Modern Restaurant Management

JANUARY 13, 2022

Encourage Staff Members to Communicate Effectively. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Be conscious of this when taking reservations. Untrained and unmotivated staff.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

7 Shifts

JUNE 16, 2022

A franchise advisory council is a group of operators selected by their shared franchisor formed in the interest of open communication and shared business growth. They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy.

Franchise 370

Franchise Franchising Communication Front of House 370

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. Communicating your mission, inspiration, and unique offering—including visuals—makes people feel more invested in the experience. Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Henry is ready to order some dinner. Contactless Technology.

Technology 203

Technology Front of House Back of House Point of Sale 203

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Kitchen operations. Dining room procedures. Staff Management.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. From front-of-house to back-of-house, QSR Automations’ ConnectSmart® Kitchen and Host have got your back.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

The Eat Restaurant

MAY 6, 2021

CRM helps restaurants collect data about their guests through different sources like online and phone reservations. Your front-of-the-house staff knows who your regulars are from the top of their head and give them a personalized experience. This is where Customer Relationship Management (CRM) can be of use.

Front of House 148

Front of House Customer Experience Seating Reservations 148

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. 34 percent of respondents saying they plan to prepare more meals at home. "It's

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. You’ve probably encountered restaurant management software. Why would I need a platform?

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. This has left restaurants struggling to find and retain staff. million, while the number of hires was 1.3 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Clover - Restaurants

APRIL 16, 2024

It can eliminate the wage gap between front of house and back of house, alleviate competition between servers, and reduce confusion for customers. While state laws vary somewhat on specifics, in general you’re required to communicate to customers what they’ll be charged for and how much it’ll be.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. 1 goal for restaurants.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

JANUARY 19, 2021

Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. For Top Round Roast Beef in San Francisco, that meant running a fried-chicken joint, burger house, and ice-cream parlor all from within their existing sandwich shop. Welcome to the age of virtual restaurants.

Front of House 212

Front of House Online Ordering Food Order Customer Experience 212

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season. Did you know that highly-engaged restaurant employees generate almost 1.5x

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs, and improve team communication.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs, and improve team communication.

Front of House 78

Front of House Back of House Online Ordering Certification 78

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

JULY 13, 2020

Some reopening plans include: Communication and (re)training : Managers are required to communicate new regulations, as well as the retraining requirements, staff need to go through in order to return to work. "COVID-19 has disrupted, and will likely continue to disrupt, business models and plans.

Food Safety 215

Food Safety Consumer Goods Customer Service Hiring 215

Modern Restaurant Management

SEPTEMBER 21, 2020

He looked for opportunities to strengthen relationships with his vendors and suppliers, for opportunities to acquire cheap real estate, for opportunities to scoop up great talent who suddenly found themselves out of work, and for opportunities to better serve his community in a time of need. Neither did mine.

Front of House 195

Front of House 2009 Reservations Website Management 195

MadMobile

JUNE 8, 2023

The sections below can help you pinpoint your customer’s wants and needs: Reservations – quickly track all your guests, with insights into previous and upcoming reservations. With the right POS system, you can manage orders and communication with customers with ease. How will you manage your menu?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Erin DeJesus, lead editor.

Outdoor 116

Outdoor Reservations Front of House Dine-in 116

Transact

NOVEMBER 26, 2019

Tapping the order on a tablet sends it straight to the kitchen, which gives the back of the house a great head start if that’s the first order of a ten-person table. . Reservation Management Software. Anyone who has seated patrons on a busy Friday night will be grateful for a proper digital reservation system. The best part?

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. You’ve probably encountered restaurant management software. Why would I need a platform?

Management 88

Management Management BOH Front of House 88

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 222

Seating Email Marketing Marketing SEO 222

Open for Business

MARCH 1, 2023

The restaurant labor shortage is still one of the industry’s biggest challenges even 3 years after the start of the pandemic. The labor market has shown signs of improvement, but most restaurant operators are still looking for restaurant staff. Quick links History of the current restaurant labor crisis What caused the restaurant worker shortage?

2023 78

2023 Insurance Front of House Hiring 78

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Learning Modules : Use ChatGPT to develop comprehensive learning modules on restaurant operations such as reservation management, handling peak hours, and providing excellent service.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

Mad Mobile

MAY 22, 2024

For example, CAKE POS combined with reservation data can even help you see on average how long it takes guests to check out. Bar owners know the importance of table turnover time, especially during peak hours. The ability to make sales and keep people moving to allow for more customers is essential to a profitable business.

POS 40

POS Bar Mobile Ordering Customer Service 40

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

Sling

JULY 31, 2023

1) Sling Sling is an all-in-one platform for staying on top of everything related to employee scheduling, time tracking, and communication. 1) Sling Sling is an all-in-one platform for staying on top of everything related to employee scheduling, time tracking, and communication. Bar software applications can be a game-changer.

2023 78

2023 Bar Management Management 78

Open for Business

NOVEMBER 21, 2022

Making the reservation. That’s just one reason to give guests the ability to book online through a reservation platform. But today, restaurant tech plays a major role in improving the guest experience. Restaurants are judged based on how they make guests feel. Quick links. What is the guest experience? How to measure guest experience.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78