ChowNow

JULY 10, 2025

Established 10 years ago by Andre Angles and his co-owner Ty Theara, the restaurant offers a unique dining experience in a historic two-story building with a cozy atmosphere. Finding the Right Online Ordering Partner When Thai District first opened, they had no online ordering system in place. ChowNow is a huge marketing tool.

Mobile Ordering 195

Mobile Ordering Email Marketing Online Ordering Customer Service 195

ChowNow

FEBRUARY 21, 2025

The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. by about one percent.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

ChowNow

FEBRUARY 21, 2025

Increasing your restaurants online order volume doesnt have to feel like an impossible task. In this guide, well walk through seven practical ways to boost your restaurants online order volume. Optimize Your Website and Online Ordering Experience If your restaurants website isnt easy to use, youre probably losing out on online orders.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Lavu

JUNE 26, 2025

The restaurant industry is rapidly evolving, and mobile food ordering is at the center of this transformation. These mobile food ordering statistics reveal just how quickly digital habits are shifting — and what it means for restaurants trying to stay competitive. At first, mobile ordering seemed like a long shot.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

ChowNow

FEBRUARY 28, 2025

Youre delivering a great dining experience, yet foot traffic remains inconsistent, online engagement is low, and new customers arent coming in as often as youd like. Prioritize a clean design, fast load times, and a seamless mobile experience since most customers will be searching from their phones.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

ChowNow

JULY 11, 2025

When going through the ordering process, diners want three things: Speed Ease Clarity Your menu categories have more to do with delivering on those expectations than you might think. On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities.

Menu 195

Menu Dietary Restrictions Seasonal Menu Online Ordering 195

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. A restaurant target market is the specific group of customers your restaurant is designed to attract. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

JANUARY 30, 2025

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Whether its fresh, locally sourced ingredients or unforgettable dining experiences, your promise must be clear, authentic, and consistently delivered.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

FEBRUARY 12, 2025

The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

MARCH 7, 2025

With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders. Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. When people are hungry, they turn to Google.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Are labor costs too high? Set clear goals.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

ChowNow

FEBRUARY 28, 2025

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. In January 2023, Yum!

Insurance 282

Insurance Document Employee Relations 2023 282

ChowNow

JULY 18, 2025

Instead of focusing on a single order or check size, CLV zooms out. One diner comes in once, orders a $20 pie, and never returns. One diner comes in once, orders a $20 pie, and never returns. Average Order Value : How much the average customer spends per visit. Let’s say you run a neighborhood pizza shop.

Loyalty Program 195

Loyalty Program Online Ordering Customer Experience Customer Service 195

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 31, 2024

For shifting consumer preferences, 34 percent expect more takeout and delivery in 2025, 28 percent expect greater demand for healthier options, and 24 percent expect less frequent dine-in visits. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

MAY 2, 2025

Done right, a restaurant newsletter becomes more than just a marketing toolit becomes part of the dining experience, keeping your brand top of mind and making repeat visits a natural next step for your guests. Early in the week is often a smart choicemany people start making plans for dining out around Monday or Tuesday.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

ChowNow

APRIL 25, 2025

Its more than just designing a cool logo, picking a catchy name, and slapping it on everything. Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Real-time order tracking. Admin Panel : Order management system to track and manage orders in real time. Order assignment and status updates. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

The Rail

JUNE 6, 2025

Changing the restaurant enhances the dining experience and demonstrates to the patrons that the company values them. 1 Simplify the Dining Area for Comfort and Style Updating the dining area produces a friendly environment that invites guests to remain longer and enjoy their food. It simplifies maintenance and cleaning as well.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? If youre looking for restaurant promotion ideas, youre in the right place.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

MARCH 27, 2025

One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. Set prices too low, and youre leaving money on the table. Too high, and youll drive customers away. Your concept will play a factor in determining your goal food cost percentage.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MARCH 14, 2025

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. But growing online order volume isnt always easy. Make mobile-friendliness a top priority.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). ” A Year of Challenges U.S. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. At Greenlane, there’s no dine-in service. That model allows the chain to invest more labor in the kitchen, where car-friendly salads and wraps are made to order. Entrée salads can be ordered as a wrap for drivers to eat one handed, for example.

Fast Casual 155

Fast Casual Leadership Mobile Ordering Casual 155

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. Below, we explore how each feature works and its impact.

POS 60

POS Mobile Ordering Communication Customer Service 60

The Restaurant Group

JANUARY 26, 2025

The competition in the restaurant industry is fierce, with countless dining options available. Loyalty programs offer dining rewards, creating a bond between customers and your business. They build a sense of connection by offering dining rewards and exclusive member benefits. Customer retention becomes vital for success.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Key Features : Automated stock management, low-stock alerts, recipe costing, and mobile accessibility. Restaurant & Bar Inventory in 3 Easy Steps 1.

Inventory 78

Inventory POS Mobile Ordering Waste 78

The Restaurant Group

MARCH 23, 2025

Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. The benefits of online food ordering system go beyond convenience.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78