Restaurant365

APRIL 20, 2022

Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Supporting local.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

7 Shifts

NOVEMBER 1, 2022

Maybe it's great food, a good happy hour, or an attractive atmosphere. Vertical short-form video has quickly become a popular way to consume content, and TikTok is likely to blame. How we consume food, how menus are engineered , and even how restaurants are designed all owe a hat tip to IG. Loyalty programs.

Seating 221

Seating Email Marketing Marketing SEO 221

Indoor Media

AUGUST 10, 2017

From strategically placing products in areas that inspire consumers to buy to harnessing the power of coupon advertising, grocery store chains take numerous approaches to influence how consumers purchase their products. Ever noticed a welcoming, wafting smell of fresh-baked goods the minute you walk into a store?

Advertising 78

Advertising Coupons Consumer Goods Loyalty Program 78

Indoor Media

SEPTEMBER 19, 2017

Plain and simple, consumers are making purchase decisions based on research they do online. Restaurants need to have a strong online presence that attracts consumers searching for their next meal. Research shows that 83% of consumers read a restaurant menu online before deciding on a restaurant. Coupon Advertising.

Advertising 78

Advertising Coupons Social Media Loyalty Program 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Sling

JULY 4, 2021

It may even generate positive press, which is always a good thing. Most local papers have a coupon section. 19) Show Off Good Publicity. Good publicity can go a long way toward making your restaurant marketing successful. Good service can make or break a restaurant these days. 23) Start A Customer Loyalty Program.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Aaron Allen & Associates

AUGUST 24, 2022

The chain decided to start a pizza marketing campaign where they post all customer reviews — good, bad, or indifferent — on their 4,630-square-foot billboard in Times Square in real-time, no edits, no hiding. Papa John’s entered the fray with an online expansion of their popular Papa Rewards program. 25 points equals a free pizza.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

BNG Point of Sale

DECEMBER 6, 2021

Example: A good menu design helps customers make faster decisions on what to order. Boosted marketing ROI: The POS system is already programmed with the ability to take advantage of marketing opportunities. Improved staff morale: The POS system will give restaurant employees more control over their workday.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Bingage

JULY 18, 2020

Their target consumer base is tech-savvy and stays energetic on social media platforms. If possible start a blog that allows you to produce good content on the relevant subject. Run offers & loyalty programs exclusively on social media. Share about the recipes, nutritious value, new cuisines, etc.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

Their target consumer base is tech-savvy and stays energetic on social media platforms. If possible start a blog that allows you to produce good content on the relevant subject. Run offers & loyalty programs exclusively on social media. Share about the recipes, nutritious value, new cuisines, etc.

Delivery 98

Delivery Marketing Social Media SEO 98

Restaurant365

JULY 8, 2021

And some chains, including Sweetgreen and Shake Shack, are adding drive-through for the first time to meet changing consumer expectations for off-premise dining. However, the promising statistics about consumer confidence levels don’t mean that the restaurant industry will look exactly the same in this new era as it did pre-pandemic.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For instance, if you use a restaurant loyalty program like TouchBistro Loyalty , you can create personalized promotions based on past diner behavior.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Indoor Media

JANUARY 18, 2021

If you’re wary of coupon advertising — don’t be. Coupon advertising is one of the easiest ways to get new customers in the door and promote brand familiarity. Whether you’re a new business in your area or just trying to excite your regulars all over again, coupons can be a great way to reach out.

Coupons 148

Coupons Advertising Point of Sale Loyalty Program 148

Modern Restaurant Management

MARCH 1, 2022

Overall, traffic continued its post-pandemic decline, but the global data solutions provider believes double-digit increases in average check will remain — and demonstrate a fundamental change in consumer behavior. In short, consumers are ordering more food, and for larger parties. On average, sales were up 8.1

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Time to Get Your Head in the Cloud.

