Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Add fields that allow for their contactless instructions, for guests who want to pop the trunk, or have orders placed in the passenger side rear seat.

Delivery 197

Delivery Loyalty Program Download Online Ordering 197

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Text messaging is not only a more efficient way to communicate with this generation, but also improve customer service.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

NOVEMBER 21, 2022

Communicate with guests. It can sync with a loyalty program. Take advantage of the software’s assignment recommendations to maximize seats. The best table management systems today know when to assign a party of 2 to a two-top instead of a 4-top and when it’s okay to seat a smaller party at a larger table.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2022

Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

DECEMBER 18, 2019

Reward lunchtime loyalty Restaurant loyalty programs are a proven sales strategy no matter the time of day, but if you focus specifically on lunchtime (offering a free lunch every 10 visits, for example) you give diners a reason to keep coming back to you for a midday meal. Bonus points for free delivery!

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. Timing and context also play a role in creating “high value” communications.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Lavu

JANUARY 31, 2020

Diners benefit from a streamlined booking process that displays available times and provides instant confirmation of bookings, coupled with the ability to communicate specific wants and needs. While your staff enjoys the perks of a transparent system, faster communication, and in some cases, behavior trends. Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

QSR Automations

DECEMBER 22, 2023

Restaurants are already offering 3D virtual tours with a choice of seating. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Rail

APRIL 11, 2024

According to research by Sopro, over 75% percent of consumers prefer to communicate with brands through email. Showcase amenities: Remind guests about unique features like a gaming systems or patio seating. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

The Restaurant Times

DECEMBER 3, 2020

Haq mentions that a significant change in the dining preferences and increasing levels of delivery and takeaway orders lead them to reduce 50% of the seating capacity. To communicate the safety standards Empire Hotel had undertaken, the brand has partnered with the famous actor and television host, Danish Sait. LOOKING AHEAD.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Cheetah

MAY 1, 2020

To encourage them, launch a frequent diner loyalty program. Some customers might even feel safer knowing their food was delivered directly to the back seat of their car without being touched by a stranger from a delivery app. Experiment with the most convenient way to communicate with couriers.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Sling

JULY 4, 2021

23) Start A Customer Loyalty Program. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand and is an essential part of making your restaurant a success in the 21st century. Not sure how to go about creating your own program? Set up a loyalty points system.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Future Food

MAY 5, 2020

Customer Communications For a very rare time, there is ‘clear air’ from a marketing communications perspective for hospitality operators to reach their customers, the ‘ next normal’ target market with messaging on their revised food, beverage and service offer. Henry Sugar wine bar and restaurant Carlton – cook your own.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Apicbase

MARCH 28, 2024

Reservation and Seating Management Software – this technology helps manage reservations, table assignments, and waitlists, making the most of the seating capacity and reducing wait times for guests. Accurate communication between the front and back of the house is the key to error-free, efficient operations.

Back of House 52

Back of House FOH BOH Front of House 52

MadMobile

AUGUST 30, 2022

It’s even worse if you have staff taking calls while at the host stand, with more guests in the restaurant waiting to be seated. The more a host delays the current guests’ seating, causes a disruption in the overall flow of the restaurant, and could have a possible effect on how the kitchen performs.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Personalized communications aren’t creepy, they’re expected. 43 percent say it makes them more loyal to the eatery.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Tab transfer and selection between systems One of the best times to upsell your patrons is when they step into the bar while waiting for a seat in your restaurant area.

POS 40

POS Bar Brewery Customer Service 40

Bingage

MAY 24, 2022

A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention, They want to be able to get the service they need without having to wait in line, or being seated and then forgotten about for long periods of time. Increasing repeat customer visits through automated Loyalty Programs.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Our success has come from communications, consistency and customer focus. Dennis Becker, CEO, Mobivity. GJ Hart, CEO of Torchy’s Tacos.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. Using a restaurant app like TouchBistro’s Customer Web App (which runs directly in a browser and doesn’t require a download) is a smart way to communicate with your customers anywhere, anytime. Through Your Loyalty Program. Are you a member of our loyalty program?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

MBB Hospitality

FEBRUARY 17, 2021

While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. The app is quite flexible and easy to use along with additional packages for loyalty programs, online reservations, and online ordering.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

Bingage

JANUARY 29, 2021

They want to be able to get the service they need without having to wait in line, or being seated and then forgotten about for long periods of time. This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. Create Brand Advocates.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Open for Business

OCTOBER 20, 2023

If you’re serving alcohol, experienced bartenders are a must, not just for mixing drinks but for ensuring responsible service and setting the mood when people order a drink before taking their seat. Customer service skills should be a key focus , as should teamwork and communication. Training is non-negotiable.

License 78

License Email Marketing Seasonal Menu Front of House 78

Touch Bistro

MAY 26, 2021

For instance, if you use a restaurant loyalty program like TouchBistro Loyalty , you can create personalized promotions based on past diner behavior. A Cone Communications Millennial CSR Study , for instance, found that 91% of Millennials would switch to a brand affiliated with a cause. Embrace the View.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

JANUARY 22, 2021

A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. ” The addition of INAA Restaurant Group marks the ninth multi-unit development agreement for Naf Naf since launching its franchising program in the second half of 2019.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

FEBRUARY 15, 2024

Employee scheduling and management software Businesses with bars use employee scheduling and management software to eliminate handwritten schedules, text threads, unreliable communication, and countless other scheduling nuisances. POS software handles payment processing, too. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Employee scheduling and management software Businesses with bars use employee scheduling and management software to eliminate handwritten schedules, text threads, unreliable communication, and countless other scheduling nuisances. POS software handles payment processing, too. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195