Modern Restaurant Management

NOVEMBER 19, 2020

By creating a social media presence, restaurant owners can utilize tools that these platforms offer such as localized advertising using demographic filters or using cookies and remarketing techniques to find repeating customers. Investing in technology can be a key driver of success during these challenging times.

Online Ordering 539

Online Ordering Social Media Coupons Advertising 539

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. This will keep your establishment top of mind for guests that may be avoiding dining inside a restaurant right now but will be craving (no pun intended) to do so in the future.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

APRIL 10, 2020

More than ever, brands, especially QSR and Fast Casual restaurants brands, are taking advantage of the vast and varied platforms available for consumer engagement; most notably social media. In creating this social media persona, Burger King, and other brands, establish a voice. How can restaurant brands get personal?

Customer Experience 433

Customer Experience Mobile Ordering Social Media Online Ordering 433

Modern Restaurant Management

AUGUST 19, 2022

Unlike coupons or discount mailers, the proven offers are gift certificates to treat customers who are weary from unpacking boxes and painting rooms. Leverage social media. Social media is a great tool to increase engagement. Social media is a great tool to increase engagement. by the end of 2022.

Franchising 492

Franchising Franchise Social Media Loyalty Program 492

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. Overall, you have people who fear leaving their homes and won’t be quick to flock to crowded indoor dining spaces where they dine without masks on.

Marketing 442

Marketing Franchise Franchising Social Media 442

ChowNow

SEPTEMBER 16, 2020

In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Marketing your restaurant is critical for reaching new customers, promoting takeout and delivery sales, and now, in certain parts of the country, in welcoming patrons back for dine-in.

Social Media 370

Social Media Online Ordering Mobile Ordering Download 370

Modern Restaurant Management

JANUARY 12, 2022

While promotions and free benefits are a major draw for customers, loyalty programs go way beyond a 10-percent off coupon on your birthday. Loyalty programs grant organizations with the opportunity to not only retain their existing customers but turn those customers into brand fanatics. Expanding delivery methods.

Loyalty Program 544

Loyalty Program Customer Experience Social Media Online Ordering 544

Modern Restaurant Management

JANUARY 6, 2022

As you review your technology solutions for 2022, ensure your POS systems can handle gift cards among your other payment methods to ensure a smooth, enjoyable purchase experience, whether your customer orders online, dines inside the restaurant, picks up at the door, or pays from their cars. Offer Your Restaurant Gift Cards Digitally.

2022 493

2022 Online Ordering Loyalty Program Customer Experience 493

Social Hospitality: Restaurants

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. Offer time-sensitive deals and coupons. They have beautiful websites , blogs , and a well-planned social media presence. Follow Social Media Trends. From 2009 to 2017, gross bookings in U.S.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

ChowNow

FEBRUARY 12, 2021

In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. In the age of COVID-19, when dine-in and foot traffic are limited, being online is vital to maintaining your engagement with customers and boosting your restaurant’s success.

Email Marketing 370

Email Marketing Online Ordering Social Media Customer Service 370

7 Shifts

DECEMBER 8, 2020

Engage Your Team With Contests Grow your social following There is no underestimating the value of a solid email list or troop of social media followers for your restaurant’s bottom line. According to a study by Quantum Workplace , highly engaged 20 percent higher sales and are 21 percent more profitable.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. COVID-19 updates - Tell customers what you’re doing to keep them safe whether they dine in with you or get takeout. How to build your restaurant’s website. How to optimize your website with feedback.

Design 397

Design Online Ordering Social Media Website Management 397

Restaurant Engine

DECEMBER 14, 2022

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. 1: Social Media is Valuable. 2: Social Media Drives Traffic.

