Modern Restaurant Management

MAY 31, 2023

With so much potential revenue on the table, Father’s Day is a key holiday that restaurant owners and operators should pay attention to and find ways to amplify through marketing efforts. This starts by implementing innovative marketing tools to drive potential revenue.

Marketing 442

Marketing Email Marketing Online Ordering Specials 442

Modern Restaurant Management

APRIL 8, 2020

From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information. What are some low/no budget ways to market your business during Coronavirus? In challenging times, the more communication, the better. and how they can best reach you.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. Historically, restaurants have been slow to adopt innovative technology. Marketing Strategy Will Adapt. Innovators will find their own way. Technological innovation will keep pushing forward.

2021 478

2021 Online Ordering Email Marketing Advertising 478

Modern Restaurant Management

MAY 31, 2023

With so much potential revenue on the table, Father’s Day is a key holiday that restaurant owners and operators should pay attention to and find ways to amplify through marketing efforts. This starts by implementing innovative marketing tools to drive potential revenue.

Marketing 419

Marketing Email Marketing Online Ordering Specials 419

Modern Restaurant Management

MARCH 11, 2025

The restaurants that thrive today are those that balance innovation with human connection. With a growing number of technology providers entering the market in recent years, restaurant operators have also become more discerning as they manage already tight budgets. The world changed, and so did restaurants. The biggest shift?

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Goliath Consulting

OCTOBER 16, 2024

This helps create personalized marketing campaigns and promotions, encouraging repeat business and enhancing the customer experience. Unified Communication Channels: Effective communication between staff and customers is vital. Goliath Consulting Group is a restaurant consultancy group based in Atlanta, Georgia.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Our success has come from communications, consistency and customer focus.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

JUNE 1, 2021

In order to truly leverage the digital ordering transformation, an innovative, branded website will be clutch. This results in a faster time-to-market to excite customers of changes to keep your restaurant top of mind. If you have various options for digital ordering, this is where you’ll want to communicate that with customers.

Ordering 450

Ordering Technology Mobile Ordering Online Ordering 450

ChowNow

FEBRUARY 12, 2021

As a restaurant professional, you’re likely looking for new and innovative ways to keep your business top of mind. By claiming a Business Page, you can also take advantage of Nextdoor’s free marketing tools. . During the COVID-19 pandemic, communication with your customer base is all the more valuable.

Email Marketing 370

Email Marketing Online Ordering Social Media Customer Service 370

Modern Restaurant Management

MAY 21, 2020

Though expecting business as usual to be ‘usual’ is a little far fetched, many restaurants are opting for innovative ways to counter the virus – some even becoming part of the solution. Have a Marketing Plan for Reopening. Given the unpredictable nature of circumstances today, you need to promote and market the event.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Many platforms also include built-in messaging features, making it easier for teams to communicate, trade shifts, and stay informed about important updates.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 8, 2024

In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns. – Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing!

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Culinary Cues

APRIL 26, 2020

This is the time to make that determination and build it into your planning, marketing and experience. [] KEEP IT SIMPLE – DO IT EXTRAORDINARILY WELL. We all need loyalty to thrive. [] COMMUNICATE, COMMUNICATE, COMMUNICATE. It has never been more important to communicate than right now.

Guest Recovery 410

Guest Recovery Kitchen Safety Customer Service Food Safety 410

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Travel Safe features are available in all 49 markets where Tripadvisor operates. In the U.S., Paytronix Systems, Inc.,

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Lavu

APRIL 4, 2025

Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%. favorite dishes, dining frequency).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy. The Buzz on Beverages.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MAY 5, 2021

All markets within Texas experience negative trends in the week to April 17, following a week of positive trends to April 10. In CGA’s latest COVID-19 Impact study, it was found that 62 percent of American consumers had been out to Bars/Restaurants since their local market re-opened.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Goliath Consulting

SEPTEMBER 6, 2022

Labor markets are still recovering from recent events. Gen-Z are already sparking changes and inspiring innovations in many businesses, including restaurants. This generation likes things that are easily accessible, which is why businesses must have employment communication and online scheduling. Communication preferences.

Hiring 195

Hiring Communication Training Email Marketing 195

ChowNow

MARCH 10, 2021

We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders. Who with NYC roots, allow us to better connect with our customers and highlight our business and the community we adore.” – Maz Mescal , New York City . Analysis of customer ordering trends.

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

Goliath Consulting

AUGUST 16, 2023

This not only reflects the changing dynamics of online communication but also acknowledges the need for brands to create more engaging and meaningful connections with their audience. For restaurants, it’s all about embracing the change, innovating, and continually finding avenues to connect deeper with their patrons.

Social Media 195

Social Media Email Marketing Customer Experience Innovation 195

Squirrel Systems

MAY 1, 2025

Promoting event hosting for corporate gatherings, birthdays, and special occasions via digital marketing. Exclusive early access to new menu items via email or push notifications. Utilizing social media and email marketing to promote limited-time merchandise drops. Selling merchandise can provide a steady revenue stream.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Modern Restaurant Management

MAY 12, 2020

Contactless Order & Pay can be accessed by guests in three ways without the need to download an app: scanning a QR code, near-field communication (NFC), or visiting a URL on any mobile device. “Sixty percent of customer care communications are now happening outside of normal business hours. ” SOCi SmartBot.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

JULY 1, 2021

We have developed relationships with wonderful neighbors who I know are taking their to-go drinks home to enjoy safely with their family,” Mukai told Eater in an email. At the onset of the pandemic, all three restaurants were transformed into markets and wine shops. The communication has been terrible.

Restaurant Law 246

Restaurant Law Government Back of House Email Marketing 246

Goliath Consulting

JULY 21, 2019

An innovative, attention-grabbing, and genuine brand will be one of the distinguishing factors that set your restaurant apart from the competition. Defining your brand and establishing your business’ overall values and attributes will speak volumes to your customers and the surrounding community. Overall Brand Importance.

Employee Relations 186

Employee Relations Customer Service Customer Experience Email Marketing 186

MBB Hospitality

DECEMBER 22, 2024

According to a report by Statista , the online food delivery market in the U.S. Trends in Restaurant Online Ordering The landscape of restaurant online ordering continues to evolve, driven by innovation and changing consumer behaviors. This model reduces overhead costs and enables rapid expansion into new markets.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Bingage

FEBRUARY 9, 2023

In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog. Hyper Personalised Marketing 2.0 Personalization refers to communicating with customers at every touchpoint. It has billions of users worldwide.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. Use pre-shift reporting and digest emails, filled with important information about guests and reservations for the upcoming shift to prepare for the night or afternoon ahead. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. You may also like our article on why more producers don’t market their own coffee. It’s an industry that was born from marketing, rather than consumer demand.”

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Sling

SEPTEMBER 13, 2022

Yes, you may have to work on the computer at some point during the day, but try to stay away from reading the news, checking your email repeatedly, or looking at funny cat pictures. Your employees can come to you with minor issues that can distract you from the larger business issues, like marketing and sales. 9) Be ready to innovate.

Retail 144

Retail Management Management Point of Sale 144