Modern Restaurant Management

JULY 23, 2025

Clean bathrooms communicate volumes about your overall operation. Rather than abandoning heightened cleanliness protocols developed during the pandemic, forward-thinking restaurant groups are standardizing them as operational requirements. In the age of social media, these impressions spread faster and wider than ever before.

Operations

Modern Restaurant Management

JANUARY 30, 2025

While the family-owned and operated firm has evolved from a public relations boutique into a full-service digital and design agency, their main vision has remained: helping food companies tell their stories and connect with the right audiences. However, these challenges also create opportunities for synergy.

Social Media

Modern Restaurant Management

JUNE 16, 2025

The proposal fulfills campaign promises from both sides of the political aisle, but for restaurant operators, it raises real and immediate questions. Before the law passes, restaurant operators should focus on five key areas to prepare their teams, protect their business, and adapt confidently. But it’s not without complications.

Front of House

Modern Restaurant Management

FEBRUARY 24, 2025

Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations. These platforms enable businesses to track reservations, send reminders, and handle deposits with ease, optimising the booking process and enhancing operational efficiency.

Book

Modern Restaurant Management

JULY 16, 2025

Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college. The agency has grown from a one-woman operation to a team of nine with clients across the U.S. It highlighted the critical need for strong communication and digital tools.

Marketing

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. In the coming months, AI-powered analytics will summarize feedback and trends over time to inform future operations.

Operations

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. As laws become stricter, technology evolves and social media increases public awareness and accountability, restaurant owners must adopt proactive measures to ensure responsible alcohol service.

Serving

Modern Restaurant Management

JUNE 3, 2025

For restaurant operators striving to cut through the noise and connect with today's diners, understanding the nuances of modern marketing and PR is crucial. What are common mistakes you see restaurant operators making in their marketing efforts and how can they rebound? It's essential for survival and growth.

Marketing

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

Operations

Modern Restaurant Management

MAY 27, 2025

Golden Corral's August 2023 network breach affected 183,000 current and former employees, with hackers accessing everything from Social Security numbers to health insurance details. Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans.

Insurance

Modern Restaurant Management

MARCH 3, 2025

All that said, bringing a brand to life requires a partnership with open lines of communication. Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. There’s also a bigger focus today on guest engagement and community than ever before.

Social Media

Modern Restaurant Management

MAY 30, 2025

This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. The reality is, the type of business you operate has a larger bearing here. Putting empathy first in your communications can make a real difference.

Customer Experience

Modern Restaurant Management

JANUARY 29, 2025

Enhance Transparency and Communication Consumer trust is vital, especially during periods of price instability.

Supplies

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. It ensures process consistency and simplifies operations across multiple sites.

Technology

Modern Restaurant Management

FEBRUARY 27, 2025

. “We’re thrilled to collaborate with Dylan, who is the perfect partner for us because she also combines a bunch of amazing things – she’s a talented and successful artist, basketball star, entrepreneur, activist, fashionista, and social media influencer. JA: Social media is huge for us.

Franchising

Modern Restaurant Management

MAY 22, 2025

The uniforms worn by staff, from kitchen to counter, represent your brand in every customer interaction, making apparel a strategic business decision rather than merely an operational requirement. Functional Design Elements While aesthetic considerations remain important, functional design elements directly impact operational efficiency.

Uniforms

Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. Technology continues to transform restaurant operations. The workforce also experienced a major reset.

Front of House

ChowNow

APRIL 4, 2025

Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media. Inaccurate details can lead to confusion and lost business, so make sure your restaurants name, address, phone number, hours of operation, menu, and website are up to date. Start by posting regularly.

Management

ChowNow

FEBRUARY 28, 2025

This includes hours of operation (including holiday updates), your website link, phone number, and menu. Reviews are social currency, and they do more than just build trust with potential customersthey also signal to Google that people are visiting and engaging with your restaurant. Upload high-quality photos.

