SpotOn

MARCH 5, 2024

What started as a quest for survival quickly transformed into a front-of-house cluttered with third-party platform iPads—each one a needy baby constantly pinging for attention. As Dieu plans for their sister location at the King of Prussia Mall, the sign goes up first.  They leave the fun to their parents.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .”

Online Ordering 202

Online Ordering Back of House Customer Service Small Business 202

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). COVID-19 Consumer Dining Trends. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Mixed take-out bag.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

The Restaurant Times

JANUARY 11, 2023

This would allow you to profit from online delivery and pickup services without sharing revenue with a third-party aggregator. . These apps are also the perfect way to run loyalty programs for customers. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. .

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. But there are still effective marketing channels available offline too. 1) Produce A Food-Prep Video. Video is all the rage these days.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant365

SEPTEMBER 3, 2021

The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. Does your restaurant group have a profitability strategist? If you’re considering the possibility, here’s an exploration of how the role could impact your restaurant group. Reducing CoGS.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering.

Franchise 168

Franchise Franchising Food Fast Casual 168

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 135

Franchise Franchising Food Safety Kitchen Safety 135

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

BNG Point of Sale

JULY 16, 2021

For example: merchandising at your location or online sales of food items; consumer packaged goods such as dinnerware, cookbooks, aprons; phone orders where you take credit card information on-site to charge later when the delivery arrives. These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 189

Food Safety Mobile Ordering Online Ordering Kitchen Safety 189

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. .”

Franchise 120

Franchise Franchising Fast Casual Customer Experience 120

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

APRIL 20, 2020

Feed the Front Line. ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. This edition of MRM News Bites features ezCater, S?mrus,

Healthcare 143

Healthcare Kitchen Safety Loyalty Program Small Business 143

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When 20 at 4 p.m.

Kitchen Safety 181

Kitchen Safety Loyalty Program Delivery Customer Service 181

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 141

Food Tip Distribution Guest Recovery Food Safety 141

The Restaurant Times

JUNE 4, 2021

The Dubai-based brand is eyeing expansion in the Indian, UK, and Canada markets through franchise partnerships with local companies. In fact, they are already operating franchises successfully across the middle-east. Its in-house service delivery needed to be highly efficient due to a high footfall. Farasat Beg.

Front of House 96

Front of House Fast Casual Franchise Franchising 96

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 116

Bar Cash Management Loyalty Program Point of Sale 116

Modern Restaurant Management

FEBRUARY 25, 2020

For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. NLRB Issues Joint-Employer Ruling. ” Chairman Ring was joined by Board Members Marvin E.

Mobile Ordering 111

Mobile Ordering Front of House Customer Experience Back of House 111

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 184

Webinar Customer Experience Mobile Ordering Customer Service 184

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 13, 2019

“After talking extensively with consumers in large cities across the country, we designed Flip’d by IHOP to deliver on what folks told us they want and need from a trusted brand like IHOP in a fast-casual setting, putting an emphasis on quality ingredients, speed, to-go and delivery.” The entire decision can be found here.

Mobile Ordering 89

Mobile Ordering Catering POS Customer Experience 89

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 108

Food Safety Customer Experience Website Management Employee Relations 108

The Restaurant Times

JUNE 11, 2020

Cloud kitchens are delivery-only restaurants with no storefront or dine-in facility. Since orders are placed via the internet and there is no physical storefront for the customers to walk into, these delivery-only restaurants are also called dark kitchens, ghost kitchens, virtual restaurants, and satellite kitchens. .

Kitchen Safety 87

Kitchen Safety Online Ordering License Website Management 87

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Ghost Kitchens.

2020 129

2020 Kitchen Safety Consumer Goods Point of Sale 129

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. Of course, smaller parties mean smaller checks per table.

2020 216

2020 Mobile Ordering Hotels Food Safety 216