Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Food safety.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 14, 2023

Restaurants must adopt tech solutions to boost safety, quality, accuracy, transparency, consistency, and compliance – all factors that contribute to brand excellence. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests.

Food Safety 190

Food Safety Kitchen Safety Loyalty Program Employee Relations 190

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 209

Compost Sustainability Online Ordering Kitchen Safety 209

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Here’s the list so far, and it’s updated every month.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Modern Restaurant Management

SEPTEMBER 8, 2020

Now, for restaurant employees and guests alike, nothing matters more than the safety of their experience inside the restaurant. Social distancing can only go so far—there are still many shared devices that guests and staff have to touch, including point-of-sale devices, payment PIN pads, kiosks and kitchen monitors.

Dine-in 196

Dine-in Kitchen Safety Operations Point of Sale 196

Ken Burgin

AUGUST 6, 2022

Key staff resignations, equipment breakdowns, people issues, a kitchen fire or industry disputes – one way or another your turn will come. Equipment problems – maintenance, capacity problems, fire, refrigeration failure and computer crashes seem to be part of a day’s work. We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Transact

SEPTEMBER 30, 2022

As convenience stores ramp up their fresh food programs, the foodservice industry asks a new question: Are c-stores the new quick-service restaurant? Originally known for “cokes and smokes,” some of the biggest names in convenience have integrated delis, grab ‘n go food and even full kitchens in locations across the U.S.,

Kitchen Safety 78

Kitchen Safety Food Safety Back of House Retail 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

JUNE 6, 2022

Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. Employees began participating in new tasks, learning more about safety protocols. The Demand for Transparency.

Audits 190

Audits Kitchen Safety Back of House Point of Sale 190

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. Transforming customer service. Software technology has revolutionized the restaurant industry, particularly in customer service.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

DECEMBER 30, 2021

Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. We at Bbot predict that, without a stronger change towards how we think about service and employment, this dry spell will become the norm. Reviewing the market landscape is a great way to get ahead of the competition.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Lavu

DECEMBER 6, 2019

POS stands for point of sale. In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. With an integrated POS system, you can keep track of inventory after each sale and keep an eye on every part of your inventory.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

JUNE 18, 2020

Diners’ main concerns about visiting restaurants again include cleanliness and safety. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. On the Road to Recovery. Traffic to restaurants in other markets, including the U.S., Return to on-premise.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 207

Kitchen Safety Food Safety Cash Management Food Supply 207

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Click here to view the application and instructions. US Foods Holding Corp.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

The Restaurant Times

FEBRUARY 19, 2022

In 2020, 50% of limited-service restaurants became distressed businesses due to changes in consumer behaviour brought about by the COVID-19 pandemic. low customer inflow. Cannot Retain Customers. Customers are everything in the restaurant business. There are multiple ways of retaining your customers.

Kitchen Safety 52

Kitchen Safety Food Safety Social Media Customer Service 52

Restaurant365

APRIL 8, 2021

As a prominent example, virtual kitchens existed before the pandemic, but the last year has skyrocketed the growth of this new kind of establishment. As restaurants adapt to how customer dining preferences have changed, ghost kitchens are now more popular and quite often more profitable. What is a virtual kitchen?

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

The Restaurant Times

APRIL 7, 2022

Buying equipment . Before fundraising, keep the following points in mind: Make a plan for your restaurant business. Think about the concept of your restaurant and the services you want to offer as per your target customers. A safety and security license by Civil Defense. Buying insurance. Investment. Partnership.

Fine Dining 52

Fine Dining Dine-in License Point of Sale 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. With drive-thru equipped buildouts as low as 1,200 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Times

OCTOBER 28, 2021

In the post-pandemic times, restaurants and eateries are reopening which means more customer footfall and higher occupancy. The restaurant industry has evolved dramatically in the last decade, owing to new technologies and changing customer tastes. Customers also want to be able to order delivery and takeaway.

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Best safety practices for delivery. - Customers ordering through online ordering platforms like Uber Eats, Just Eat, Deliveroo, etc. already pay upfront and online. .

Delivery 91

Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

The Restaurant Times

APRIL 27, 2022

The growth of the food service sector can be directly attributed to the cosmopolitan culture and the wealth of the people in the UAE. It is one of the most thriving businesses for newcomers in the industry, especially when experimenting with a new kitchen format like a cloud kitchen. . What Is A Cloud Kitchen?

License 52

License Kitchen Safety Customer Service Mobile Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

The Restaurant Times

MAY 12, 2020

Cloud Kitchens, also known as dark kitchens, ghost kitchens, virtual restaurants, and delivery-only restaurants, run entirely on the strength of their back-of-house operations. As the kitchen infrastructure is the backbone of every cloud kitchen restaurant, it should be well managed and organized.

Operations 72

Operations Kitchen Safety Food Safety Inventory 72