2025

Modern Restaurant Management

DECEMBER 31, 2024

Check out some of the insights driven by the social response below: Gen Z says ranch is overrated, but there’s a catch. TikTok-To-Table : As soon as August arrived, so did a wave of consumer obsession for social media’s viral “Cucumber Salad” trend.

Beverage

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage. This leads to the abnormally high turnover rate most operators experience today.

Mobile Ordering

Modern Restaurant Management

JULY 2, 2025

We find artists in a variety of different ways, through recommendations, community connections, and social media. Scrolling through social and seeing who’s making waves helps too. Art and music have always been a significant part of Cheba Hut’s DNA, and our mural program lets us lean into that. But murals?

Social Media

Modern Restaurant Management

NOVEMBER 4, 2024

In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent of having the best table in a packed restaurant. Restaurants that can tap into their community with grassroots marketing build trust, awareness, and a loyal customer base.

Loyalty Program

The Rail

APRIL 10, 2025

This shift is driven by growing environmental awareness, social media scrutiny, and increased access to digital information. Restaurant operators who prioritize transparency can build trust, loyalty, and long-term success. Consumers, particularly younger generations , are more eco-conscious than ever.

Food Supply

ChowNow

JANUARY 30, 2025

It communicates your purposewhy your restaurant exists, what makes it unique, and what emotional connection you want to build with your customers. Most operators give too much attention to the visual aspect of their restaurant. Establish your brands voice and personality to communicate with customers.

Email Marketing

The Rail

MAY 12, 2025

From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. This clarity also lets you communicate confidently with your team and customers, helping them buy into your vision for your restaurants future. Lower rent? More foot traffic?

License

The Rail

NOVEMBER 1, 2024

Cloud POS Systems for Seamless Transactions Point of sale (POS) systems are the backbone of restaurant operations. That makes it easy to continue business operations as you move. Social media platforms and digital marketing tools can help you manage this communication more effectively.

Innovation

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers.

2025

The Rail

JUNE 23, 2025

By Briana Hilton, Contributor Yelp listings indicated that about 53,800 restaurants began operations in 2023 — a figure that represents a 10% increase from 2022. Armed with a smaller, focused menu and perfected recipes, a food truck can streamline operations, minimize waste, and improve the customer experience.

Food Truck

Perfect Daily Grind

JULY 1, 2025

These figures have sparked debate across social media and news commentary, often framed as a direct result of coffee becoming more expensive to source. However, this narrative oversimplifies the complex web of operational costs that shape retail prices in the coffee sector.

Pricing

Modern Restaurant Management

JUNE 6, 2025

There are many ways you can encourage UGC from your diners, such as posing a challenge on social media to prompt guests to post reviews. For example, the open kitchen design can be modified in video with behind-the-scenes clips of kitchen operations. Don’t forget about events, either.

Marketing

The Rail

MARCH 25, 2025

Use Social Media to Announce Your Restaurant's Move Social media is one of the most effective platforms to announce the relocation of your restaurant. These messages can be shared on social media as part of your moves storytelling. This includes those who may not be active on social media.

Social Media

Perfect Daily Grind

JUNE 15, 2025

Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. Brands are forced to strike a balance between quality, value, and customer service.

Marketing

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. It improves operational efficiency. Customer data can help you improve operations and make more informed decisions about staffing and inventory.

Loyalty Program

The Rail

OCTOBER 30, 2024

Each option has pros and cons, so weighing which method aligns with your restaurant’s operational strategy and budget constraints is vital. Maintenance and Repair Costs for Delivery Vehicles Understanding when to repair or replace vehicles is essential for maintaining smooth operations.

Delivery

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. Social media login for easy access.

Delivery

ChowNow

FEBRUARY 12, 2025

Email marketing might not be as flashy as social media marketing, but for restaurants, its possibly the most effective way to stay connected with customers. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily.

Email Marketing