7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195

Open for Business

OCTOBER 4, 2022

People fall into two categories when it comes to reservations: Love ‘em or hate ‘em. Guests on team reservations tend to be planners, the people who aren’t willing to wait for a table or roll the dice on where they’ll have dinner. Team no-reservations, on the other hand, prize spontaneity. Reservations bring order to this chaos.

Reservations 78

Reservations Book Waste Online Ordering 78

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. This system uses geo-location services along with vehicle information customers provide at sign-up.

Serving 199

Serving White Paper Food Recycling 199

Modern Restaurant Management

APRIL 9, 2024

Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience. Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis. A promising 71.6

Customer Experience 186

Customer Experience Customer Service Technology Inventory 186

Restaurant Clicks

NOVEMBER 25, 2021

The chef customizes selections for your party for a luxurious experience. Prime & Provisions seeks to recreate the classic steakhouse vibe by serving traditional steaks never made from hormonally-treated beef. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Other QSR brands, including Taco Bell, McDonald’s, and Wendy’s, are all experimenting with digital-first or digital-only restaurants as well. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MAY 24, 2024

How can you keep customers returning to your restaurant when so many choices exist? This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. It increases the restaurant sales and builds a loyal customer base.

Loyalty Program 132

Loyalty Program Point of Sale Email Marketing Customer Experience 132

Culinary Cues

APRIL 22, 2024

Or maybe, as is being done in NFL football stadiums now, restaurants should simply charge a lease fee for the right to make a reservation. How can a chef set the stage for a dining experience if restaurants continue to look at everything as an extra charge. Hardly worth the $8-$12 that restaurants charge.

Consumer Goods 284

Consumer Goods Pricing Customer Experience Hospitality 284

Culinary Cues

AUGUST 21, 2023

It was interesting, somewhat absurd, but life changing for those in the profession and for the way people viewed the restaurant experience. The entire experience was elevated and so were prices. People traveled cross country to experience these chef extravaganzas. Some partnered to this end, while others struggled or closed.

Back of House 390

Back of House Food Supply Government Dine-in 390

Social Hospitality

AUGUST 11, 2023

Here are some SEO practices for restaurants to boost their digital presence and attract customers. Implementing local SEO strategies can lead to more reservations. If your restaurant appears at the top of the search engine rankings, people are more likely to see it and book a reservation with you. By localizing it.

SEO 195

SEO Social Media Reservations Online Ordering 195

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. This should include all tables available for seating customers.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Modern Restaurant Management

OCTOBER 10, 2023

Running a restaurant isn't just about serving great meals. It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

Loyalty Program 186

Loyalty Program Franchise Franchising Social Media 186

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Collect” websites that you admire to serve as inspiration for your restaurant website design makeover by bookmarking links when you come across them. Add photos and videos to show customers what they can expect.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

2024 198

2024 Food Supply Kitchen Safety Influencer 198

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. With the restaurant industry facing an ongoing labor shortage , it’s more crucial than ever to offer your staff the best experience possible, which includes optimizing their payments experience.

Technology 120

Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Reservation processing. The use of technology is needed to serve diners better, give them peace of mind, and let them enjoy their meals.

Technology 193

Technology Operations Food Safety Kitchen Safety 193

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. They can also do much more. Examples: SevenRooms Resy 5.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Modern Restaurant Management

APRIL 25, 2024

The pent-up demand for al fresco experiences is palpable, and smart operators are taking strategic steps to make the most of this lucrative opportunity. According to data from Tock, nearly a third of restaurants in Tock’s network have the space needed to serve guests outdoors, with 33 percent having an existing space.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

SpotOn

MARCH 11, 2024

Walk into any great restaurant or bar and you’ll encounter a hospitality team that not only serves tasty food and libations but also provides top-notch service. Unfortunately, some of the big businesses that “serve” restaurants don’t always seem to feel the same. The secret ingredient?

Point of Sale 98

Point of Sale Customer Experience Customer Service Bar 98

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. The kitchen is slow tonight”.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu.

Social Media 212

Social Media Email Marketing Mobile Ordering Kitchen Safety 212

Tableo

JUNE 21, 2023

Training staff members at serving drinks with finesse is crucial to differentiate yourself from competitors and to improve the overall dining experience for patrons. This post will examine the most effective practices for teaching your team to serve drinks like a pro. So let’s cheers and get started!

Training 40

Training Serving Customer Service Customer Experience 40

Culinary Cues

APRIL 26, 2020

It matters not whether you are selling a Wagyu beef tenderloin or a fried chicken sandwich – what is essential is that your product is so good, so well prepared, so special that customers look at it, smell it, and take that first bite followed by a pause of surprise and a response that begins with “WOW”! Convenience is the name of the game.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Customer feedback offers insights into customers satisfaction, needs, and preferences.

Bar 186

Bar Tip Distribution Customer Experience Customer Service 186

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Serving smaller portion sizes. Simplified Menus. Delivery Options.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It helps to cut the customer’s path to your contact information, offers, reservations, and more. Here are a few examples.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

APRIL 15, 2021

On this episode of The Main Course , host Barbara Castiglia learns how data can help restaurant operators build better relationships with their customers from Joel Montaniel CEO of SevenRooms. The idea for SevenRooms came when he noticed that if you didn’t attend a restaurant enough, they wouldn’t know anything about the customer.

Customer Service 177

Customer Service Customer Experience Seating Reservations 177

Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. You can eliminate the need to shake kegs, minimize players on “injured reserve” and ditch the “guesstimating” while allowing your team to focus on higher-value activities. Check your kegs now!

Bar 186

Bar FOH Coaching Brewery 186