Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

Pricing 196

Pricing Food Supply Seasonal Menu Menu 196

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. These programs and APIs enable you to track your beer and liquor inventory , units, suppliers, and prices on your device.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Sling

NOVEMBER 3, 2022

One of the keys to running a successful business is choosing the right retail price strategy. If you set your price too low, you may have a hard time turning a profit. If you set your price too high, you might lose market share. Retail pricing defined. What goes into choosing the right retail price strategy?

Retail 78

Retail Pricing Point of Sale Customer Service 78

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This research will dictate your hours of operation and pricing plans! We're all here for it! Table of Contents. Coffee Shop Concepts.

License 459

License Hiring Equipment Point of Sale 459

Black Box Intelligence

OCTOBER 25, 2021

The deciding factor to whether or not someone chooses to eat with you or the competition can often come down to the quality of your restaurant’s customer service. We’re in a consumer choice-driven world, where convenience, customization and attentive service are expected.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

AUGUST 31, 2023

It's important to have a restaurant public relations (PR) strategy in place. An increase in sales. So, basically, you’re harping on your USP—which your customers love—to make your event a success. Your customers won’t just participate. Here are some ways: Ask your marketing and sales team.

Social Media 154

Social Media Email Marketing Influencer Events 154

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. Here are some of their insights.

2023 123

2023 2024 Insurance Employee Relations 123

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Only after reviewing this data can managers make informed decisions regarding employee overtime. The solution?

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. Employee health.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Culinary Cues

NOVEMBER 16, 2019

It would be if customers were not fickle, if vendors were always dependable, if raw materials were always consistent, if competent staff was easy to find and retain, if your equipment never broke down, if the weather always cooperated, and if the economy would stay consistently strong. Simple right? What are they thinking?

Training 259

Training Employee Relations Customer Service Customer Experience 259

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence. Restaurant same-store sales growth was +5.3%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Finally, look for suppliers who are upfront about prices.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Finally, look for suppliers who are upfront about prices.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Black Box Intelligence

JUNE 14, 2023

Top 3 SOTI Takeaways The Slowdown in Sales, Traffic & Average Guest Check Growth April marked the industry’s weakest sales growth since July, making it the second-worst month in over two years. Similarly, The Wall Street Journal reported in April that economists put the probability of a recession at 61%.

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. The data also points to a broken customer arrival experience. The State of What Feeds Us.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Although revenue went up (thanks to higher prices), profits went down due to high food costs and debt.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

BNG Point of Sale

OCTOBER 13, 2021

How Does a Point of Sale System Benefit Retail Employees? Benefits of a POS System for Retail Employees. Employee-management tools are integrated into modern cloud-based point-of-sale software. Management can even monitor sales made by each employee with POS software.

Retail 52

Retail POS Point of Sale Employee Relations 52

Restaurant365

DECEMBER 16, 2021

Sales reports. Your sales reports are a foundational piece of your operational reporting strategy. The details in your sales reports can help you track performance across multiple store locations, or in one location over time. Daily Sales Summary. Food-related operational reports. Food-related operational reports.

Operations 78

Operations Point of Sale Employee Relations Waste 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. million U.S. User Switch.

Retail 78

Retail Employee Relations Hotels 2022 78

SpotOn

MARCH 25, 2024

" That's because determining the cost of opening a restaurant ranks at the top of "most challenging" There are so many variables when it comes to restaurant startup costs that it's impossible to put a single price on it. ." Then, ask them, "How much does it cost to open a restaurant business?"

License 52

License Insurance Point of Sale Equipment 52

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. This guide will help you get the information you need to make an informed decision as you choose the right iPad point-of-sale system for your business.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. Typical Restaurant Overhead Costs and Expenses .

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

The Restaurant Times

MARCH 6, 2023

As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. Read along!

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Aaron Allen & Associates

OCTOBER 4, 2022

Restaurant labor costs are usually the largest cost foodservice establishments have in their P&L, averaging around 30% of sales. per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 In the U.S., In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 Arkansas: $11.00/hour California: $13.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Foodable

MARCH 29, 2022

Instacart still could be overvalued relative to DASH, however, as its revenue growth, last year was less than a third of DoorDash’s, 21% versus 69%, while its price-to-sales ratio is more than 50% higher at 13x compared to DASH’s 7.5x. Will this move continue to help the stock price ? on Spreaker. Foodable Labs Sentiment: 78.64

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

Cheetah

DECEMBER 2, 2021

When your staff are confident that the agreed policies are being followed, they are able to focus on better servicing your customers. Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing. 7Shifts focuses on everything related to restaurant shift management.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

When your staff are confident that the agreed policies are being followed, they are able to focus on better servicing your customers. Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing. 7Shifts focuses on everything related to restaurant shift management.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52