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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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Self-Ordering Kiosks: One Solution to the Current Labor Shortage

Modern Restaurant Management

With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Customers revel in the privacy and freedom afforded by these devices and tend to select more items.

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2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. Employees today also have greater access to choices for banking and EWA.

2023 120
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Upping the Ante: This Week in Restaurant Staffing

Modern Restaurant Management

They are looking to hire 10,000 new employees over the next three months. It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. Applebees is also hoping the lure of free food will be a draw for potential employees.

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How to Set Up and Run a Ghost Kitchen for Your Restaurant Business

Restaurant365

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. Once the customer places the order, the kitchen staff is notified, and food preparation begins. Size of U.S. market for online food delivery.

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Human Resource Planning: Definition, Objectives, And Steps

Sling

Human resource planning (or HRP for short) is the ongoing process of systematically planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. As we mentioned earlier, human resource planning is about matching the right employees with the right jobs in your business. Recruitment.