ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Online Orders & Delivery Data : Shows customer preferences, order frequency, delivery locations, and any modifications or special requests.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

FEBRUARY 21, 2025

Mobile ordering has become the preferred method for customers, with 71% saying they would rather use a restaurants branded mobile app over third-party platforms because its more affordable, easy to use, and personalized due to loyalty programs. Online ordering and delivery apps. Here is an example of a restaurants branded app.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

7 Shifts

OCTOBER 22, 2024

Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. You can send special offers to repeat diners, while promoting delivery options to those who have used your online ordering system. To make your loyalty program more efficient and engaging, go digital.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

APRIL 4, 2025

For a long time, third-party delivery apps seemed like the easiest way to get your restaurant online and in front of new customers. And for many restaurants, they still serve a purpose. That includes taking the order, processing payments, setting up delivery, and even stepping in on customer support.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. Additionally, 77.17

Marketing 221

Marketing Loyalty Program 2024 2025 221

ChowNow

FEBRUARY 12, 2025

Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Types of Emails Restaurants Can Send Different emails serve different purposes, and mixing up your content keeps your audience interested. Here are the most effective email types for restaurants.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

ChowNow

MARCH 14, 2025

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. For example, instead of just listing Cheeseburger, try: Juicy, char-grilled beef patty topped with melted cheddar, crisp lettuce, and house-made sauce, served on a toasted brioche bun.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Modern Restaurant Management

DECEMBER 18, 2024

In 2025, we anticipate more restaurant brands will develop their own white-labeled digital wallets in partnership with companies like Ansa to provide customers easy-to-use payments with the added benefit of personalized loyalty incentives. Guest loyalty will be a key trend in 2025.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

ChowNow

MAY 27, 2025

Healthy Balance Meals has been serving nutritious, made-from-scratch dishes in downtown Sevierville, Tennessee, for over 13 years. The Challenge of Managing Online Orders with Third-Party Platforms Before switching to ChowNow, Healthy Balance Meals relied on third-party delivery apps like DoorDash and Uber Eats to offer online ordering.

Online Ordering 195

Online Ordering Mobile Ordering Loyalty Program Customer Experience 195

ChowNow

MAY 16, 2025

62% of diners have been discouraged from ordering takeout or delivery because of a poor restaurant website experience. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. Share the value of your rewards program Loyalty programs only work if people know they exist.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

MARCH 14, 2025

A well-managed operation ensures food is stored, prepared, and served according to local health codes. A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back.

Operations 195

Operations Management Management Front of House 195

7 Shifts

OCTOBER 22, 2024

Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. This can help build trust and loyalty among residents who appreciate businesses that give back. Offer options that are easy to serve and enjoy, like sandwiches, salads, wraps, and finger foods.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Restaurant Business

JUNE 17, 2025

Photo: Shutterstock Made-to-order food, value offerings, loyalty programs. Increasingly, however, they are becoming the hallmarks of convenience-store foodservice programs. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips?

Food 275

Food Fast Casual Leadership Loyalty Program 275

Lavu

FEBRUARY 28, 2025

Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction. Customer Insights : Track orders, dietary preferences, and trends.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

The Restaurant Group

MARCH 23, 2025

They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Reduced overhead costs eliminate excessive fees from third-party delivery services, preserving profits. Building Customer Loyalty Loyalty Programs Rewarding customers for their repeat business is a win-win.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Lavu

NOVEMBER 29, 2024

Cost Savings: Dual pricing eliminates credit card processing fees; low-stock alerts minimize waste; online ordering allows restaurant operators to get rid of pesky third party commissions Customer Engagement: Loyalty programs and CRM tools enhance customer retention. All plans come with a risk-free guarantee.

