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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. billion transactions and $67 billion in sales in 2024.

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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Wealth Distribution: 80% of wealth is often held by 20% of the population. Personalize the Customer Experience Dale Carnegie, author of How to Win Friends and Influence People , once said: A persons name is, to that person, the sweetest, most important sound in any language. Sales: 80% of sales typically come from 20% of clients.

2025 195
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State of the Industry and More Restaurant Research

Modern Restaurant Management

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." Calmer Seas Ahead The U.S.

2023 508
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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. More international brands will continue to enter the US market through delivery-only models.

2023 419
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Systems and tools are now adept at handling segmentation and distribution, powered by a richer pool of 1P and 0P data. Tip payouts and tips management will move faster in the restaurant space than EWA in other verticals. ’ and ‘What insights can I give them that they can’t access at the tip of their fingers?’

2024 539
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Winnowing Away at Food Waste and Epic Generosity

Modern Restaurant Management

" In addition to assembling 10,000 meals for kids within Chicago Public Schools, Epic Burger will donate 20 percent of hamburger sales (including catering and food delivery orders) for every classic, all-natural beef ‘Epic Burger’ purchased between November 15 — 17 to Generosity Feeds. ” Burger Hero.

Waste 262
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Food Chain Crisis Explained: Supply Disruptions & Rising Prices

Cheetah

A surge in demand caused by the delivery and take-out boom is partly the reason. Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. this results in severe bottleneck at every stage in the distribution process.