Embrace the Suck

JANUARY 20, 2021

Human beings are social creatures and we need each other. Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services. Keep the revenue momentum going with takeout, curbside, and delivery. It starts with social media. —wait for it—be social.

Social Media 417

Social Media 2001 Online Ordering Cash Management 417

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Across the board, you’ll find the same industry-standard features: .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

7 Shifts

JANUARY 20, 2023

Go all-in on pick-up and delivery Truth is: Most people will stay at home. Delivery and pick-up orders tend to be higher during the Super Bowl than any other time of year. So if you're looking to boost your sales during the big game, delivery and pick-up are the way to go. Be prepared for a surge in business.

Specials 195

Specials 2023 Social Media Email Marketing 195

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. Why Do Chatbots Play a Role for Restaurant Businesses?

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Next Restaurants

APRIL 17, 2024

Massive reach: Tap into a global network of potential restaurant guests, with a significant portion being young adults who heavily rely on social media for purchasing decisions. ” Delivery delight: If you offer delivery , mention it! Announce these deals on Stories and encourage reservations.

Social Media 126

Social Media Seasonal Menu Customer Experience Specials 126

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). For full-service restaurants, many POS or reservation systems can also help collect data for you. 12% would publicly defend your business on social media.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 10, 2023

These apps facilitate reservations and deliveries and enable loyalty program access, enhancing user experience. Techniques like content marketing, SEO optimization, and social media campaigns can work wonders when applied correctly.

Loyalty Program 185

Loyalty Program Franchise Franchising Social Media 185

Modern Restaurant Management

FEBRUARY 10, 2022

You’ve decided to focus on your restaurant's social media marketing. In this post, we'll explain what it is, why you need one, and what links you can add to give your social media marketing a jumpstart. Social Media platforms only allow you to attach one link to your bio which can be inconvenient.

Social Media 186

Social Media Online Ordering Seasonal Menu Email Marketing 186

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. Additionally, a website allows you to reach a wider audience through social media sharing, linked press coverage, or online advertising. OpenTable offers a customizable reservation widget you can easily add to your website.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

JUNE 24, 2021

With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle. Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Social Hospitality

JUNE 28, 2023

In fact, since the pandemic, take-out has surged, and the online food delivery market is expected to be valued at over $106 billion by 2027. Leverage this immediacy by briefly placing them on your menu and spreading the word on social media. This is also a great way to build social proof and increase diner excitement.

Marketing 195

Marketing Email Marketing Social Media Seasonal Menu 195

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. Another way to do it?

Social Media 450

Social Media Hiring Website Management Hospitality 450

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Transition to Food Delivery or Ecommerce. Create a Streamlined Delivery Menu. Your delivery menu needs to be focused and full of favorites. Delivery Logistics.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

7 Shifts

NOVEMBER 9, 2022

Restaurants often use social media to target users. Get holiday reservations? Footer : share the links to your social profiles and website along with any legal disclaimers. Swiggy is a food delivery app that always comes up with innovative subject lines and preheader texts: Preheader text is important.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

SpotOn

APRIL 8, 2024

However, with so many places jam-packed on the actual day, many people (18%) will opt for take-out and delivery. Leverage social media Get creative on Facebook, Instagram, and TikTok. Promote your raffle on social media a couple of weeks before Mother's Day and announce the winner the day after.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

7 Shifts

OCTOBER 23, 2020

These social networks don't have the capabilities your restaurant needs to become an online business. You'll love Shopify's restaurant-friendly features for online ordering, payment processing, curbside pickup , delivery , and tipping. Connect your social media accounts. used Shopify to build their websites.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Keep customers from congregating in waiting areas by adopting a reservations-only business model. Offer Disposable Menus.

Social Media 210

Social Media Food Safety Cash Management Kitchen Safety 210

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 23, 2020

Contactless delivery is the new partner to frictionless transactions, from ordering, to picking up food to paying with a credit card. Whether it's online ordering, reservations, or touchless pay systems, many technology systems are both easy to implement and affordable. Focus on Personalization. Create Frictionless Transactions.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. What social media platforms do they use? We live in a world where diners are inundated with choices.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

APRIL 13, 2020

Partnering with a food delivery company can also fast-track this new booming concept. Get the word out on social media, and give your community a new experience with your food. This can also be a great time to reach out to your community, build a better social media presence, reply to each comment and engage locally.