Customer Experience 203

Customer Experience Operations Loyalty Program Front of House 203

Buzztime Business

DECEMBER 26, 2023

A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Result: Increase Repeat Millennial Business If you can impress a millennial, they’re 1.75x more likely to become a repeat customer according to the Facebook Loyalty Study mentioned earlier. Or, set a “trigger” to email a coupon on the guest’s birthday.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Indoor Media

AUGUST 17, 2017

Think that coupon advertising is obsolete in the digital age? While many assume that deal-hunters and coupon-clippers are the only ones looking for a bargain, according to a survey by Visa, 72 percent of Americans who earn more than $125,000 use coupons. Loyalty Cards. Think again. What does this mean? Online Presence.

Coupons 78

Coupons Advertising Loyalty Program Consumer Goods 78

Touch Bistro

JULY 15, 2021

A good rule of thumb is to aim for 2-3 posts per week (although it can vary depending on the channel). Coupons, discounts, and other special offers diners can only redeem when visiting your restaurant. When you send out coupons, make sure there’s a unique code on them (e.g. Loyalty Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

ChowNow

NOVEMBER 11, 2020

They’re not really thinking through to see if really it’s a good company.” – Mathieu Palombino of Motorino. . In a recent survey by ZypMedia , 53 percent of consumers said they were more likely to buy from a local business during the COVID-19 crisis. Start a restaurant loyalty program. . An added bonus?

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

SpotOn

MARCH 4, 2024

These POS systems tend to have tedious manual data entry for their items, meaning changing menu prices or managing inventory is time-consuming. With advanced POS systems, a guest may also sign up for a loyalty program during this step. Barcode scanners Barcode scanners are essential to any business utilizing loyalty programs.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. CHART, a non-profit association, is accepting donations to offset the cost of this program.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Focus POS

FEBRUARY 10, 2022

However, assembling a technology system using several different vendors is never a good idea—instead, work with a single provider to coordinate an ecosystem that does everything you need with one point of contact. Streamline Your Success. Not sure where to start? Customer Experience. Manage From Wherever, Whenever. the reporting dashboard.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

The Rail

AUGUST 4, 2022

Here are three critical reasons why every restaurant owner should invest in email marketing: Build Stronger Customer Relationships Statistics have shown that email marketing is one of the most effective ways to build a stronger relationship with your customers and gain loyalty. How can you use this to your advantage among new customers?

Email Marketing 52

Email Marketing Marketing Loyalty Program Online Ordering 52

Notch

FEBRUARY 14, 2019

You get a coupon and say, “wow, I’m going to save some cash and remember to use it later,” right? The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. Loyalty programs work. Do they work?

Specials 75

Specials Loyalty Program Seasonal Menu Point of Sale 75

Notch

FEBRUARY 14, 2019

You get a coupon and say, “wow, I’m going to save some cash and remember to use it later,” right? The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. Loyalty programs work. Do they work?

Specials 52

Specials Loyalty Program Seasonal Menu Point of Sale 52

Modern Restaurant Management

MARCH 16, 2020

tariffs on goods from China. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Of consumers surveyed, 75% reported skipping a long line is the top reason they would use Order for Pickup. ports covered by Global Port Tracker handled 1.82 That was up 5.7

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Bingage

NOVEMBER 26, 2019

Restaurants are different types, food truck, fine dining, cafes, bakery etc, but the common thing that all are striving for is, getting repeat guest and customer loyalty. Restaurant loyalty program is not a new term for the industry, people are using it before that new-edge AI-based technology. Increase Average order value.

Loyalty Program 97

Loyalty Program Food Truck Fine Dining Coupons 97

7 Shifts

MARCH 30, 2022

Neon signage has been in style for decades for good reason - it just looks cool. If your restaurant is in an area with high foot traffic and a good amount of locals, make a point to promote your list of specials on the door. Restaurant email marketing goes hand-in-hand with a loyalty program. Don't Overlook Direct Mail.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. Preference for on-demand food that is accessible anywhere the consumer prefers will continue to increase and force brands to revolutionize.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138