Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 Safety concerns.

Recruiting 71

Recruiting 2021 Management Management 71

Sling

APRIL 23, 2024

finding people with the right skills and experience and hiring them onto your team). a month or longer) to recruit , interview , hire , and onboard the right people to fill openings within your business. a month or longer) to recruit , interview , hire , and onboard the right people to fill openings within your business.

Management 78

Management Management Hiring Customer Experience 78

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Drop stereotypes.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Apicbase

JUNE 20, 2022

Before we talk about franchisees’ hiring and retention process, here’s a definition and a brief introduction to the role that franchisees play in your restaurant business. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Human resources and payroll overview.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

SEPTEMBER 21, 2021

For example, sales forecasting is a powerful restaurant management tool that can pull historical sales information from a point-of-sale system to project sales for a comparable period. With sales forecast data in hand, managers can design schedules that match labor to sales, optimizing labor hour spend.

Point of Sale 60

Point of Sale Recruiting Hiring Fast Casual 60

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2023

With responsible on-demand pay, employers can give all employees more control over their financial wellness and simultaneously reduce the pressure on payroll professionals caused by increased turnover and new hires. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 120

2023 2024 Insurance Employee Relations 120

Perfect Daily Grind

JANUARY 23, 2020

When you’re looking to hire baristas, you’ll want them to stick around if they can do the job and are a good fit for your company. Here’s how to retain the baristas you hire, and keep them from leaving. Hiring For Skill Versus Fit. You might also like How to Design an Effective Barista Training Programme.

Café 148

Café Hiring Training Customer Service 148

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. What is restaurant employee turnover? Average restaurant employee turnover. Cost savings of employee retention.

Technology 88

Technology Hiring Communication Tip Distribution 88

Lavu

NOVEMBER 1, 2023

Also, teaming up with other food delivery services saves money on hiring our own drivers and setting up delivery systems. Additionally, it’s crucial to establish clear communication channels with your delivery drivers to ensure efficient and prompt deliveries. Should restaurants start their own food delivery business?

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Human resources and payroll overview.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. The variance between the two represents lost profit because of wasted inventory or mistakes, and it gives you a starting point for addressing the root causes of food cost inefficiencies. Want to know more about FOH data?

BOH 78

BOH FOH Point of Sale Back of House 78

The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. Maybe sales have dropped off and then the turnovers start to rise. Problem When sales began to die, you became desperate and started adding items to get people to come back. A recipe for success. There is no shared vision or mission. Containable.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Lavu

MARCH 30, 2020

This should be covered when new employees are hired, and regular updates should be made via staff meetings. If a restaurant doesn’t have clearly defined, measurable goals for service and sales – then it’s hard to keep everyone on the same page. Encourage Camaraderie Through Informal Social Events. Clarify Employee Individual Roles.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Black Box Intelligence

NOVEMBER 1, 2021

This may reflect an increase in hiring inexperienced or cooks being overworked. Online review sites and social media make it easy for guests to broadcast their opinions – good or bad – to anyone who’ll listen. Compared to other types of businesses, consumers are especially likely to check reviews before visiting a restaurant.

Management 96

Management Management Social Media Customer Service 96

The Rail

JULY 19, 2022

For example, operators can focus on communicating some of the ways in which any new tech being introduced will streamline and transform the work to their workforce. To achieve all these, as a restaurant owner you need to step back and honestly reassess how you approach recruiting and employment. 1 - Technology. 1 - Technology.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Must Love People.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Restaurant365

MAY 30, 2022

But there was also excitement as the NRA predicted restaurant sales this year to climb higher than ever , long-isolated colleagues had the chance to reconnect, and Nathan’s Famous kept the hot dogs coming throughout the four-day affair. . It’s All About Automation . The most interesting of which came from Israel’s Yo!

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Regarding operations, restaurants tend to utilize sales forecasts to polish their purchasing and ordering processes. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. Two-thirds of new hires signing up for DailyPay.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. If it gets the job done, why change it, right?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

OCTOBER 21, 2019

“The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo. Plant Based World Comes to the UK in 2020.

Retail 73

Retail Consumer Goods Point of Sale Innovation 73

Apicbase

APRIL 20, 2022

Instead, we embrace the dark side and look at the pain points and pitfalls. Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. However, like every business model, it has a few drawbacks you should consider. Brace yourself. Here we go. 4 Signs You Are Not Ready To Franchise.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

FEBRUARY 14, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. The brand recently launched its philanthropic arm – aptly named the Game On Foundation – to support youth sports facilities in the communities it serves.

Back of House 111

Back of House Hotels Leadership Design 111

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. This edition of MRM News Bites features tech takeovers and teamings, product introductions, the latest Fall Scoop and how much would you pay for a cup of ice? Hospitality Recovery Coalition. Unfortunately, many already have. NAB Acquires SALIDO.

Fast Casual 128

Fast Casual Casual Menu Mobile Ordering 128