7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

SEPTEMBER 7, 2023

Think of commercial ice equipment like your vehicle. Let’s take a closer look at the total cost of ice equipment ownership. Post-Sale/Operational Costs Post-purchase ice machine bills are inevitable. Eighty percent of ice machine service calls made during the warranty period are not covered under warranty.

Equipment 186

Equipment Customer Service Small Business Point of Sale 186

Squirrel Systems

APRIL 22, 2024

Here’s a look at how these technologies are setting the stage for a new era in restaurant service. Here’s a look at how these technologies are setting the stage for a new era in restaurant service. Guests can browse the menu at their leisure, customize their orders precisely, and send them directly to the kitchen.

Technology 105

Technology Dietary Restrictions Loyalty Program Download 105

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Break-even point. Sales per labor hour. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. If it's not measured, it won't be managed.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

SEPTEMBER 12, 2022

To maintain a healthy business and working environment, restaurant technology must enable ease and efficiency among employees and service staff as much as guests. To maintain a healthy business and working environment, restaurant technology must enable ease and efficiency among employees and service staff as much as guests.

Technology 209

Technology Point of Sale POS Mobile Ordering 209

Modern Restaurant Management

APRIL 26, 2024

Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. Contactless ordering lets customers pick their meals without speaking directly to staff, which is great for those with food allergies. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 88

Dietary Restrictions Allergens Point of Sale Customer Experience 88

Modern Restaurant Management

OCTOBER 26, 2023

Modern payment solutions that provide the ultimate convenience and enable customers to order and pay how they prefer are on the rise this holiday season, empowering restaurants to deliver an improved experience without sacrificing the quality of service. remain eager to dine out. In the U.S. In the U.S.

Customer Experience 186

Customer Experience Loyalty Program Mobile Ordering Point of Sale 186

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. This is especially true in the food service industry. From greeting customers with a clean glass of ice water to printing the bill, every step of service in the restaurant industry relies on functioning equipment.

Cash Management 98

Cash Management Equipment Front of House Small Business 98

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Point of Sale (POS) Terminals. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

Modern Restaurant Management

SEPTEMBER 22, 2022

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

Technology 178

Technology Dietary Restrictions Mobile Ordering Point of Sale 178

Harbor Touch

FEBRUARY 15, 2018

List of the Top 10 Must-Have Kitchen Equipment for Restaurants. With so many different things to keep track of, it can be easy to forget kitchen equipment and appliances that are essential to operating your business. Refrigeration Equipment. Opening a brand new restaurant can be confusing and stressful. Commercial Grills.

Equipment 122

Equipment Food Truck POS Fast Casual 122

Culinary Cues

DECEMBER 17, 2020

There are a number of reasons why restaurants fail – some are predictable and avoidable, while others can catch a business off guard. None, however, are as devastatingly out of the operators control as this pandemic. Even the best operators are at a loss for solutions. Many of these restaurants have been around for decades or even generations.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

7 Shifts

APRIL 3, 2020

Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America. Oftentimes, restaurants make changes in how they operate but may not consider the long-term impact on customers until it shows up in an unflattering Yelp!

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

OCTOBER 13, 2021

How do restaurant operators find efficiencies to minimize costs without degrading quality or service? At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. Energy Management.

Food Safety 243

Food Safety Equipment Customer Service Point of Sale 243

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. While this type of disruption hinders the customer experience, it can also be costly in terms of operations. That system needs access to the internet in order to keep functioning.

POS 204

POS Front of House Cash Management Online Ordering 204

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. each surface that comes into contact with food, and any supplies or equipment that’s used through the day. Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

APRIL 5, 2022

For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share. The result was a 25% percent spike in sales in just two months. Ghost Kitchen to emerge as the New Normal in the Post-Pandemic Era?

Online Ordering 191

Online Ordering Point of Sale Website Management Inventory 191

Modern Restaurant Management

DECEMBER 28, 2023

AI is now playing a role in many significant areas ranging from enhancing supply chain management to streamlining customer interactions, ultimately ensuring seamless functioning within restaurants. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

Embrace the Suck

MAY 14, 2023

This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. The facade may still gleam, but cracks start to show in the form of inconsistent service, dwindling patron numbers, and souring workplace culture.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

APRIL 3, 2024

With modern threats proving to be more persistent, severe, and impactful, franchisors and franchisees must work together to protect the brand’s reputation and maintain customer trust. Cyber risks have been around for a long time, but that doesn’t mean they’re static. Attacks are growing more sophisticated and more expensive.

Email Marketing 192

Email Marketing Franchise Franchising Point of Sale 192

Modern Restaurant Management

MARCH 3, 2022

.” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. Finally, low-power IoT solutions require fewer access points, making deployment easier. IoT to the Rescue.

Food 208

Food Food Safety Customer Service Customer Experience 208

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. However, the barista career journey in the specialty coffee industry is rightly a major discussion point. Brett Bolwell is the CEO at Barista Equip , a coffee equipment distributor in the US.

Education 187

Education Point of Sale Training Website Management 187

Modern Restaurant Management

MARCH 30, 2022

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Improving customer service. Cost savings.

Front of House 178

Front of House Social Media Email Marketing Point of Sale 178

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. What are AI and ML? Let’s Start With the Why.

Front of House 206

Front of House Mobile Ordering Loyalty Program Back of House 206

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data. Another way to slice and dice data is to comb through food costs.

Front of House 190

Front of House Point of Sale POS Cash Management 190

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. In turn, more engaged employees can help deliver a better customer experience , too. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 120

Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

JANUARY 4, 2022

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

Point of Sale 212

Point of Sale Customer Service Email Marketing Website Management 212

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Strengthen Customer Retention. Set the Bar. Stay Connected.

Mobile Ordering 185

Mobile Ordering Front of House Back of House Consumer Goods 185

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly.

License 78

License Certification Kitchen Safety Food Safety 78