7 Shifts

APRIL 1, 2020

Many restaurants in the United States and Canada have already had to shut down or reduce their operations to off-site dining only in order to support social distancing measures. Limit your exposure to the news It’s impossible to avoid information about COVID-19 when you turn on the TV or open social media.

Social Media 366

Social Media Outdoor Download Take-out 366

Modern Restaurant Management

MAY 30, 2023

Just 20 percent of non-frequent users downloaded at least two restaurant apps. Unsurprisingly, Gen Zers were the most likely to download in 2023 – 45 percent have more apps now than in 2022. Why does this matter to your bottom line? RMS dug deep into many influences on dining choices – including social media.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Scammers have taken notice of the increased popularity of food delivery.

Online Ordering 186

Online Ordering Website Management Social Media Mobile Ordering 186

Modern Restaurant Management

AUGUST 24, 2021

Is our social media presence a cost center or an action driver? What is the lifetime value of an app-downloading customer over a non-app customer, and does that incremental value outweigh the cost of getting the customer to download the app in the first place?

Marketing 204

Marketing Social Media Download Back of House 204

Modern Restaurant Management

MARCH 23, 2020

During The Great American Takeout, people are encouraged to order at least one delivery or pick-up meal to show support for the struggling restaurant community. Because dine-in meals are no longer being served at most restaurants, delivery and pick-up are the only ways to support these struggling businesses. .”

Social Media 234

Social Media Download Food Order Delivery 234

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Download: 4 Proven Tactics to Turn Google Searches into Takeout Orders. Promote your restaurant on social media.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

The Restaurant Times

APRIL 7, 2021

Even prior to last year’s COVID-19 flux of delivery orders, individuals were increasingly replacing carryout orders with deliveries, 21% are making this switch to home drop-offs according to a survey done by Restaurant Business. Not having to allocate funds to delivery can be extremely helpful when a business is first starting out.

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

Cheetah

SEPTEMBER 1, 2020

Enable Online Ordering Online ordering is becoming more popular than ever and is the immediate choice for many people ordering takeout and delivery. Add Social Media Buttons Add social media buttons to every page on your restaurant website. This isn’t just about the number of followers you have.

Social Media 148

Social Media Online Ordering Website Management Download 148

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Download now. What social media platforms do they use? We live in a world where diners are inundated with choices.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

JULY 13, 2022

For example, replacing physical menus with QR codes has become exponentially popular since the start of the pandemic with one firm reporting a 750 percent increase in downloads between 2020 and 2021. Direct Delivery. A critical driver of growth for restaurants is word-of-mouth.

Franchise 211

Franchise Franchising Operations Loyalty Program 211

Cheetah

APRIL 23, 2021

As a ghost kitchen brand, you don’t control the dining experience since it happens through delivery, and you have one listing among dozens if not hundreds of other alternatives. Millennials are now joined by whole new segments of food delivery customers. Download the Cheetah App. Social Media, Obviously.

Email Marketing 148

Email Marketing Social Media Online Ordering Customer Experience 148

7 Shifts

OCTOBER 31, 2022

Download now. Detail your plans for using social media, local advertising, promotions, and how you're going to reach your target audience. You should base this forecast on a few criteria: capacity, target market, delivery/takeout options, month-over-month growth expectations, hours of operation, and menu prices.

Point of Sale 398

Point of Sale Back of House Document Download 398

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. Generational.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Modern Restaurant Management

OCTOBER 8, 2020

They made their first forays on social media. People love it and engage with it for long periods of time (by social media standards). People are loath to download apps, and delivery platforms had to service thousands of restaurants, most of which wouldn’t have access to 3D models.

Social Media 247

Social Media Customer Experience Technology Customer Service 247

ChowNow

SEPTEMBER 30, 2020

Build a relationship on social media. . You likely already have social media accounts on popular apps, like Instagram, Facebook, Twitter, and maybe even TikTok. Social media for restaurants should go further than organic posts. Download: Why Customer Data Is Critical to Your Restaurant’s Success.

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

ChowNow

FEBRUARY 27, 2024

Common channels for mobile marketing include mobile-friendly websites, text messages, push notifications, social media, and more. After that, you can use marketing to drive diners to download your app. Link to your restaurant app everywhere Update your social media bios to include a link to your app.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

FEBRUARY 10, 2021

Working with the right social media influencers can therefore enhance your reputation. Find Me Gluten Free is the largest online directory of gluten-free restaurants, with more than three-million downloads and counting. Websites and apps like Yelp and Find Me Gluten Free are also excellent resources for promoting your business.

Marketing 177

Marketing Social Media Online Ordering Demo 177

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. Timeout from Fighting : Let’s call it half-time for the great fast-food social media wars.

