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Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

A “ communication silo ” is the name for what happens when groups, teams, or departments of employees within an organization isolate themselves and tend to only communicate within their group. Thus, restaurant leaders need to identify potential communication silos and implement solutions to address them.

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Four Ways to Build More Effective Restaurant Leadership

Modern Restaurant Management

Modern restaurants need strong leadership right now to guide them through these changes and challenges. And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them. 3 – Foster Better Communication.

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Serve and Sip Responsibly: Tackling Restaurant Liquor Liability Concerns

Modern Restaurant Management

As laws become stricter, technology evolves and social media increases public awareness and accountability, restaurant owners must adopt proactive measures to ensure responsible alcohol service. Investing in technology such as digital ID scanners can help identify fake or expired IDs. Forty two states in the U.S.

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Building Resilient and Less-Stress Restaurant Operations

Modern Restaurant Management

Open communication, recognition for hard work, and team-building activities can improve morale and make the job feel less overwhelming. Adopt technology : Use tech solutions to simplify operations, such as automated scheduling or inventory tracking systems. Doing so can also benefit your decision-making and leadership skills.

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A Call for Human-Centric Restaurant Leadership in an AI Future

Modern Restaurant Management

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. The scarcity of training, communication and preparation skills are diminishing the quality of service across the board and should be of concern for the industry as a whole.

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Writing a New Chapter in Crisis Communication

Modern Restaurant Management

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. COVID-19 proactive communication.

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Gen Z: The Kids Are All Right (Mostly)

Modern Restaurant Management

This is nothing new — each generation is shaped by different world events, technology, and cultural shifts. Digital-first communication (in a face-to-face industry) : Gen Z grew up in a world where nearly everything — learning, socializing, and problem-solving—happened online. Gen X called Millennials entitled.