Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. self-service contactless option for customers.

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Take-out Innovation Food Safety Kitchen Safety 52

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. The truth is ghost kitchens are alive and well. Interestingly, in the article, “ghost kitchens” is enclosed in quotation marks, meaning that the term was new at the time. Market data, however, tells a different story.

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Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Staying nimble given the fluid environment.

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Front of House Back of House Online Ordering Kitchen Safety 204

7 Shifts

OCTOBER 15, 2020

A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. Fortunately, though limited indoor seating is possible now and luckily for us, we have a pretty sizable floor, so we can comfortably distance customers. This change is now going to happen instantaneously.”

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2020 Restaurant Law Fine Dining Outdoor 285

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Contactless-dining is expected to trend as a result.

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Kitchen Safety Food Safety Front of House Back of House 139

Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. One customer praises the ability to track the costs of inventory items and recipes, saying it allows a restaurant chain to give more specific feedback to managers rather than just “food cost is too high.”

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Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. POS Performance Data. On the Road to Recovery.

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2020 Guest Recovery Kitchen Safety Online Ordering 154

Modern Restaurant Management

APRIL 15, 2020

Not only does this contribute to a more productive environment, but it also lets you deliver delightful customer experiences. These tools help connect commercial kitchens to cloud kitchens so that the tools can analyze how much food is wasted every day. Material Handling. Quality Control. Employee and Supplier Onboarding.

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Technology Food Supply Kitchen Safety Waste 192

The Restaurant Times

FEBRUARY 19, 2022

low customer inflow. While running a restaurant business sounds ambitious, it’s important to plan your restaurant’s to generate traction, get customers and build your name in the hospitality industry. Cloud-based POS software helps manage restaurant inventory effortlessly and control food costs. . Cannot Retain Customers.

Kitchen Safety 52

Kitchen Safety Food Safety Social Media Customer Service 52

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Enforcing best safety, hygiene, and sanitation practices in the kitchen. Coordinating with kitchen staff and assisting them . Keep track of new trends in the industry.

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Hiring Operations Kitchen Safety Food Safety 52

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Absolutely not.

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Ordering Loyalty Program Social Media Mobile Ordering 40

Squirrel Systems

MAY 31, 2021

Customers want to be able to order food regardless of location and with little delay. We’ve seen customers succeed using a variety of approaches. Ideally, this is automated so that changes in your restaurant PoS are reflected online without any intervention. More complex scenarios are handled with omnichannel PoS integration.

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Online Ordering Ordering Mobile Ordering Webinar 52

Open for Business

MAY 19, 2023

Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience. Digital kitchen display systems could make paper tickets obsolete. Inventory management software updates stock levels based on POS data on what guests order.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. We look forward to being a part of White Castle’s next 100 years.”

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Mobile Ordering Certification Loyalty Program Kitchen Safety 131

Kounta

JANUARY 9, 2020

This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time.

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Hospitality Cash Management Influencer POS 98

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. Which restaurant innovation can help drive growth or reduce labor costs?

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Technology Online Ordering Point of Sale Kitchen Safety 52

The Restaurant Times

OCTOBER 24, 2021

Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality. Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Restaurant Times

SEPTEMBER 8, 2021

Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. Restaurants and hotels can benefit from these robots in many ways, including simplification of operations, consistency in food, reduced costs and food wastage, and an enhanced customer experience.

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Technology Back of House Kitchen Safety Customer Experience 52

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

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2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 166

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

MARCH 25, 2020

This program started on Tuesday, March 17 out of the catering kitchen of Lee's restaurant, 610 Magnolia, and was able to serve over 400 individuals in the restaurant industry who had recently become unemployed. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies.

Online Ordering 91

Online Ordering Insurance Mobile Ordering Website Management 91

MBB Hospitality

APRIL 25, 2019

Strive for innovation in your marketing strategy, by not relying on tried and tested techniques. Trust me, you’ll see an influx of new customers lining up to try something new in your restaurant. A fresh take on your visuals may attract additional customers. This strategy doesn’t have to break the bank, though.

2019 40

2019 Social Media Point of Sale Restaurant Law 40

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Added sanitizing stations.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

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Franchise Franchising Food Safety Kitchen Safety 139

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Portion control in the kitchen saves on inventory, which helps keep the restaurant profitable.

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Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. The result is that managers experience some pretty common challenges like compliance issues and high staff turnover. Sound familiar? What is Restaurant Management?

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Management Management 2019 Employee Relations 284

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. “With 92% of restaurant traffic now off-premise, this funding gives us the opportunity to provide more restaurants with innovative ways to reach more consumers. .

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Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

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2021 Kitchen Safety Food Safety Mobile Ordering 181

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. A post shared by BRATO Brewhouse + Kitchen (@bratobk) on Mar 16, 2020 at 10:53am PDT. Dressing / sauce containers.

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Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

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Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." . "As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year.

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Mobile Ordering Restaurant Law Seating Customer Service 161

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. But with so many kitchen management systems vying for your attention, you need to narrow down the options. The kitchen management software is the GPS-system ensuring swift and accurate calculations So, make sure the system you choose has a badass module to handle those recipes.

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Management Management Point of Sale Kitchen Safety 52