Communication Employee Relations Food Safety Loyalty Program 
Modern Restaurant Management
OCTOBER 28, 2021
The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.
Modern Restaurant Management
JANUARY 8, 2024
Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.
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Modern Restaurant Management
JANUARY 3, 2024
In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,
Modern Restaurant Management
DECEMBER 28, 2020
The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Safety is paramount: Gone are the days of buffet style displays and bulk serving.
7 Shifts
MARCH 27, 2020
Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? We’ll talk about this more later on.
The Restaurant Times
AUGUST 29, 2020
Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. . Level Up Your Social Media Game.
Modern Restaurant Management
AUGUST 17, 2020
Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety.
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