Rocket Fuel

NOVEMBER 19, 2024

Nationwide economic shifts following the pandemic have made it necessary for restaurant owners and operators to find new ways to increase profits, add efficiency, lower costs and stay competitive. Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking.

Operations

Harbor Touch

MARCH 18, 2025

Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Operational Efficiency 3. Streamline Operations with Technology Paper tickets and manual counts slow you down. Weve seen tech transform operations for the better across all kinds of eateries.

Management

Restaurant Business

JULY 29, 2025

In exchange, they get a coupon for a free farmstand combo meal,” said Slater. To promote the boxes, Farmer Boys sets up an actual farmstand in some restaurants. “We We encourage customers to bring in a can or package of food, which we then donate to a food bank.

Menu

SpotOn

NOVEMBER 21, 2024

Thoughtful scheduling helps balance employee satisfaction and operational efficiency during this season filled with holiday spirit. During this season, 77% of consumers say they use coupons/deals at restaurants. Collect emails at every touchpoint, including reservations, loyalty sign-ups, digital receipts, and online orders.

Loyalty Program

Lavu

JULY 25, 2025

One of the most overlooked tools in your operation is your point of sale (POS) system. A good POS is the key to a running a smooth operation. The Basics: How to Optimize POS System Setup for Better Operations The right POS system provides a powerful platform to boost sales and streamline operations.

POS

ChowNow

JULY 18, 2025

Restaurant customer acquisition cost boils down to two things: How much you’re spending to market your restaurant How many new customers you’re actually getting from those marketing costs Most restaurant operators are solid on the first part. If yes, add it in when calculating your CAC.

Email Marketing

Lavu

JUNE 26, 2025

Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025.

2025

Lavu

MAY 30, 2025

Use screen content to promote upcoming events, new menu items, coupons, and more. A restaurant can operate just as smoothly with fewer servers, cutting overhead costs and reducing staffing needs and issues. This contactless restaurant ordering system enhances convenience, reduces wait times, and improves operational efficiency.

Ordering

Lavu

AUGUST 1, 2025

When he or she is ready to close out, a promotional code or coupon is applied towards the open check. By using features like employee pin access, real-time reporting, and data audit trails, Lavu helps secure operations, catch anomalies, and reduce exposure to internal and external fraud.

POS

Modern Restaurant Management

MARCH 4, 2025

Identifying Challenges and Uncovering Opportunities SpotOn unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. Independent operators feel the squeeze the most. percent of the total redeemed coupon value that month.

Delivery

Modern Restaurant Management

NOVEMBER 1, 2024

It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.

Point of Sale

Restaurant Business

AUGUST 5, 2025

The new program will allow Denny’s to target offers to individual loyalty members, rather than provide the same coupon or offer to everyone. Executives cited Keke’s operations, speed, the addition of alcohol and growing off-premise sales for the improvement. Members help make our journalism possible.

Loyalty Program

Restaurant Engine

MAY 14, 2025

For example, once they spend $200, they get a coupon for 20% off an appetizer. Whether you operate a cozy neighborhood caf or a multi-location dining brand, investing in a loyalty program is one of the smartest moves you can make to ensure long-term growth. At $500, they get a free appetizer. You arent just rewarding spending.

Loyalty Program

Indoor Media

SEPTEMBER 3, 2024

But we are independents who can be swayed, with nearly 60% saying a coupon or discount will influence their decision. Increasing the GDP- Growing Demand for Pizza As a restaurant owner or operator, this election gives you a specific mandate: to be the peacekeepers we need, even if we don’t deserve it.

Coupons

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. This allows restaurant operators to know, for instance, what’s selling faster than hot cakes or which dishes are performing poorly. Time to Get Your Head in the Cloud.

Customer Experience

Modern Restaurant Management

SEPTEMBER 24, 2020

Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to the re-configuration efforts. You can even engage customers by incentivizing them with coupons and other deals if they post about their takeout. Simplify Their Lives.

Coupons

Modern Restaurant Management

MAY 5, 2021

Which is not to be sniffed at considering the beverage program is one of the most profitable aspects of any restaurant’s operation”, said Alexandra Martin, Operator & Analytics Director for North America. As any casual dining operator will confirm, beverage alcohol is extremely important to maximising visit spend.

2021

Modern Restaurant Management

OCTOBER 2, 2024

Operators know it’s becoming a crucial part of staying competitive to price-conscious customers as inflation and other macroeconomic factors influence spending habits. For example, operators can analyze popular menu items, high and low foot traffic dayparts and other patterns to help guide decision making.

Loyalty Program

Modern Restaurant Management

APRIL 20, 2021

Over the past few years, big data has changed the way the food industry operates. Businesses using big data can expect to see an average profit increase of eight to 10 percent — a testament to why restaurant owners and operators have embraced big data to help understand customer wants and expectations to keep them loyal.

Customer Experience

Modern Restaurant Management

SEPTEMBER 15, 2020

Tactics like social media advertising, direct mail, couponing and streaming are more important than ever for staying top-of-mind and communicating that operations have dramatically changed to protect guests and workers. Restaurants must boost awareness of their brand and its new health and safety standards in their local communities.

