7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. Price: Contact them for a custom quote Mailchimp If you're new to email marketing, Mailchimp is your best choice.

2024 221

2024 Marketing Email Marketing SEO 221

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” A bulky or slow legacy system will prevent your business from creating a positive customer experience, so keep up with the business world as it changes. Personalized experience Enhanced outreach.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. Customers can input their own orders at the table and then pay on the same device.

Ordering 178

Ordering Technology Mobile Ordering Online Ordering 178

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. Prioritize Digital Experiences. For some customers, digital touchpoints may be the only ones they have with your brand.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

Modern Restaurant Management

AUGUST 9, 2022

Restaurants have been making a comeback while a global pandemic still clutches owners, staff, and customers. Recent industry studies have reported that 63 percent of restaurant consumers prefer to order delivery directly from restaurants, mostly due to the excessive customer fees associated with third party ordering apps.

Loyalty Program 188

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 188

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Focus POS

DECEMBER 22, 2021

Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience.

Management 146

Management Management Loyalty Program Online Ordering 146

Apicbase

MAY 30, 2024

Each saved second counts towards a satisfied customer and, more importantly, your bottom-line profit. It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you increase profit margins. It is your secret weapon for excellence.

POS 52

POS Inventory Cash Management Point of Sale 52

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. Local search is powerful, with 93 percent of consumers using online searches to find a local business.

SEO 186

SEO Social Media Website Management Online Ordering 186

Next Restaurants

JUNE 30, 2020

carminesnyc reposted customer content on their Instagram Stories to highlight their charitable efforts during the pandemic. Don’t just post drool-worthy food photos of your takeout menu items (still do though!), This shows your restaurant’s personality and reminds customers that we’re all in this together.

Social Media 160

Social Media Email Marketing Online Ordering Food Safety 160

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering Excellence. ” Supporting Local.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. People want printed menus. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Review the range of menu styles and pricing – small, medium, large still works for pricing and range.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

ChowNow

NOVEMBER 4, 2020

The COVID-19 pandemic has been a devastating experience for the restaurant industry, which has lost an estimated $200 billion within the first seven months of the crisis. Our partners looked to us not only to help with online ordering, but also to comfort them and be there to listen to them during this time. It was ridiculous.

Online Ordering 78

Online Ordering Mobile Ordering Social Media Seasonal Menu 78

Restaurant Engine

NOVEMBER 25, 2020

It’s always a good idea to refine your menu for your patrons. Yet, people want food, and they want the convenience of ordering out. This is a perfect chance for your restaurant to really refine your menu to provide your customers just what they want. Let’s look at simple menu ideas for restaurants to add today.

Menu 116

Menu Online Ordering Mobile Ordering Seasonal Menu 116

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. You can use these to provide the best overall customer service experience and increase your bottom line from the previous year. Trend: A Nod to Sustainability According to one study , your customers care about sustainability.

2024 52

2024 Food Compost Front of House 52

Apicbase

NOVEMBER 16, 2023

Heavenly Desserts’ digital-first approach has significantly boosted operational efficiency and enhanced customer experiences, propelling them to become the UK’s fastest-growing dessert restaurant franchise. Adopting online ordering systems and a new mobile app. Outcomes Automation minimised human error.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Heavenly Desserts’ digital-first approach has significantly boosted operational efficiency and enhanced customer experiences, propelling them to become the UK’s fastest-growing dessert restaurant franchise. Adopting online ordering systems and a new mobile app. Outcomes Automation minimised human error.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Why should geography determine what restaurants you can order from? What a bold future.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. You also want to make sure your kitchen is large enough to handle any size of catering order. And do you have space to put orders before they are delivered or picked up? Many of your larger catering orders will expect you to deliver the food. Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 161

2020 Mobile Ordering Point of Sale Fast Casual 161

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Restaurant Clicks

NOVEMBER 11, 2021

Order Online. Order Online. For dinner, the menu expands, and offerings include Spring Lake trout with horseradish cream and celery root puree, as well as a braised pork belly served with maple-poached pears. Order Online. Order Online. Black Sheep Cafe. provoblacksheep). Pizzeria 712.

Online Ordering 106

Online Ordering Café Food Order Mobile Ordering 106

ChowNow

SEPTEMBER 5, 2019

Seventy-nine percent of consumers agree that technology improves their restaurant experience , and more than a third say that the availability of technology would make them choose one restaurant over another. There are numerous ways to get your restaurant menu online and in front of customers. Why do online menus matter?

Menu 60

Menu Online Ordering Seasonal Menu Mobile Ordering 60

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Engaging Customers During COVID-19. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52