Modern Restaurant Management

OCTOBER 12, 2022

Exclusivity can offer as much or more traction as a traditional coupon or discount, with far less impact to a brand’s P&L. Exclusivity can offer as much or more traction as a traditional coupon or discount, with far less impact to a brand’s P&L. Exclusivity can apply to more than just menu items.

Loyalty Program 471

Loyalty Program Merchandise Mobile Ordering Coupons 471

Modern Restaurant Management

OCTOBER 2, 2024

Analyzing and acting on consumer data allows brands to provide personalized coupons, offer promotions during lower foot traffic times and build a data-driven loyalty strategy even after the promotions are done. For example, brands can add value and take extra wallet share by providing a special offer or discount for an additional visit.

Loyalty Program 449

Loyalty Program Mobile Ordering Coupons Customer Experience 449

Modern Restaurant Management

MAY 5, 2021

The Appeal of Coupons and Discounts. Vericast offered for proprietary survey findings related to consumer sentiment around the use of coupons and discounts. Additionally, 9 in 10 plan to use a coupon or discount in the next six months for grocery (70 percent), restaurants/dining (64 percent) and beauty/grooming (37 percent).

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JUNE 17, 2020

When the data sits with a marketplace, they could then start sending a restaurant’s customers coupons to different restaurants…the competition. In that scenario, restaurant A’s customer data essentially then helps power their direct competitor. Data is everything.

Delivery 490

Delivery Pricing Front of House Online Ordering 490

7 Shifts

NOVEMBER 15, 2024

What would you do if a customer tried to use an expired coupon or special offer? How do you handle special dietary requests or food allergies? What would you do if a customer tried to use an expired coupon or special offer? Tell us about a time you dealt with a difficult customer. How did you resolve it?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

MARCH 5, 2020

To help you capitalize on the day, Coupon Chief put together an infographic with fun promotional ideas restaurants can use to attract customers on St. On March 17 this year, millions of Americans will flock to restaurants across the country to celebrate St. Patty’s Day with their friends. Patrick’s Day. Patrick’s Day.

Coupons 500

Coupons Specials Delivery Bar 500

Modern Restaurant Management

JANUARY 6, 2023

Offered exclusively through the sweetgreen app and website through January 18, Green January empowers users to implement more feel-good routines in the new year, by inviting them to try sweetgreen’s menu items to unlock special rewards. Special Offers (no coupons necessary). Craving Discounts. The Big Game. $4

2023 369

2023 Menu Mobile Ordering Coupons 369

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Another possible marketing technique is to create a special pre-fixed menu that appeals to both adults and children. Prompt Future Visits. Rotating Pre-Fixed Menu.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

MAY 17, 2023

Implement a Loyalty Program Offering rewards like free food or a special perk for signing onto a loyalty program can motivate customers to try out a new restaurant and create a positive first experience. Loyalty rewards don’t have to include discounts and coupons anymore.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

Modern Restaurant Management

DECEMBER 1, 2020

No one wants to fill out a 10-minute application when they’re out for a relaxing dinner or frantically search for a coupon or member loyalty card when they’re running errands. Common barriers to customer loyalty program acquisition are associated join fees, data privacy concerns, and convoluted sign-up processes.

Loyalty Program 519

Loyalty Program Customer Experience Point of Sale Employee Relations 519

Indoor Media

SEPTEMBER 30, 2020

” Direct mail is an effective way for your auto shop coupons to be delivered to potential customers who may not see your digital presence. To succeed in the direct mail space, you need to find a reliable service that will deliver your auto shop coupons to customer mailboxes. Exposure – Will your coupon be seen?

Coupons 148

Coupons Advertising Email Marketing Customer Service 148

Modern Restaurant Management

NOVEMBER 3, 2020

Examples include identifying and marketing popular items such as iconic cocktails or signature entrees via special instant offers; or even offering personalized, on-the-spot coupons or gift certificates for individual items guests have just consumed or for a packaged experience (“Wine Wednesdays”).

Front of House 547

Front of House Certification Back of House Menu 547

Modern Restaurant Management

APRIL 13, 2021

Some examples of offers and features you should consider include: Easy-to-claim coupons your user can claim by coming into your store. An special item or offer that's only available at a certain time of day (ex: happy hour). Simple tap-to-call function to enable them to make reservations.

Advertising 492

Advertising Mobile Ordering Website Management Customer Service 492

Modern Restaurant Management

FEBRUARY 14, 2022

Celebration emails allow you to send your customers discounts or promotions on special days such as their birthdays or specific holidays. For example, if it’s the customer’s birthday you can send a coupon for a free meal. Celebrations. To achieve this you can promote a subscription on your social media pages and website.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

Modern Restaurant Management

MARCH 27, 2024

Reward Loyal Guests with Special Offers Incentives and loyalty programs are becoming increasingly popular, especially amongst the millennial crowd. Punch cards, coupons, point systems, and even exclusive products can keep customers coming back. Seventy five percent of consumers say they favor companies that offer rewards.

Customer Service 474

Customer Service Loyalty Program Customer Experience Employee Relations 474

Modern Restaurant Management

APRIL 22, 2024

When leveraging ATO and accounts with stolen payment methods, fraudsters can either sell the entire account or use the stolen payment methods to sell goods at a “discounted” price to unsuspecting consumers, particularly those that frequent groups focused on couponing, frugal living, etc. more likely to be targeted.

