Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 157

2021 Fast Casual Mobile Ordering Social Media 157

Modern Restaurant Management

MARCH 16, 2023

Every visit to a retail location is a potential music touchpoint— and restaurants are one of the most regularly visited locations. The music played impacts customers’ reactions, inspiring them to linger and relax, order more or leave an establishment quickly because of the incorrect choice of music. Consumers in the U.S.

License 185

License Loyalty Program Customer Experience Customer Service 185

Future Food

JUNE 16, 2021

We used to get cash sales only, now the expectation is predominantly EFTPOS based physical transactions that are bolstered by a range of sales opportunities, including order/click & collect, vending, mobile concessions, elevated dining and beverage choices, a range of environments plus pre & post-game entertainment.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Modern Restaurant Management

AUGUST 4, 2020

Technology such as kiosks and mobile apps increasingly had become cornerstones of the new business model prior to the outbreak. Nowadays, though, owners and managers unable financially to bring back their full complement of staff are relying on the technology to facilitate almost everything with a food order, except make it.

Cash Management 188

Cash Management 2003 Mobile Ordering Customer Service 188

Modern Restaurant Management

JULY 14, 2020

Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. Leverage two-way SMS to notify diners of order status updates from ConnectSmart Kitchen, including when the order is complete – allowing for no-contact pickup.

Mobile Ordering 137

Mobile Ordering Certification Loyalty Program Kitchen Safety 137

Modern Restaurant Management

FEBRUARY 28, 2023

McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more serious retention challenge” than any other employment sector, with employee exit rates outpacing all other sectors by more than 70 percent.

Management 193

Management Management Food Safety Communication 193

Modern Restaurant Management

MAY 27, 2021

My mom might love JCPenney, but even she knew pre-pandemic that many of her bricks-and-mortar retail faves were going down the tubes. Even full-service restaurants had accepted the inevitable, seeing gains by embracing options like mobile ordering, curbside pickup and third-party delivery.

Mobile Ordering 212

Mobile Ordering Airlines Fast Casual Coupons 212

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Is there a design solution that is incorporated into the table or chair?

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Front of House Back of House Seating Design 136

Modern Restaurant Management

DECEMBER 9, 2021

Flexible self-scheduling works best when it’s implemented with software that’s designed for the task. After a manager sets the shifts needing to be filled, employees log in on their own mobile devices and select the shifts they want. Manual, paper-based self-scheduling is cumbersome and inefficient.) And 75 percent of U.S.

Customer Service 216

Customer Service Retail Food Safety Mobile Ordering 216

Modern Restaurant Management

SEPTEMBER 15, 2021

Retailers are having a tougher time each month, as well. 78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months.

2021 175

2021 Loyalty Program Retail Online Ordering 175

Lavu

DECEMBER 12, 2022

Also, given their bulk and design, legacy point-of-sale systems are difficult to update and often require you to manually update the system yourself. Ultimately, these are all strikes against choosing a legacy point-of-sale system for a high-action, rapidly changing business such as a retail shop or a restaurant.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Future Food

JUNE 27, 2023

What happens on the ground plane, sets the scene for the building’s uses and themes by providing a vision of energised people places, inspired design, considered placemaking with modern, healthy and on trend food and beverage. Utilizing technology can streamline operations and improve the overall experience.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

NOVEMBER 29, 2019

This might mean weaving elements of fast-casual dining into your design. A Forbes report detailing an interview with industry expert Jason Clampet highlighted the growing move toward spaces designed for Instagram users. And restaurants have a chance to capitalize on the trend through design choices aimed at social media users.

Fast Casual 198

Fast Casual Equipment Small Business Mobile Ordering 198

Modern Restaurant Management

DECEMBER 2, 2019

They are also especially appealing to younger demographics who prefer to use mobile payment methods. per card, according to the National Retail Federation (NRF). Brands should design their e-commerce websites in a way that makes it easy for customers to purchase and redeem gift cards. The power of gift cards is in the numbers.

Point of Sale 171

Point of Sale Loyalty Program Email Marketing Mobile Ordering 171

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 4) Spiffy Spiffy aims to modernize staff training for restaurant and retail businesses. It offers countertop, portable, and mobile options.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

APRIL 27, 2020

Tips for pivoting to retail. Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. Best practices for calculating cash flow.

Webinar 186

Webinar Mobile Ordering Loyalty Program Online Ordering 186

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

BNG Point of Sale

JULY 23, 2020

No matter your needs, our custom packages for retail or restaurant-specific POS systems can provide an affordable solution for your business. And our extensive history in retail and restaurant POS systems results in pin-pointed packages for those industries. We offer: Direct table ordering POS Systems. Online ordering systems.

