Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. A simple facial expression can elevate the customer experience.

2022 188

2022 Hospitality Loyalty Program Point of Sale 188

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration. Source: www.food-management.com. Source: Future Food.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc.

Management 52

Management Management FOH BOH 52

The Restaurant Times

MARCH 13, 2023

While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

NOVEMBER 4, 2021

An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design .

Design 98

Design Kitchen Safety Back of House Food Safety 98

The Restaurant Times

FEBRUARY 18, 2022

Enforcing best safety, hygiene, and sanitation practices in the kitchen. Coordinating with kitchen staff and assisting them . Incorporating feedback from the customer, restaurant staff and managers to make improvements. Maintain kitchen logs for food safety program compliance. Test Culinary Skills.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 60

Management Management Front of House Back of House 60

EATER

MARCH 15, 2024

On the second day, I recruited a friend to help me fill the casings; drawn in by the novelty of the process, he was more than happy to lend a hand to crank the stuffer. Until this year, she relied on her intuition while preparing sausages — in her family, she says on TikTok, “food safety has always been more of a vibe check than a science.”

2011 106

2011 Kitchen Safety Food Safety Social Media 106

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Bringing dishware from the kitchen to the bar. These people are competent and proactive.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. The robotic kitchen runs on batteries instead of a diesel generator. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Izettle

SEPTEMBER 17, 2018

Luckily, there are a few simple things you can do to step up your recruiting game. Research found that 82% of hospitality employers said it was harder than at any time in the past to recruit suitable staff, with a staggering 93% of respondents saying they found it very difficult. Create a talented pool of people.

Hiring 49

Hiring Recruiting Café Training 49

Izettle

SEPTEMBER 17, 2018

Luckily, there are a few simple things you can do to step up your recruiting game. Research found that 82% of hospitality employers said it was harder than at any time in the past to recruit suitable staff, with a staggering 93% of respondents saying they found it very difficult. Create a talented pool of people.

Hiring 45

Hiring Recruiting Café Training 45

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Black Box Intelligence

OCTOBER 25, 2021

The deciding factor to whether or not someone chooses to eat with you or the competition can often come down to the quality of your restaurant’s customer service. We’re in a consumer choice-driven world, where convenience, customization and attentive service are expected. How we Collect and Measure Key Customer Service Metrics.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

MBB Hospitality

APRIL 25, 2018

The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. When dealing with customers and other staff, your communication skills of course have to be on pointe. Hospitality Experience. Strong Communication Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Aaron Allen & Associates

SEPTEMBER 8, 2020

Examples of this are McDonald’s acquisition of Dynamic Yield to improve in-store customer experience and the Sweetgreen acquisition of Galley giving it a delivery arm. This means a big talent pool with industry experience in an economy that considers working in restaurants to be a profession with dignity. Sell-Side Advisory.

Point of Sale 52

Point of Sale Restaurant Law Franchise Franchising 52

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Portion control in the kitchen saves on inventory, which helps keep the restaurant profitable.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 171

Hospitality Food Consumer Goods Point of Sale 171

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. metro area. .

Franchise 154

Franchise Franchising Food Safety Kitchen Safety 154

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 188

2022 Food Supply Mobile Ordering Customer Experience 188

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 196

2021 Kitchen Safety Food Safety Mobile Ordering 196

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. The result is that managers experience some pretty common challenges like compliance issues and high staff turnover. Sound familiar? What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 171

Food Tip Distribution Guest Recovery Food Safety 171

Sling

APRIL 23, 2024

finding people with the right skills and experience and hiring them onto your team). a month or longer) to recruit , interview , hire , and onboard the right people to fill openings within your business. In a restaurant environment: Staffing is the process of hiring chefs, kitchen help, wait staff , food runner s, etc.

Management 78

Management Management Hiring Customer Experience 78

Modern Restaurant Management

AUGUST 11, 2021

“As a new member of the Inspire family of brands, Dunkin’s strong experience in non-traditional development complements Inspire’s vision for non-traditional growth across the portfolio, bringing valuable expertise to our best-in-class shared Development team.” ” Pieology in Idaho.

Franchise 179

Franchise Franchising Fast Casual Sports 179

Modern Restaurant Management

DECEMBER 31, 2020

Offering both convenience and the safety of an in-room workout, hotels will offer rooms with integrated wall mounted home gyms like Mirror and Tonal for a way to work-out without going to the gym. Leveraging technology will create positive customer experiences. MH: Workforce optimization is more important than ever.

2021 201

2021 Hotels Airlines Guest Recovery 201

Modern Restaurant Management

SEPTEMBER 15, 2020

“We’re both humbled and lucky to support our amazing customers during this critical time. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Lunchbox Partners with Ordermark.

Fast Casual 148

Fast Casual Casual Menu Mobile Ordering 148

The Restaurant Times

JANUARY 27, 2022

With the latest wave of COVID-19 spreading rapidly, restaurant owners are considering how best to implement safety measures while controlling costs. Kitchen Display System (KDS) . Because the restaurant kitchen can be a stressful environment, printed tickets may not be the ideal solution for your establishment.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Modern Restaurant Management

MARCH 16, 2020

Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. “There are still a lot of unknowns to fully determine the impact of the coronavirus on the supply chain,” NRF Vice President for Supply Chain and Customs Policy Jonathan Gold said. Top Trends Impacting QSRs.

Mobile Ordering 112

Mobile Ordering Online Ordering Point of Sale POS 112

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. Knowing this was for a good cause made the experience even sweeter. ru Sushi Kitchen at Legacy Hall in September 2019 to much success. .

Back of House 121

Back of House Hotels Leadership Design 121

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. “You watch it and you walk away from it and it feels honest and real. .”

Allergens 131

Allergens Kitchen Safety Guest Recovery Customer Service 131

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. Streamer] Can you ensure a consistent, high-quality experience for diners across all locations, both on and off-premise?

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 6, 2020

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. CPK Heads North.

Franchise 139

Franchise Franchising Fast Casual Customer Experience 139

Embrace the Suck

JUNE 13, 2022

And so, the fact that so many people with World Kitchen and some of these other organizations have pivoted into the work of feeding people who are really in trouble. We don't have to go into them about bad customer service, tampering with a product and things like that. Donald Burns: Yeah.

Retail 221

Retail Social Media Events Take-out 221

EATER

MAY 16, 2024

We would see employees on the right track, getting experience, starting to get to the next level, meaning a management promotion, and then child care would fall through,” says Marcus. Doing the math, it’s much cheaper than continuously hiring and training new people for serving and kitchen positions,” says Benca.

Employee Relations 112

Employee Relations Government Hospitality Take-out 112