Food 508

Food Loyalty Program Consumer Goods Customer Experience 508

Modern Restaurant Management

OCTOBER 24, 2023

Overcoming these barriers can help restaurants secure more wallet share for deliveries, but restaurants must actively educate customers on the benefits of ordering directly with their business and sweeten the deal with special offers exclusive only for first-party orders.

Ordering 493

Ordering Online Ordering Loyalty Program Customer Experience 493

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary. Have a special for kids.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

JULY 16, 2024

Examples include wishing members a happy anniversary with a buy-one-get one (BOGO) deal, welcoming members back from vacation with a coupon for their favorite pick-me-up beverage, or thanking members who reach annual spend tiers by donating in their name to a local cause.

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

OCTOBER 23, 2020

Listening is particularly important when customers are expressing concerns or have special requests. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. Can they comp a customer’s meal, offer a coupon or gift certificate, free dessert?

Communication 447

Communication Training Dietary Restrictions Customer Service 447

7 Shifts

AUGUST 18, 2024

You can use Facebook and Instagram to post updates about new products, showcase events you're hosting, or give coupons for people to try out new items on the menu. People love coupons because they allow them to try something they might not have otherwise tried. Then start the cycle over again with the first type of coupon.

Bar 370

Bar License Email Marketing Customer Service 370

Indoor Media

MARCH 11, 2021

Today, whether you’re running a print ad or advertising through an online platform — you’re going to want to design the best dry cleaning coupons possible. Coupons are one of the easiest promotions to keep track of because customers must turn them in to take advantage of your special. Why Use Coupons?

Coupons 148

Coupons Design Advertising Loyalty Program 148

7 Shifts

DECEMBER 8, 2020

If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. For your kitchen team, this could be a signature burger or sandwich special. A combination gift!

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

JUNE 27, 2022

If you offer an exclusive coupon for accessing the menu digitally, customers will forget about the paper menus even quicker. Plus, it’s much easier to keep your menu fresh and exciting when you can update your daily specials on the fly. They Save Your Staff Time. So how do you set up your code?

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Harbor Touch

MARCH 18, 2025

If shrimp sits unused, swap it for wings or a seasonal special. Weve seen a diner lose regulars after a sold-out weekend special. Trim staff there and push a special to lure diners. Kick off marketing for busy seasons early with discounts to draw crowdsthink a midweek special when traffic dips. Notice a slow Tuesday?

Management 148

Management Management Seasonal Menu Cash Management 148

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

JUNE 17, 2024

But at the same time, 46 percent of Gen Z diners said they value deals and specials as a deciding factor in whether they choose to dine somewhere, which was a greater percentage than other generations. ” Gen Z consumers want to dine out a lot, but don’t want to pay too much each time they do it.

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

Modern Restaurant Management

DECEMBER 13, 2019

I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business. You know that, so it’s no surprise that many emails touting the latest specials or coupons automatically go into the spam folder.

Email Marketing 364

Email Marketing Marketing Consumer Goods 2015 364

Social Hospitality: Restaurants

MAY 18, 2020

Create Special Offers for Customers. Making special offers is one of the classic hospitality training tips that works for any type of business. Making special offers is one of the classic hospitality training tips that works for any type of business. Offer time-sensitive deals and coupons. Organize Local Seasonal Events.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. ” Almost every restaurant chain in the industry has employed launches, special events, and LTOs at one point or another.

Loyalty Program 449

Loyalty Program Point of Sale Customer Experience Email Marketing 449

7 Shifts

DECEMBER 11, 2019

Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. Unfortunately, franchisees' concerns were not heard, which caused owners to reject these coupons.

Franchising 435

Franchising Franchise Email Marketing Communication 435

SpotOn

NOVEMBER 21, 2024

Your offerings can range from seasonal starters and holiday drinks to multiple courses and specials. Some people stay home for the holidays, while others look for special experiences. The holidays are the perfect time to send a special discount or promotion to spread holiday spirit. Photo by Juliette F on Unsplash.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

The Rail

AUGUST 28, 2024

Organizing special events, such as an open house or a grand opening , will help attract both existing and new customers. Promotions and Special Offers for a Grand Opening Organizing promotions and special offers to celebrate the opening of a new location is a must.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

Indoor Media

JULY 1, 2020

With the right car wash coupons, you can set yourself apart from that “other” car wash down the street. There are ways to get your coupon in the hands of those dirty car-owners in your community. But first, let’s take a look at some examples of coupons that can attract customers to YOUR car wash. Great Offer.

Coupons 113

Coupons Advertising Customer Service Pricing 113

Indoor Media

JANUARY 16, 2019

Which is why just about every restaurant either considers offering or actually runs special discounts through coupon advertising. Did you notice we said coupon advertising ? Whether you think of it this way or not, a coupon is actually an ad for your restaurant with an incentive attached. That’s right. Learn more.

Coupons 78

Coupons Advertising Email Marketing Seating 78

Indoor Media

AUGUST 1, 2017

Despite the fact that you operate a restaurant in a hyperconnected, digitally driven society, recent research shows that deals and special offers still drive more than one-third of the conversation on where to eat out. more…) The post The Biggest Misconceptions About Coupon Advertising appeared first on IndoorMedia.

Coupons 78

Coupons Advertising Social Media Influencer 78