Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Focus POS

SEPTEMBER 10, 2020

Thanks to the pandemic sweeping the globe, and an increased focus on customer safety, online ordering is now a staple. Beyond keeping customers safe from the spread of pathogens by reducing face-to-face interactions, online ordering increases customer satisfaction by delivering on the conveniences customers now expect.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. Change management needs to be a top priority. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures. That same data can be used to guide marketing.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

The Restaurant Times

NOVEMBER 23, 2020

Given the present scenario, businesses that want to sustain, flourish, and earn good profit must have a strong order taking mechanism that enables customers to place orders at convenience. Robust order-taking software can help in improving the customer’s experience while also enhancing the speed and efficiency of service.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Modern Restaurant Management

FEBRUARY 25, 2021

“Restaurants are embracing new channels for customers to interact with their business, effectively meeting them wherever they are. Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.”

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Happy customers share their experience with a service, brand, or product with people they know. An effective word-of-mouth marketing strategy is based on the three Es: engage, equip, and empower.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

The Restaurant Times

MARCH 29, 2021

In this article, we have shared some techniques that restaurants in the UAE can utilize to attract new customers, widen the customer base, and maintain steady cash flow. Mentioned below are time-tested sales-building ideas that will attract more customers and increase revenues for your restaurants in the UAE. .

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Bingage

FEBRUARY 1, 2021

Let us start with the introduction part, Bingage is an AI-enabled marketing suite for restaurants helps to retain customer and run ROI based Personalised Campaigns. It’s tough for restaurateurs to manage every aspect of the business such as employees, service, marketing, finance and much more. Best Customer Retention Tool.

Marketing 52

Marketing Loyalty Program Demo Website Management 52

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Business owners have many POS systems from which to choose.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

The Restaurant Times

JUNE 1, 2022

The location should have good visibility to attract customers from off the street. Purchase Equipment. Once you are done with the location, you can start designing the interiors and procuring the necessary equipment. Once you are done with the location, you can start designing the interiors and procuring the necessary equipment.

License 52

License Insurance Employee Relations Website Management 52

Restaurant365

DECEMBER 17, 2019

However, the biggest factor in controlling food costs is improving your inventory management. An accurate inventory management system can not only help you track your restaurant food costs, but also highlight areas of food waste or inefficiencies that you can adjust for lower overall food costs. Rent and Building Fees. Fixed Assets.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Deliverect

DECEMBER 27, 2020

In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. However, in May of 2020, U.S. eCommerce sales jumped by 92.7 in April and May.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Apicbase

AUGUST 5, 2022

It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer). It’s essential that your restaurant mission statement is crystal clear and instantly recognizable to the type of customers you want to attract. Ask them about their experiences with customers. It doesn’t.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Paytronix Systems, Inc.,

2021 179

2021 Loyalty Program Retail Online Ordering 179

The Restaurant Times

JANUARY 13, 2022

Many bakers are exploring ways to eliminate this wastage through customer awareness and operational modifications. If you want to start a counter-only service, the bakery can be set up in a remote location, while a bakery with a storefront needs to be in a prime location with adequate customer footfall. Source: Pinterest.

Waste 52

Waste Kitchen Safety Equipment Social Media 52

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Planning 4th of July Specials for Your Restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. With drive-thru equipped buildouts as low as 1,200 sq. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

BNG Point of Sale

OCTOBER 13, 2021

A POS system for convenience stores is an invaluable asset and one of the most important business management tools for convenience store managers. Customer display pole or LCD customer display screen. A POS speeds customer checkout at the cash register. Or, rather than purchase, lease equipment.

POS 52

POS Cash Management Point of Sale Equipment 52

The Restaurant Times

OCTOBER 27, 2021

If you’re a restaurateur and looking to open a new bar, you must first aim to provide your customers with the experience that they are looking for. Secondly, you need to think about maximizing your profits in a way that you do not compromise the quality of the products and services that your bar offers. Retain Your Customers.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

BNG Point of Sale

SEPTEMBER 8, 2021

A simple cash register is a cash management machine that handles everything related to sales, changes, and money, for financial transactions. POS stands for point of sale, and it is a sale software suite that manages money, inventory, and business transactions. Manage your inventory . Collect and store customer data .

POS 52

POS Cash Management Point of Sale Loyalty Program 52

Deliverect

DECEMBER 27, 2020

In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. However, in May of 2020, U.S. eCommerce sales jumped by 92.7 in April and May.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 128

2019 Compost Mobile Ordering Point of Sale 128

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. Your net profit is the amount leftover from the gross profit after you deduct operating expenses like payroll, rent, utility bills, ingredients, and equipment leasing costs.

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 88

Loyalty Program 2021 Mobile Ordering Customer Experience 88

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. At the end of the shift, the manager would then inspect the contents of the food box.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

The Food Corridor

MARCH 27, 2023

The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 78

Loyalty Program 2021 Mobile Ordering Customer Experience 78

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. At the end of the shift, the manager would then inspect the contents of the food box.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211