Focus POS

OCTOBER 7, 2019

Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. They can be mounted on a stationary unit that is either manned by a cashier or used as a self-service kiosk. Line Busting. Line Busting.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

BNG Point of Sale

DECEMBER 6, 2021

Implementing a point-of-sale system for your restaurant can help reduce these financial losses while providing other benefits that will improve the work experience for employees. Increased revenue: One of the primary benefits for restaurant employees working with a point-of-sale (POS) system is increased revenue.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

7 Shifts

MAY 23, 2024

This includes: Net Sales: The total revenue derived from your sale of food and beverages. However, as a rule, the primary costs you can expect in running your restaurant are usually related to food, labor, and rent. Managing a restaurant is not for the faint-hearted. What are the top 3 expenses of restaurants?

Point of Sale 221

Point of Sale Seasonal Menu Food Supply Cash Management 221

Culinary Cues

JUNE 3, 2024

Treat everyone as you would want to be treated. [] LISTEN AND HEAR Hear the chef, manager, your peer cooks, the dishwasher, service staff, vendors, and customers. Organization equals confidence and confidence wins the game. [] WORK CLEAN This is a cook’s obligation – work clean and handle food safely.

Uniforms 338

Uniforms Coaching Point of Sale Waste 338

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. Some staff may not hold themselves to a high standard of service. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Establishments that require a diversity of staff (servers, hosts, bussers, food runners, etc.)

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

MBB Hospitality

FEBRUARY 17, 2021

A good point of sale system is essential for your restaurant. While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. The Purpose of a POS System. Lightspeed. TouchBistro.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time. Any man’s death diminishes me because I am involved in mankind.”

Customer Experience 366

Customer Experience Customer Service Food Safety Retail 366

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Automated technology can help businesses cut costs and give customers the experiences they want.

Front of House 165

Front of House Mobile Ordering Customer Service FOH 165

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Food cost percentage. Break-even point. Sales per labor hour. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. Inventory turnover ratio.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. Adapt to Growing Price Fatigue Since the pandemic, controlling food costs has been a major challenge for restaurant operators. Full-service menu prices climbed 4.5

2023 181

2023 2024 Loyalty Program Point of Sale 181

BNG Point of Sale

JUNE 19, 2020

Point of System Cost / Our 2020 Guide to the Benefits of Today’s Merchant Software. As a business owner, the cost of a point of sale system you’re currently paying may be limited based on what seems affordable. Having a POS software system in place is a key way of creating immediate and more frequent sales.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JUNE 10, 2024

The restaurant industry is changing fast, moving towards using data to truly understand customer preferences and behaviors. The transition from a traditional service model to a knowledge-powered approach is not just an opportunity; it's a necessity for survival and success in the digital age.

Customer Experience 106

Customer Experience Point of Sale Customer Service Innovation 106

The Restaurant Group

JUNE 5, 2024

With TRG’s specialized consulting services , you can give your new restaurant the best chance of becoming a profitable venture. Here are some popular concepts you can use as inspiration: Fast food (quick-service restaurants) like McDonalds or Burger King. They offer table service and a relaxed unpretentious ambiance.

License 136

License Food Truck Fine Dining Fast Casual 136

Modern Restaurant Management

MARCH 3, 2022

.” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. Finally, low-power IoT solutions require fewer access points, making deployment easier. IoT to the Rescue.

Food 199

Food Food Safety Customer Service Customer Experience 199

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Bar & Liquor Inventory Management: The Heartbeat of Bar POS System How much food and/or liquors do you have on hand?

POS 164

POS Bar Point of Sale Front of House 164

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Not the customers, who feel gouged by an avalanche of fees. Amid this dogpile of disgruntlement, the merry-go-round of debating the value of food delivery keeps spinning. No one is happy about the delivery apps.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

Next Restaurants

MAY 8, 2024

By Jose Chavez, Contributor A common challenge keeps many restaurant owners up at night: boosting sales and keeping the doors open in an ever-evolving restaurant industry. This is a struggle for about 80% of restaurateurs worldwide, as they understand customer preferences and deal with higher food costs and fierce competition.

Loyalty Program 106

Loyalty Program Social Media Point of Sale Online Ordering 106

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 181

Food Food Safety Front of House Fast Casual 181

Modern Restaurant Management

JUNE 21, 2022

As cash intensive businesses (CIB), food and beverage businesses have historically been sites of fraud. Yet, as such businesses move their sales, ordering, operations, and bookings online, the rates of fraud have only increased. Looking at online food delivery overall, the sector is projected to reach revenues of $343.80

Beverage 196

Beverage Food Point of Sale Online Ordering 196

Black Box Intelligence

OCTOBER 25, 2021

The deciding factor to whether or not someone chooses to eat with you or the competition can often come down to the quality of your restaurant’s customer service. We’re in a consumer choice-driven world, where convenience, customization and attentive service are expected.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

The Rail

SEPTEMBER 16, 2022

Researchers sought to find out the effects of offering mints to restaurant customers on customer satisfaction. Offering mints led to a 20% increase in customer tips and customer satisfaction. In other words, good and personalized customer service yielded a positive impact for the restaurant business.

Customer Service 52

Customer Service Social Media Email Marketing Reservations 52

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Loyalty Program 166

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 166

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 98

Dietary Restrictions Allergens Point of Sale Customer Experience 98

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. Supermarkets will continue to grow their ‘food court offer.’ (E.g.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

MAY 27, 2024

However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. Restaurants are an extremely fast-paced, customer-centric industry. How can technology help mitigate this issue?

Recruiting 182

Recruiting Front of House Back of House Point of Sale 182

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. While this type of disruption hinders the customer experience, it can also be costly in terms of operations. That system needs access to the internet in order to keep functioning.

POS 196

POS Front of House Cash Management Online Ordering 196

SpotOn

MAY 13, 2024

Internal data from SpotOn showed an average tip of 18.99% on orders placed through the SpotOn Restaurant point-of-sale system for March 2024. Internal data from SpotOn showed an average tip of 18.99% on orders placed through the SpotOn Restaurant point-of-sale system for March 2024.

Point of Sale 111

Point of Sale 2024 Customer Service Customer Experience 111

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. You can download a free app checker.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

NOVEMBER 13, 2023

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. Meanwhile, restaurant owners and operators grapple with an influx of customer confusion, loss of trust in their business and missed sales.

Point of Sale 120

Point of Sale POS Back of House Customer Service 120

Modern Restaurant Management

JANUARY 24, 2024

To capitalize on this momentum, here’s how to use QR codes as part of your recipe for creating brand awareness and improving customer experience. Drive traffic to your restaurant’s social media page by adding QR codes to posters, food packaging, receipts and table tents.

Loyalty Program 193

Loyalty Program Social Media Coupons Customer Experience 193

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 171

Online Ordering Point of Sale Management Management 171

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. This, in turn, can significantly increase your sales and enhance profit margins, pointing towards areas of strength and potential areas for improvement.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Lavu

FEBRUARY 2, 2024

In the face of a staggering global issue, restaurants must proactively avoid food waste. billion tons of food are wasted annually across the globe. Restaurants, a big part of this challenge, can substantially impact by adopting sustainable practices and reducing their contribution to food waste.

Waste 78

Waste Food Compost Audits 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

Modern Restaurant Management

JANUARY 4, 2022

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

Point of Sale 208

Point of Sale Customer Service Email Marketing Website Management 208

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Consumers crave convenience.

Customer Experience 191

Customer Experience Delivery Loyalty Program Mobile Ordering 191