Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

2023 192

2023 Loyalty Program Mobile Ordering Customer Experience 192

Modern Restaurant Management

MARCH 10, 2022

However, in order for the business interruption component to trigger within a property program, there needs to be an insurable “physical” property damage or loss due to a covered peril. Without a direct physical loss due to a covered peril, property programs will not provide protection for business interruption-related loss.

Insurance 140

Insurance Food Safety Employee Relations Front of House 140

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing. Washing Away Profits. A Window into Warewashing.

Kitchen Safety 187

Kitchen Safety Front of House Food Safety Equipment 187

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. But not in the way you might think. So what exactly does this future look like? The Shift to Co-Pilot Mode.

Back of House 193

Back of House Customer Experience Front of House Customer Service 193

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 208

2024 Loyalty Program Cash Management Customer Experience 208

Restaurant365

JUNE 17, 2022

The Solo Fleet by ElectraMeccanica has three wheels and storage for food containers. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 199

Online Ordering Back of House Customer Service Small Business 199

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Your restaurant’s two largest expenses are your food and your labor costs (together, known as your prime cost). You order time in your scheduling system.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Black Box Intelligence

SEPTEMBER 16, 2022

Black Box Guest Intelligence data confirms that customers opt for off-premise options including take-out and delivery more now than they did prior to the pandemic. For one: food. Guests mentioned “food” as often for both on-and-off-premise channels. Among reviews for Full-Service restaurants, on-premise food has a rating of 4.0.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 145

2024 2023 Food Order 2013 145

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales.

2022 200

2022 Mobile Ordering Guest Recovery Point of Sale 200

Xtra Chef

NOVEMBER 11, 2020

Restaurants that are already trying to find ways to cut food costs and optimize efficiency with reduced opportunities for revenue are now asking themselves: How do we thrive during this holiday season? In order to assess what is and isn’t realistic this year, first consider how different life is now than it is during a typical holiday season.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. It can also help reduce labor costs and increase the speed of food preparation.

Back of House 52

Back of House BOH Front of House FOH 52

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 185

2020 Loyalty Program Mobile Ordering Fast Casual 185

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner.

2021 176

2021 Kitchen Safety Food Safety Consumer Goods 176

Cheetah

DECEMBER 2, 2021

Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing. And they easily integrate with 3rd party delivery platforms, QuickBooks and other systems. 7Shifts focuses on everything related to restaurant shift management. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing. And they easily integrate with 3rd party delivery platforms, QuickBooks and other systems. 7Shifts focuses on everything related to restaurant shift management. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

APRIL 10, 2020

You want to make sure you have high-quality staff preparing the food in your restaurant kitchen and serving customers. It’s free for up to 10 employees! Best of all, apps allow you to check in on your food to ensure the temperature is right, and even get a sneak peek at how it looks. Automated order flow. Best of all?

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

EATER

FEBRUARY 18, 2021

While COVID-19 is a new disease, and it is impossible to predict which cases will require hospitalization, certain conditions may put individuals at a particularly high risk for developing a severe, life-threatening case. Sandy Levine owns Chartreuse Kitchen & Cocktails in Detroit and is also high-risk. Work through the pain, work long hours.’

Front of House 109

Front of House Back of House Tip Distribution Outdoor 109

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The words “restaurant management system” rarely cause excitement.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Black Box Intelligence

SEPTEMBER 15, 2022

For one: food. Guests mentioned “food” as often for both on-and-off-premise channels. Among reviews for Full-Service restaurants, on-premise food has a rating of 4.0. The mention of “cold” in reviews of off-premise orders resulted in a drop in average star ratings. percentage points over July 2022’s growth rate.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

360Training

JUNE 11, 2020

What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Cross-contamination is the transfer of bacteria and other contaminants during food handling. Bacteria and viruses are the biggest concerns because they multiply in food at certain temperatures and transfer between items easily.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

License 78

License Certification Kitchen Safety Food Safety 78

The Restaurant Times

JULY 5, 2020

The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience. Many customers will likely continue opting for takeaways or food deliveries as a way to minimize human interaction.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Black Box Intelligence

SEPTEMBER 21, 2021

At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal. These are fast-changing times for all types of restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Contactless payments and ordering, tap and pay and QR codes are now commonplace in restaurants. Efficiency is paramount in ghost kitchens and specialized robots are being used to run orders and perform cooking tasks.

Technology 52

Technology Online Ordering Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 159

2020 Point of Sale Consumer Goods Seasonal Menu 159

The Restaurant Times

MARCH 6, 2023

This includes expenses for things like food and beverages. This is because your net profit margin accounts for all restaurant-related costs, not just those related to food preparation and service. Making enough money to keep your restaurant running is one of the major challenges a restaurant faces. Read along!

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Going by the food delivery statistics in the UAE, the food delivery sector is expected to grow at an annual rate of 6% and likely to continue for the next five years.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Going by the food delivery statistics in the UAE, the food delivery sector is expected to grow at an annual rate of 6% and likely to continue for the next five years.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52