Social Media 116

Social Media Email Marketing Coupons Customer Service 116

Modern Restaurant Management

APRIL 15, 2020

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. Same-store sales for restaurants dropped by 28.3 percent in March. Same-store traffic fell by 29.2 percent during March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

ChowNow

NOVEMBER 11, 2020

Encourage direct orders using your social media channels. In fact, diners often pay up to 42 percent more when using restaurant delivery apps than when ordering for takeout or dine-in, according to The NPD Group. And because they are popular among diners, they’re not easy to walk away from. Tip: Get your diners to order better.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

The Rail

AUGUST 28, 2024

Publications on the establishment's website, social networks, emails, and SMS notifications should contain detailed information about the date of the move, the new address, and any changes in the operation of the establishment. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

Loyalty Program 219

Loyalty Program Social Media Customer Service Coupons 219

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” The law changed on April 1.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Social Hospitality: Restaurants

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. Offer time-sensitive deals and coupons. They have beautiful websites , blogs , and a well-planned social media presence. Don’t forget about TikTok and other new social networks.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

APRIL 2, 2020

Funds will be available to restaurant employees who can demonstrate that they: Worked on a part- or full-time basis in the restaurant industry for at least 90 days during the past year. Had a primary source of income in the restaurant industry for the last year. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Harbor Touch

MARCH 18, 2025

Social medias a goldmine for cheap reach. Pair it with a coupon code to track results. One pro we know tested a cook with a plate this order challenge under a timer. It revealed more than any resume could. Training locks in that potential. Dont rush new hires into action. Keep spirits up with regular check-ins.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

SpotOn

NOVEMBER 21, 2024

Your restaurant can tap into additional revenue by offering a private dining room for personal gatherings, corporate holiday events, private parties, wine tasting, and special menus. Use email and social media to promote gift cards and drive holiday sales. Offer promotions like BOGO deals or discounts to encourage purchases.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

7 Shifts

AUGUST 2, 2024

That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. The accounting process will seem less daunting once you understand what you need to do, know, and watch out for.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Lavu

APRIL 15, 2020

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Restaurant365

MARCH 3, 2022

The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Fine dining – 41%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists. Quickservice – 23%.

Travel 146

Travel Social Media Fast Casual Fine Dining 146

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. For fine dining, around 30 percent. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. But what should be measured, and how? Table of Contents: Cost of Goods Sold. Health care.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Indoor Media

AUGUST 29, 2017

Give consumers a coupon, and they are more likely to use it at your restaurant; with any luck, they will be impressed by your food and service and return. Register tape advertising has become an effective way of delivering restaurant coupon ads via receipts given to customers at grocery stores. You only need to get them in the door….

Coupons 78

Coupons Advertising Consumer Goods Customer Service 78

ChowNow

JULY 3, 2024

Share Info on Social Media Use platforms like Instagram, Facebook and X to share the details of your grand opening. Connect With Local Media Working with local newspapers, magazines and radio stations can be helpful when it comes to spreading the word about your grand opening. The more the merrier!

Email Marketing 195

Email Marketing Social Media Customer Service Training 195

Restaurant Engine

JULY 9, 2025

They may choose to dine out when they don’t want to cook, but they may also not want to dine in. Here are some of the places you need to include it: Social media (Instagram, Facebook, TikTok, Twitter, etc.) – For example, add it to your Instagram bio and do regular reels and posts about it.

Loyalty Program 52

Loyalty Program Marketing Email Marketing Online Ordering 52

Indoor Media

DECEMBER 14, 2020

The warm weather meant a great boom for many restaurants and businesses, and outdoor dining helped a semblance of normalcy return to their sales. Additionally, news channels will post to their websites or social media when they need to interview sources for stories. Why not take advantage of the free media coverage?

Small Business 144

Small Business Social Media Coupons Advertising 144

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Or maybe it's unique to your area—like being the only fine dining spot in town.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Engine

SEPTEMBER 13, 2023

Social media is a place to be seen and build reputations, relationships, and engagement. With more than half of people today saying social media can influence their restaurant choice , it’s never been more important to build a presence on social media. Restaurant Web Design, Made Easy.

Social Media 59

Social Media Loyalty Program Email Marketing Website Management 59