Social Media 199

Social Media Take-out Training POS 199

Open for Business

APRIL 3, 2023

It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app. Social media A savvy social media presence can be a super effective way to market a restaurant. Social media A savvy social media presence can be a super effective way to market a restaurant.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Restaurant Engine

DECEMBER 23, 2020

2: Use Online Reservation Software. With many restaurants restricted in occupancy, reservations have never been more important. Your tip for success involves online reservation systems. Make sure that your customers can reserve their table online. 4: Refine Take Out and Delivery. (tweet this). #2: tweet this).

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Open for Business

NOVEMBER 21, 2022

Though you can probably remember all the vital facts about the people in your inner social circle, it’s impossible to remember everything about a restaurant’s hundreds or even thousands of guests. Most potential guests, especially Millennials and Gen Z , first notice a restaurant online, usually on social media channels.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

JUNE 12, 2023

With the most up-to-date weather forecasts at your fingertips, you’ll get a better sense for when you should prioritize indoor dining or pivot to other dining options such as takeout and delivery. Lean into first party online ordering to increase orders for pickup and delivery, with the ability to pace orders based on kitchen capacity.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Apicbase

AUGUST 5, 2022

When you’re a local eatery with a long-standing presence in the area, you can get away with social media and a couple of good reviews. Specific : “increasing sales and social media followers as much as possible” is too generic. When people navigate to your website they probably intend to order or make a reservation.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

AUGUST 31, 2021

Following new health guidelines all while remaining profitable meant thinking beyond plexiglass dividers and social distancing signage. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. Restaurants that fought to hang on were faced with a plethora of challenges.

Customer Experience 185

Customer Experience Customer Service Online Ordering Food Safety 185

Sling

JULY 24, 2023

8) OpenTable OpenTable is a popular platform for taking online reservations, eliminating the need for the old-fashioned system of taking reservations by phone and writing them down. 11) Yelp Guest Manager Yelp Guest Manager is an online reservation and waitlist system. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

Restaurant365

APRIL 9, 2020

Marketing your restaurant in a constantly changing digital world can be challenging, but digital marketing is essential both for converting former dine-in customers into takeout and delivery customers, and bringing in new and existing customers when restaurant restrictions are lifted. Promote user-generated content (UGC).

Marketing 88

Marketing Social Media SEO Email Marketing 88

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Restaurant Reservation Software. Some examples of reservations software are OpenTable, Resy, SevenRooms, Tock, and Yelp Reservations. .

Management 120

Management Management Mobile Ordering Point of Sale 120

Cheetah

OCTOBER 22, 2020

Diners who are concerned about infection rates will be more cautious about dining at crowded restaurants where social distancing is not fully implemented. Reservation Systems Can Boost Your Marketing. Some of the leading reservation systems recently added new features to adapt to Covid-19.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Restaurant Clicks

DECEMBER 17, 2021

In 1902, George Wood opened up a milk processing plant in Wawa, Pennsylvania, but in the 1960s, when milk delivery decreased in popularity, the company opened storefronts, and the rest is history! Rainbow Bagels Colorful Lemonades Birthday Cake Milkshakes & Smoothies Siptopia Wawa Reserve Coffee Secret Halloween Menu Items.

Menu 119

Menu Ordering Seasonal Menu Social Media 119

The Rail

JUNE 4, 2024

By Eric Tress, Contributor When you talk about marketing in this era, people quickly think of social media marketing, content marketing, and search engine optimization (SEO), among other online marketing methods. This can be placing an order online , visiting your restaurant, or making a reservation.

Marketing 52

Marketing Email Marketing Restaurant Law Coupons 52

Modern Restaurant Management

JUNE 18, 2020

The good news is that, as a restaurant owner, you've probably had to build up your reserves of these qualities already. The rapidly-shifting cultural and social trends are challenging for all types of business, but it can be particularly frustrating for established businesses that were enjoying success up until recent events.

Marketing 226

Marketing Social Media Email Marketing Innovation 226

Modern Restaurant Management

SEPTEMBER 2, 2020

The best advice I can give is to have a covering that provide as much protection as possible while allowing for adequate social distancing (and making proper sanitization as obvious as possible for all outdoor dining, as you would for indoor). This information should be communicated when the guest makes their reservation.

Outdoor 199

Outdoor Fine Dining Dine-in FOH 199