Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. All hands on deck?

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. With the continued uncertainty of the current macroeconomic climate, brands must find ways to reduce marketing spend while driving more value from their customer base.

Loyalty Program 188

Loyalty Program Merchandise Mobile Ordering Fast Casual 188

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. There are generally two approaches.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Bingage

APRIL 20, 2022

On one side where competition is increasing day by day, owners are always looking for ways to boost sales and attract more customers. They want customers to come back again and again and spend their money. Offer personalised Customer Service. At Bingage , We believe in the power of personalised customer service.

Loyalty Program 97

Loyalty Program Coupons Social Media Customer Service 97

Indoor Media

JULY 18, 2020

Are you missing a major opportunity to turn one-time customers into repeat customers? Messaging can promote special offers, deliver helpful tips, or even just list your menu of services. Does it seem sort of funny to spend advertising dollars on people who are already customers? The lesson learned?

Advertising 161

Advertising Coupons Customer Service Customer Experience 161

Modern Restaurant Management

SEPTEMBER 3, 2021

The majority of marketers use location-based advertising to personalize their customer experience and create hyper-engaged audiences. Brands can collect data about their customers’ buying habits and demographics, for example. 74 percent of marketers see an improved return on investment and 70 percent see an increased lift.

Advertising 198

Advertising Marketing Coupons Customer Service 198

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. However, discounting is rarely an effective strategy for developing regular customers, and can even end up hurting your business. DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

2024 196

2024 Loyalty Program Food Order 2030 196

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Providing excellent service and a friendly atmosphere will earn you regulars – and those sought after five-star customer reviews. So how do we develop vital customer service?

Communication 178

Communication Training Dietary Restrictions Customer Service 178

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Plan your staffing ????? Mel Bensky, @tastethesix.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. Quick Links What is a brand loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. They Save Your Staff Time.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Indoor Media

SEPTEMBER 9, 2020

Are you rewarding your current customers? Keeping current customers is so much easier, and cheaper, than finding new ones. While there are many ways to encourage customer loyalty, we’re going to discuss a simple, yet significant tactic – putting offers on the back of your auto repair receipts. Increase Customer Lifetime Value.

Coupons 78

Coupons Loyalty Program Customer Service Advertising 78

Gourmet Marketing

JULY 7, 2020

There’s more you can do to improve the quality of your guests’ hotel experience. The goal is to provide your guests with an exceptional experience that they will remember and lead them to book with you again. From customer service to accommodations, there is a multitude of ways to make their stay memorable.

Customer Experience 55

Customer Experience Hotels Coupons Customer Service 55

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

NOVEMBER 15, 2023

Conversely, speed of service was identified as a key factor by 32 percent of households with children but only 21 percent of households without. One surprising finding from the report was that, even with the popularity of online shopping and digital experiences, ordering in-person to carry out ranked as the top choice across all generations.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

The Rail

NOVEMBER 11, 2022

Offering a special or a drink on the menu that benefits a particular charity is another excellent way to share the love. Shining a light on local charities will help you gain loyal customers and help you get more positive reviews. Try swapping coupons or providing special deals together for customers.

Social Media 105

Social Media Events Online Ordering Consumer Goods 105

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. They are cheaper, reduce staff effort, reduce wait time for customers, eliminate long queues of customers, etc. .

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Deliverect

JANUARY 21, 2020

They’re looking for convenience, unique and personal food experiences and authenticity. With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers. 2 Reach them on social media. 2 Reach them on social media. So choose to react wisely.

Social Media 103

Social Media Online Ordering Workshop Email Marketing 103

The Restaurant Times

MARCH 17, 2023

Vying for customers, then, has to be incredibly creative to stand out. The purpose of this strategy is to attract customers to your restaurant. The problem, though, is that restaurant marketing strategies can take a lot of different shapes, and only some tactics will appeal to every customer.

Advertising 52

Advertising Email Marketing Loyalty Program Social Media 52

Lavu

MARCH 20, 2020

As food costs rise , (alongside labor, rent, and health care costs), restaurants are figuring out how to serve food that meets a high expectation within a comfortable price range for customers. His point highlights one of the biggest problems for restaurants: Customers don’t find value in the dessert.

Menu 136

Menu Point of Sale Customer Service Customer Experience 136

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Research to understand your customers.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Restaurant Engine

NOVEMBER 11, 2020

According to one email service provider , email marketing outranks popular marketing tools like social media, SEO, and PPC advertising. It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty. Open for coupon. To Conclude.

Email Marketing 96

Email Marketing Marketing Coupons Mobile Ordering 96

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Indoor Media

JULY 27, 2017

Not only does marketing help create a positive public image, but it increases your reach and targets new customers—which, in turn, increases revenues. While customers are willing to spend on dining out, the competition for the fewer times they go out is more fierce than ever. Assuming a Customer Is for Life.

Marketing 78

Marketing Coupons Advertising Customer Service 78