ordering Dietary Restrictions Online Ordering Food Order 195

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Lavu

FEBRUARY 28, 2025

Why Lavu is the Best POS System for Pizza Restaurants: Custom Pizza Ordering Made Easy Lavu simplifies complex orders, enabling quarter-by-quarter customization and accommodating unique customer requests. Custom Pizza Ordering Options Handling complex orders is a must for pizza shops.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

Modern Restaurant Management

FEBRUARY 6, 2020

Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. “As customers line up to order, they will pass glassed-in display grills cooking signature items like our hot dogs, cheesesteaks, and burgers. We intend for them to see the pride and care with which their food is prepared.”

Franchising 383

Franchising Franchise Fast Casual Customer Experience 383

Perfect Daily Grind

JUNE 21, 2020

While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. Women are also more likely to try a new drink or food item, whereas men tend to have favourite drinks that they order again and again.

Café 179

Café Consumer Goods Customer Experience Beverage 179

EATER

FEBRUARY 1, 2022

The menu at HAGS will accommodate any number of substitutions and dietary restrictions. Waiters will sit, relaxed at your table while they take an order, or pause in the rush of dinner service to try a new wine and catch up with a regular. We shouldn’t be the first [of any kind of restaurant],” says Lindsley. “We

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

The Rail

AUGUST 4, 2022

Some information you can add in your newsletters includes updates to your menu, restaurant specials, dietary tips, what sport games and matches you plan on showing , and more. In addition, you can even use these emails to deliver information about your restaurant to your customers. This is a digital marketing fact.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

EATER

SEPTEMBER 10, 2020

After the pandemic began, they shifted production from gallon bags to jars, and set their website up for online sales. Familiar customers placed orders, but it wasn’t nearly enough to make up for losing Boston College. Flatley directed customers to her online store and closed her four stands. Adapting to a new reality.

Food 217

Food Catering Small Business Retail 217

Restaurant Clicks

DECEMBER 5, 2021

I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. I ordered other incredible dishes like the Orange Roll with salmon, avocado, cucumber, and spicy mayo and the East village Roll with shrimp tempura, eel, and avocado. Order Online. Order Online. Make a Reservation.

Online Ordering 133

Online Ordering Reservations Seasonal Menu Front of House 133

Lavu

MAY 23, 2019

In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process. Record information about your customers. Track open orders. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.

Management 113

Management Management Seating Customer Experience 113

Web Diner

JUNE 24, 2020

Now, more than ever, having an online presence is an absolute must for all restaurants. Most have turned to Online Ordering and a steady digital presence to make for the lack of foot traffic. In this article, we give you 5 big advantages of having your own online ordering system. And get the best experience.

Online Ordering 36

Online Ordering Ordering Dietary Restrictions Point of Sale 36

Indoor Media

MAY 20, 2021

Soon, customers will be sitting down and ordering your food. Why You Need a Restaurant Website While restaurants still attract customers through traditional means such as word of mouth, foot traffic, and roadside advertising, today’s customers frequently find places to eat online. What Information Do You Need on Your Website?

Dietary Restrictions 78

Dietary Restrictions Advertising Reservations Fine Dining 78

Restaurant Clicks

NOVEMBER 13, 2021

Order Online. The menu is constantly changing, so I can’t give you any tips on what to order. Once you’ve made the difficult decision about what to order, you’ll have to walk up to the counter and order from Big Al himself. Order Online. My favorite thing to get is a piece of pie after my meal.

Back of House 142

Back of House Reservations Fine Dining Online Ordering 142

Open for Business

OCTOBER 8, 2024

Online waitlists are a smarter way to manage the holiday rush The holiday rush often means longer wait times and crowded host stands. Give your guests a better waiting experience during the holidays while simultaneously reducing congestion in your restaurant with online waitlists.

Dietary Restrictions 60

Dietary Restrictions Seasonal Menu Reservations Book 60

Restaurant Clicks

DECEMBER 20, 2021

However, the team here is happy to accommodate any dietary restrictions. Order Online. Traditionally, an Izakaya is an informal Japanese pub. Order Online. Order Online. Order Online. You could easily share a plate with a friend, but you probably won’t want to.

Seasonal Menu 125

Seasonal Menu Reservations Back of House Fast Casual 125

Modern Restaurant Management

FEBRUARY 5, 2021

Many people are still looking for a special, social experience when they dine out, and one way to do this is to order from a tasting menu or to share "flights" of specialty drinks. Mushroom-based options. Unique Cocktails, Drinks and Herbal Infusions. Greatest Emphasis on Clean Healthy Food. Quality Over Quantity (Fewer Offerings).

Dietary Restrictions 452

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 452

Squirrel Systems

OCTOBER 2, 2023

They use email, SMS marketing tools, online advertising, and other tactics, typically known as multichannel marketing. In an omnichannel approach, the transition from marketing to sales is seamless, and the flow of information goes both ways, to deliver a seamless and consistent experience across all methods. If not, why?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Touch Bistro

MAY 31, 2021

And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyalty program, and keep customers coming back for more. Preferences : Including dietary preferences (vegan, vegetarian, etc.),

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Clover - Restaurants

OCTOBER 3, 2024

Also, take time to consider special options for those with dietary restrictions–and limited-time-only menus that highlight daily, weekly, or seasonal specials. If you’re struggling to decide what type of entity to register as, the Secretary of State provides information detailing each kind of entity.

License 52

License Small Business Dietary Restrictions Loyalty Program 52

24/7 Waiter

SEPTEMBER 21, 2023

Customer feedback about your website, menus, and ease of ordering gives crucial insight into satisfying the needs of your visitors, allowing you to focus on what you are doing right and make alterations to areas of concern. A smooth, online food ordering system for those times they just want to Netflix and chill.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Your team gets to eat what they want. To save time and hassle, employees can schedule in advance.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

JULY 6, 2023

Here are a few examples of how to capture it: Loyalty Programs : Restaurants can establish loyalty programs to gather valuable customer information, including names, contact details, and favorites and preferences. When a customer visits, they can access the free WiFi by providing the most basic and least intrusive information.

Seating 450

Seating Innovation Marketing Loyalty Program 450

EATER

FEBRUARY 23, 2021

It doesn’t have the restrictions of a brick-and-mortar space. That’s becoming more and more popular as we’re recognizing how many people have dietary restrictions. It would be a lot easier if I didn’t try to cater to a lot of different dietary restrictions, but those are also all of my dietary restrictions.

Food 284

Food Dietary Restrictions Customer Experience Events 284

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 Imagine long wait times stretching customer patience thin, frustrated servers juggling overloaded orders, and the inevitable order mix-ups leading to disappointed diners and lost revenue. 65% 65% of customers prefer self-service kiosks.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40