Marketing 173

Marketing Franchise Franchising Social Media 173

Lavu

NOVEMBER 18, 2022

Will you offer delivery or only take out? For tips on creating your menu, download Lavu’s free guide: How to Create a Successful Restaurant Menu. List media outlets in your area along with stories to pitch to nearby news stations, print publications, blogs, and social media influencers. Are you self-funding?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Cheetah

JUNE 1, 2021

Download the app today to get your supplies delivered tomorrow. Hosting socially distanced discussions or lectures at your venue, perhaps even streamed with delivery service could be beneficial for everyone. Need-to-Know Social Distancing Updates for Pride Month. 2-for-1 Queen Hour anyone? GET STARTED.

2021 148

2021 Food Supply Food Truck Social Media 148

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Black Box Intelligence

SEPTEMBER 24, 2021

We noticed our biggest growth during COVID (outside of delivery) was from our most frequent customers, but they weren’t transacting with the rewards program the way that we expected. Download 6 Ways to Utilize Consumer Intelligence for some use cases. FREE DOWNLOAD] The Emergence of Ghost Kitchens and their Rising Impact.

Social Media 79

Social Media Consumer Goods Download Point of Sale 79

Restaurant365

APRIL 9, 2020

Marketing your restaurant in a constantly changing digital world can be challenging, but digital marketing is essential both for converting former dine-in customers into takeout and delivery customers, and bringing in new and existing customers when restaurant restrictions are lifted. Enable mobile ordering. Optimize your menu engineering.

Marketing 88

Marketing Social Media SEO Email Marketing 88

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. While 40 percent download mobile apps to bypass a long line, 48 percent will delete a restaurant’s app if they still have to wait once they’ve arrived. Order & Delivery Report.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

EATER

JUNE 24, 2022

While getting meal delivery boxes from HelloFresh last year, sisters Hanna Ray Flores and Lea Raymond had an idea: “What if we had that for dinner parties?” They started Hauste (pronounced like “host”), a company that primarily produces and sells “ Hauste Its ,” downloadable dinner party guides. A 1970s dinner party. Flores says.

Social Media 125

Social Media Influencer Download Entertainment 125

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself. percent and 11.3

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

FEBRUARY 27, 2020

To be successful, restaurant operators will look to strike the perfect formula of on- and off-premises for their business as consumers strive for convenience, but continue to look to the social escape that restaurants provide. ” A copy of the US Food Trends report can be downloaded here. Opportunities in Food Service.

2020 190

2020 Influencer Point of Sale Food Safety 190

Transact

APRIL 2, 2020

At this point, most restaurants and food service establishments have closed their dining areas either by choice or by mandate and have limited service to takeout and delivery. Request that employees practice social distancing. Use social media or email to communicate with your loyal and prospective customers. .

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

ChowNow

OCTOBER 14, 2020

They wanted curbside or contactless delivery. So instead of calling us, they would just download the ChowNow app or go through our site and order online. . I’m always on social media now. How a Growing Restaurant Brand Made Over $450K with Commission-Free Pickup and Delivery. How are they showing up for you?

Online Ordering 148

Online Ordering Outdoor Email Marketing Social Media 148

Modern Restaurant Management

APRIL 14, 2020

.” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. To take advantage of the Cox Media offer, restaurant owners should email MarketingInsights@CoxMedia.com and include the name and location of their establishment. "In

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. 14 percent plan to celebrate in bars/restaurants.

2020 182

2020 Guest Recovery Kitchen Safety Online Ordering 182

Restaurant365

NOVEMBER 19, 2019

Today’s customers also expect to do everything on mobile that they can do on a regular computer, including ordering pickup or delivery, seeing wait times, making reservations, and easily viewing different menus. Balancing costs of providing delivery with a profitable bottom line. Accurately tracking business intelligence.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

ChowNow

JUNE 29, 2020

M ake sure you can still serve them and give them a great experience with these suggestions: Keep curbside and delivery on the table. Continuing to offer delivery and curbside will make it much simpler for these diners to support your restaurant and enjoy your food. Whether you’re still offering pickup, curbside, and/or delivery.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Touch Bistro

APRIL 28, 2021

Even for venues that have been able to successfully pivot to a takeout and delivery model, most restaurants are still working to recover the money lost during the height of the pandemic. Whether you’re fully open for dine-in or you’re still focused on takeout and delivery, it’s important to increase in-store signage for gift cards.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Modern Restaurant Management

SEPTEMBER 15, 2021

The biggest thing that all Canadians miss about table-service dining is socializing and connecting with friends and family (72 percent). 78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

DECEMBER 17, 2020

Here are key findings from the report to help restaurants meet customer demand now and build for the future: Safety and convenience are key ingredients : Amid continued safety concerns, 71 percent of consumers request contactless delivery from restaurants. Guests Views on Rebranding.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Modern Restaurant Management

MARCH 16, 2021

Aside from the traditional full-service or counter-service dine-in models, they aren’t set up to support the non-traditional service models such as ghost kitchens, drop-zones or first-party delivery that have become a necessity throughout the pandemic. The guest never has to download a mobile app or create a password.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106