Remove Consumer Goods Remove Employee Relations Remove Loyalty Program
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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. At the same time, U.S.

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MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

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5 Things to Consider Before Opening a Restaurant in 2025

The Rail

Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Evaluating Consumer Trends That Are Redefining the Dining Experience Consumer expectations have changed drastically; staying ahead implies creating your concept with those developments in mind.

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12 Mobile Food Ordering Statistics in 2025 That Reveal Explosive Customer Demand

Lavu

Only 45% of QSR customers prefer to place orders through employees. 70% of consumers would rather order from a custom app than a third-party app, via Hospitality Tech. 25% of consumers spend more on off-premise orders. With a mobile app that includes a loyalty program, restaurants can retain customers with very little effort.

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28 Strategies to Cut Costs in the Restaurant Business

Lavu

It also makes attracting and keeping good workers easier by offering competitive pay and benefits. Plus, increasing profits means you can provide a better experience for your customers, which leads to good reviews and more people coming to your restaurant. Be transparent and reward employees.

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MRM Research Roundup: Cautious Optimism, Beyond the Burn, and the Taylor Swift Economy

Modern Restaurant Management

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).