Loyalty Program 78

Loyalty Program Cash Management Inventory Customer Service 78

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. It Builds Customer Loyalty Regular, personalized email interactions maintain customer engagement.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Lavu

JULY 4, 2025

In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. Perfect for serving more guests with fewer staff. Integrated Systems : Syncing POS, kitchen tools, and delivery platforms eliminates errors and speeds up operations.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

SpotOn

DECEMBER 11, 2024

Like many successful restaurant brands, fast casual restaurants offer online ordering, delivery, and custom-branded apps, using these tools to grow and connect with their customer base. While fast casual restaurants weren't originally take-out and delivery operations, many have adapted to stay competitive in the market.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

SpotOn

JUNE 17, 2025

82% of consumers said they plan on ordering delivery from a restaurant if they can afford it, while 51% say ordering takeout from a restaurant is essential to their lifestyle. 95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Squirrel Systems

MAY 1, 2025

Running a successful full-service restaurant isnt just about serving great foodits about maximizing profitability in ways that go beyond the standard revenue streams. Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

The Restaurant Group

DECEMBER 8, 2024

Collaborate with Suppliers : Request smaller, more frequent deliveries to reduce bulk spoilage. Engaging Customers in Sustainability Involving customers in sustainability builds loyalty and enhances your restaurants eco-friendly image. Promote Second Servings : Encourage taking leftovers home.

Waste 78

Waste Compost Food Recycling 78

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. The key to unlocking the next echelon of success? Restaurant data analytics.

Operations 52

Operations BOH Franchising Franchise 52

Lavu

JULY 11, 2025

Integration-Friendly: Easily connects with delivery platforms, accounting tools, and loyalty programs. This setup reduces peak-hour delays, allowing staff to serve customers quickly and without confusion. Consider a matcha café that uses an integrated loyalty program through its POS system.

POS 78

POS Management Management Mobile Ordering 78

Lavu

JUNE 6, 2025

Portion Size: Determine the portion size of the recipe or dish in terms of weight or number of servings. Here are some examples of incentive programs that you can offer employees to help you cut spending: 1. Another solution is to start a composting program for food scraps and other organic waste.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Indoor Media

JANUARY 16, 2025

Your storefront, as is your social media, website, or delivery boxes, is essential. A recognizable brand builds familiarity, and with familiarity comes loyalty. Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery. Strive to have consistent branding across all platforms. Can you picture it?

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

SpotOn

JANUARY 29, 2025

Dedicated Loyalty Sign-Up Page for Diners: Simplifying customer enrollment in loyalty programs for higher engagement. DoorDash Integration: Simplifying delivery management with a seamless connection to DoorDash. reCaptcha v3 Integration: Enhancing fraud prevention on Digital Ordering platforms.

POS 59

POS Marketing Loyalty Program Mobile Ordering 59

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Black Box Intelligence

JUNE 4, 2025

Denny’s serves as a prime example of aligning brand purpose with operational strategies. By ensuring that every team member understands and embodies the brand’s mission, Denny’s has successfully navigated market shifts and maintained customer loyalty. Are your loyalty programs actually driving retention?

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Web Diner

FEBRUARY 28, 2025

Whether it’s a quick chat at the counter, a delivery order, or an online reservation, the key is making email collection feel as natural as asking “Would you like the special today?” Personalization: The Special Ingredient Generic mass emails are like serving the same dish to every customer ineffective and uninspiring.

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

SpotOn

JUNE 27, 2025

Fine-tune your serving style What happens after a guest scans a QR code and places their order? ” If you have a digital loyalty rewards program , make sure to encourage guests to enroll during the ordering process. It requires some thoughtful enhancements to your operation and how you present QR codes to your guests.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

SpotOn

FEBRUARY 26, 2025

A reduction of 2 serving shifts, at $14 an hour, at 6 hours, over a month (30 days) would save you $5,040. Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses. Digital advertising, marketing software , printed menus, signage, promotions, and loyalty programs.

License 90

License Point of Sale Insurance POS 90

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology.

Technology 78

Technology 2025 Online Ordering Fast Casual 78