Technology

Modern Restaurant Management

AUGUST 7, 2024

" For cost-effective marketing, Chirone advises operators to leverage social media channels such as Yelp and local Google ads, utilize email and seek out local partnerships. "You You can track metrics like average ticket value and how many new customers you gained from a new coupon campaign, etc.

Marketing

Modern Restaurant Management

MAY 26, 2020

As states begin lifting stay-at-home orders, some regions have resumed in-person restaurant dining operations. Timely deals, promotions and offers will be a key for driving traffic as Path to Purchase Institute research found 83 percent of guests actively look for some kind of coupon or incentive to lighten their financial load.

Social Media

Modern Restaurant Management

APRIL 5, 2021

Zak, a Professor of Neuroeconomics at Claremont Graduate University, found that oxytocin, or the “love hormone” directly related to happiness, can spike by 38 percent when people get a coupon. Coupons can make your business more welcoming, accessible, or convenient. Not Keeping it Simple Enough.

Marketing

Modern Restaurant Management

JUNE 17, 2024

” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience. "The takeaway for operators is that having off-premise ordering is essential if they want to attract a Gen Z audience.

Operations

Modern Restaurant Management

NOVEMBER 3, 2020

Beyond the proven existential economic threat of COVID-19, restaurant owners and operators are facing uphill-battle challenges to their defining characteristic, accessibility. You can use operational data and analytics to track those individual assets. Think about it. Capitalize on Accessibility for Marketing.

Front of House

Modern Restaurant Management

APRIL 1, 2024

So, how can restaurant operators effectively tap into this lucrative segment? In a past survey of traffic drivers and promotions , RMS found that family households were more likely to dine out if they could redeem a coupon or if a restaurant was running a promotion, and Millennials love to access exclusive deals available only on apps.

Catering

Modern Restaurant Management

JUNE 17, 2020

When the data sits with a marketplace, they could then start sending a restaurant’s customers coupons to different restaurants…the competition. However, bringing delivery fully in-house is an extreme measure – it is difficult to manage and has many liability and operational issues to consider. Data is everything.

Delivery

Modern Restaurant Management

JULY 21, 2020

Marketing and communications has never been more important, but it has shifted: It’s no longer just about marketing your establishment, but also communicating how your business is changing operations to help protect customers and employees. In this way, restaurants can have the same high-quality look and feel on their disposable menus.

Marketing

Modern Restaurant Management

FEBRUARY 22, 2022

Not every employee wants a bottle of wine or a coupon but rather some time off or even just shout outs for accomplishments. Some examples include the boss’ parking spot, coupons, wine or company merchandise. Even small prizes can go a long way in making your employees feel seen and wanted.

Cash Management

Modern Restaurant Management

APRIL 21, 2020

In that case, after reading an ad to receive a 15-percent off coupon and texting “SAVE” to a five-digit code, the plaintiff received three text messages. The texts (1) welcomed the user to Kohl’s Mobile Sales Alerts; (2) provided the 15 percent off coupon and (3) almost a month later, provided another coupon.

Loyalty Program

Modern Restaurant Management

MAY 25, 2022

Operating a successful restaurant is no easy task, and the fruits of your labor are dependent on a variety of factors. Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. But what happens when you hit your local ceiling?

Email Marketing

Modern Restaurant Management

NOVEMBER 19, 2020

Promo Codes and Coupons – Offering unique promo codes to new and returning customers or for special events like birthdays and anniversaries can be a great opportunity to get customers excited about their next order.

Online Ordering

Modern Restaurant Management

JANUARY 24, 2024

Customers who install a business’s app and opt-in for push notifications feel part of an exclusive club, able to enjoy benefits — like coupons and rewards — not available to anyone not in the club. QR codes can also direct customers to download your restaurant’s app.

Loyalty Program

Modern Restaurant Management

APRIL 22, 2024

When leveraging ATO and accounts with stolen payment methods, fraudsters can either sell the entire account or use the stolen payment methods to sell goods at a “discounted” price to unsuspecting consumers, particularly those that frequent groups focused on couponing, frugal living, etc.

Food

Modern Restaurant Management

DECEMBER 1, 2020

In many areas, normal restaurant operations are at a standstill and business owners must appeal to their loyal customer bases with fast, easy service. No one wants to fill out a 10-minute application when they’re out for a relaxing dinner or frantically search for a coupon or member loyalty card when they’re running errands.

Loyalty Program

Modern Restaurant Management

MARCH 27, 2024

While there are many variations of service types, operators should outline basic customer service strategies that should be met to create a pleasant customer experience for every patron who enters their establishment. Punch cards, coupons, point systems, and even exclusive products can keep customers coming back.

Customer Service

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has challenged the relationship between restaurant operator and guest. While promotions and free benefits are a major draw for customers, loyalty programs go way beyond a 10-percent off coupon on your birthday. One step further, what do loyalty programs provide for customers – outside of the obvious perks?

Loyalty Program