POS 52

POS Point of Sale Mobile Ordering Retail 52

BNG Point of Sale

JULY 23, 2020

No matter your needs, our custom packages for retail or restaurant-specific POS systems can provide an affordable solution for your business. And our extensive history in retail and restaurant POS systems results in pin-pointed packages for those industries. We offer: Direct table ordering POS Systems. Online ordering systems.

POS 52

POS Point of Sale Mobile Ordering Retail 52

Modern Restaurant Management

OCTOBER 6, 2020

In 2019 it was widely reported that Americans were making less and less meals at home, and with that we saw the rise of grocery stores and retailers across the country begin to offer dine-in experiences to attract customers. In fact, restaurants have become one of the most successful ways for retailers to stand apart.

Mobile Ordering 193

Mobile Ordering Customer Service Food Safety Small Business 193

BNG Point of Sale

SEPTEMBER 24, 2020

Here at BNG, we offer a wide range of point-of-sale capabilities, including: Mobile POS systems: You can use a smartphone or tablet to place orders wherever you are in a store or on the road for immediate sales. Customer database: Track orders and trends for improved sales and customer service. There are also new ways to order.

Point of Sale 98

Point of Sale Mobile Ordering Cash Management POS 98

7 Shifts

FEBRUARY 22, 2021

The software processes and tracks customer orders then distribute the rewards when a qualifying purchase is made. A good tip is to design a rewards system based on the results you want to get. Consider developing a mobile app that customers can access to view loyalty program promotions and their purchase history.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

BNG Point of Sale

OCTOBER 13, 2021

POS hardware examples include: A mobile device, such as a smartphone or tablet, and any proprietary hardware options. For example, you can connect a bar-code scanner, card-swiper, cash register, and printer to any ordering device, and that device can also provide customer loyalty programs, analytics, payment processing, etc.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

EATER

MAY 26, 2021

And so, when I was home in Miami a couple of months ago, he didn’t even have to ask before I marched into the Mobil station on the corner of Coral Way and 32nd Avenue to ask the clerk to fill us up at number four. About one year into their new project, Andrew started taking over beer orders at the other three Mendez Fuel locations, too.

Mobile Ordering 85

Mobile Ordering Small Business Retail Customer Experience 85

BNG Point of Sale

FEBRUARY 4, 2022

Portable card machines are designed to operate via built-in Bluetooth capability, and connect wirelessly through the internet. Once a customer's payment is read by one of these terminals it will then contact their bank in order verify if there are enough funds available for purchase before complete transaction processing.

Mobile Ordering 52

Mobile Ordering Customer Service Retail Customer Experience 52

BNG Point of Sale

FEBRUARY 4, 2022

Portable card machines are designed to operate via built-in Bluetooth capability, and connect wirelessly through the internet. Once a customer's payment is read by one of these terminals it will then contact their bank in order verify if there are enough funds available for purchase before complete transaction processing.

Mobile Ordering 52

Mobile Ordering Customer Service Retail Customer Experience 52

BNG Point of Sale

SEPTEMBER 24, 2020

Here at BNG, we offer a wide range of point-of-sale capabilities, including: Mobile POS systems: You can use a smartphone or tablet to place orders wherever you are in a store or on the road for immediate sales. Customer database: Track orders and trends for improved sales and customer service. There are also new ways to order.

Point of Sale 75

Point of Sale Mobile Ordering Cash Management POS 75

Modern Restaurant Management

APRIL 1, 2020

And while smartphones and mobile apps continue gaining traction, cash continues to be king – and refuses to be dethroned. In fact, Research from IHL Group shows cash handling can cost retailers from 4.7% With close to 275,000 restaurant locations across the nation, the competition to attract diners is intense.

Cash Management 145

Cash Management Mobile Ordering Fast Casual Employee Relations 145

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

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Franchise Franchising 2020 2021 199

Restaurant365

MARCH 5, 2020

From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management. In the last year, Fintech has automatically imported 2,775,665 individual line-items into Restaurant365 for our alcohol retailers.

Blog 146

Blog Management Management Cash Management 146

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Aaron Allen & Associates

AUGUST 24, 2022

Domino’s Marketing Campaign Domino’s proved their dedication to customer interaction by creating the Ultimate Delivery Vehicle contest for design aficionados. With over $50K in prizes at stake, designs ranged from practical to fantastic as contestants from around the world progressed through individual and collaborative rounds.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 110

Online Ordering Hospitality Leadership Design 110

BNG Point of Sale

SEPTEMBER 24, 2020

Here at BNG, we offer a wide range of point-of-sale capabilities, including: Mobile POS systems: You can use a smartphone or tablet to place orders wherever you are in a store or on the road for immediate sales. Customer database: Track orders and trends for improved sales and customer service. There are also new ways to order.

Point of Sale 52

Point of Sale Mobile Ordering Cash Management POS 52