Communication Guest Recovery Travel 
Modern Restaurant Management
JUNE 24, 2020
When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. 'Travel Safe' Tools. Travel Safe features are available in all 49 markets where Tripadvisor operates.
Modern Restaurant Management
MAY 19, 2020
While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Restaurants must build trust, communicate safety and clearly establish value. Restaurants must build trust, communicate safety and clearly establish value. Safety and Trust. Anticipation.
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Modern Restaurant Management
DECEMBER 31, 2024
“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.”
Modern Restaurant Management
JULY 1, 2020
Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.” Of those: Service was unorganized: 49 percent.
Modern Restaurant Management
SEPTEMBER 30, 2020
Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests.
Modern Restaurant Management
MAY 1, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
Modern Restaurant Management
MAY 5, 2021
Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.
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