QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Missing menu items are a deal breaker. Gaps in menu choices and ability to customize disappoint consumers. Gaps in menu choices and ability to customize disappoint consumers.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. ” The addition of INAA Restaurant Group marks the ninth multi-unit development agreement for Naf Naf since launching its franchising program in the second half of 2019.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. A rebrand (June).

Franchise 92

Franchise Franchising Loyalty Program Book 92

Restaurant Clicks

NOVEMBER 5, 2017

You don’t need another employee asking YOU what to do. Marketing automations – birthday email program, loyalty systems, and more. PR – Public relations and press releases. That list only relates to the digital marketing. PR – Public relations. You have enough on your plate. Creative design.

Marketing 61

Marketing Email Marketing SEO Social Media 61

Modern Restaurant Management

MAY 31, 2024

Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. This is the first time on record that demand has reached this level two summers in a row.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

Modern Restaurant Management

NOVEMBER 20, 2019

Since then, the couple has worked to streamline operations and build-out the menu, while also repositioning the brand for expansion. “The restaurant appeals to consumers from all walks of life and we just see so much potential in this concept and its menu. The menu may vary by location.

Franchise 82

Franchise Franchising Customer Experience Seasonal Menu 82

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

AUGUST 16, 2021

Restaurant labor costs are rising as the industry attempts to lure back employees who were laid off or voluntarily left the workforce during the pandemic. Food service and drinking places had 12 million employees in February 2020, but the number employed in the industry declined nearly 50 percent to 6.4 percent, compared with 3.1

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Apicbase

FEBRUARY 6, 2023

Back-of-house Cloud Kitchen Management Software Optimise your menus and kitchen procedures for delivery, while keeping costs down and quality up. #1 As a result, a KDS improves communication and order accuracy while making the order flow 100% paper-free. Tick ’n Cook is an example of a kitchen display system.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

DECEMBER 14, 2020

." The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. These offerings have been selected specifically for operators who want to pivot their seasonal outdoor dining areas to warm, winter-friendly spaces given ongoing dine-in restrictions.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

OCTOBER 29, 2020

Chowly entered into a partnership with Grubhub to bring independent restaurants a frictionless menu management and order fulfillment solution, helping restaurant owners more easily leverage Grubhub’s marketplace to drive more orders online. Chowly Teams with Grubhub. The experience features: ?

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The Awards are one of these programs.” Module 3: Communication. Module 6: Wellbeing.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). Businesses can use this data to guide their plans for hiring, reopening, customer communications and safety measure implementations. ” Optimism Is Returning.

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Restaurant Industry Consumer Perspectives. In the U.K.,

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” “Providing a sense of community is a top priority in every market we serve,” said Brandon Landry, who founded Walk-On’s in 2003. ” For every burger sold, $0.50

Back of House 111

Back of House Hotels Leadership Design 111

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 1, 2021

Seasonal Favorites. The Good Food Confidence Index found that almost 90 percent of restaurant brands expect an increase in revenues, 97 percent expect to hire employees, and 78 percent expect to increase good food purchases. “Lack of communication with HQ” is reported as the No.2 Dutch lager. Japanese beer.

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible.

Guest Recovery 134

Guest Recovery Food Safety Employee Relations Mobile Ordering 134

Modern Restaurant Management

FEBRUARY 19, 2020

Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. ” Taco John’s Launches Aggressive Franchising Initiative. Kelly Hopper.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109