Modern Restaurant Management

MAY 27, 2025

Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. Because a cyber incident requires coordinated action, being prepared also means de-siloing operations among IT, operations, legal, and finance departments.

Insurance 282

Insurance Document Employee Relations 2023 282

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

NOVEMBER 20, 2024

To gain insights on what operators can do to prevent outbreaks, Modern Restaurant Management (MRM) magazine turned to Christine Schindler, CEO and Co-Founder of PathSpot, a digital health and safety system designed to effectively eliminates the spread of foodborne illness throughout the entire food cycle.

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

OCTOBER 17, 2024

It is consequentially more difficult for restaurant owners and operators to obtain comprehensive coverage at a fair price – let alone find policies with the specific coverages they need. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. Staff should be trained to keep track of guest consumption, ensure food and water are served alongside alcohol and communicate effectively with fellow team members to ensure responsible service.

Serving 377

Serving Restaurant Law Employee Relations Insurance 377

Modern Restaurant Management

DECEMBER 2, 2024

Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities. Instead, document the complaint in detail.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

MAY 28, 2025

To help you understand this emerging threat and learn how operators can protect their bottom line, Modern Restaurant Management (MRM) magazine consulted Doriel Abrahams, Principal Technologist at Forter, a leader in e-commerce trust and fraud prevention. How should operators better inform themselves about AI concerns for their business?

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

JUNE 8, 2020

.” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. If you haven’t already, prioritize updating your restaurant’s existing policies and operating procedures in writing. Improve Team Communication.

FOH 507

FOH BOH Employee Relations Front of House 507

Modern Restaurant Management

MARCH 31, 2025

As the restaurant industry continues to evolve in 2025, effective legal strategies are more important than ever for operators aiming to grow and scale their businesses properly. Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition.

Franchising 221

Franchising Franchise Restaurant Law Cash Management 221

Modern Restaurant Management

MAY 6, 2025

How operators can reduce risk with better documentation, consistent policies, and stronger training. But when I asked about the documentation, I got a sheepish shrug. But when I asked about the documentation, I got a sheepish shrug. Here’s what every restaurant operator needs to know.

Document 251

Document Leadership Coaching Restaurant Law 251

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JUNE 19, 2025

It’s also critical to get complete, accurate information from your suppliers, share accurate information across your organization, communicate about the incident to consumers and other key stakeholders, and remove all contaminated products from your restaurant and supply chain. Communication. Compliance.

Management 221

Management Management Food Safety Food Supply 221

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. Communicate Return Criteria. The key to a full return is a full workforce, but how you welcome your workforce back is equally important.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

JULY 6, 2020

The public health crisis and swift economic downturn caused by COVID-19, of course, have compounded the complexity of operating a restaurant and complying with the myriad and evolving federal, state, and local guidelines and orders designed to mitigate the health risks of the COVID-19 pandemic. Why Compliance Matters.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

NOVEMBER 27, 2024

Cody, Joe, and Allie opened the fifth location in Albion and now operate all the stores together. We chatted with Allie Bobe, Owner/Manager, about managing almost 100 employees across five locations and keeping tradition alive while modernizing operations. 7shifts was very easy to get started with. It's one of my favorite features.”

Website Management 195

Website Management Communication Point of Sale Coaching 195

7 Shifts

JUNE 29, 2022

The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. State-wise, the answer depends on the state in which your franchise operates.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

JULY 22, 2022

Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. With 7shifts’ Employee Onboarding, you can collect, track, and store important employee documents, such as tax forms. Communications. Employee Doc Storage & Certifications.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

SEPTEMBER 16, 2021

Create Consistency with Your Operations. Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. How to Create Consistency with Your Restaurant Operations. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

NOVEMBER 3, 2020

Beyond the proven existential economic threat of COVID-19, restaurant owners and operators are facing uphill-battle challenges to their defining characteristic, accessibility. Supplementing or replacing paper menus with portable document format (PDF) digital menus has been a common and easily executed solution. Think about it.

Front of House 547

Front of House Certification Back of House Menu 547

Modern Restaurant Management

AUGUST 4, 2021

If you’re operating a thriving restaurant business on the other side of the pandemic, that might mean you have a concept with legs to expand beyond your current location(s). The answer is by building a solid foundation, establishing strong operational structures and genuinely knowing and leveraging your core competitive advantage(s).

BOH 539

BOH Document Training Operations 539

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Both restaurant owners and workers want to contribute to the restaurant's operations faster. Each restaurant has unique staff roles that require different types of training.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

The Rail

MAY 12, 2025

From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. This clarity also lets you communicate confidently with your team and customers, helping them buy into your vision for your restaurants future. Lower rent? More foot traffic?

License 130

License Uniforms Social Media Customer Experience 130

Modern Restaurant Management

MAY 6, 2020

The exemption can be claimed if an authorized officer of the business, such as an owner or general manager, has determined: The leave would result in expenses and financial obligations exceeding revenues and cause the business to cease operating at a minimal capacity.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

Modern Restaurant Management

SEPTEMBER 9, 2020

At its base, strengthening your food safety culture requires great communication, ongoing training and reminders, and an incentive-based system to build collaboration instead of a punitive system, which often compels employees to do the minimum. Increase Communication and Distribute Updated Policies Quickly and Efficiently.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Gen Z, the target demographic for the restaurant industry, prefers to communicate via text.

Hiring 506

Hiring Recruiting Website Management Social Media 506

SpotOn

JANUARY 13, 2025

Communicate your hours In the event that you need to close up shop or limit your hours of operation, communicate your status to your customers. Whether it’s temporary due to staffing availability or you’re suspending operations for the foreseeable future, let your guests know.

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

7 Shifts

JULY 31, 2020

Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Issues of communication, or lack thereof, is very common in the restaurant.

Management 370

Management Management Document Communication 370

7 Shifts

MARCH 22, 2021

Restaurant Employee Communications Tools. Even if it’s just a shared cloud document (like Google Docs), a centralized place for your managers to exchange information is vital. Restaurant Employee Communications Tools ?? Here are seven restaurant management tools to make you more productive: Restaurant Task Management Software.

Management 435

Management Management Book Communication 435

Modern Restaurant Management

JUNE 17, 2020

Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Essential to calming the storm is communication with your customers.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

SEPTEMBER 23, 2020

no wonder restaurant operators have been chasing liquidity by cutting expenses internally and turning to credit markets in a bid to outlast the impacts of the pandemic. Fail to pay rent and you’ll soon cease operating. Determine your next steps and communicate them well. Barclays expects approximately 10 percent of U.S.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

OCTOBER 6, 2021

Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more. If you’re looking for ways to reduce the risks to your operations, here are a few things operators are doing to protect their businesses. Double Down on Food Safety.

Technology 498

Technology Food Safety Restaurant Law Training 498

Modern Restaurant Management

JULY 10, 2020

All of which could occur during prolonged periods of non-operation. Once a check of the normal operational, cleaning and sanitation issues confronting a food facility has been completed, restaurants now are faced with new challenges and guidelines brought on by COVID-19. Train Employees to the Written Plan.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

JULY 30, 2020

But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. All this while still maintaining the warm, friendly atmosphere that operators in the hospitality industry are known for.

Guest Recovery 471

Guest Recovery Food Safety Fine Dining Management 471

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Not sure if something got done earlier in the week?

Management 397

Management Management Email Marketing Point of Sale 397

The Rail

JUNE 11, 2025

Talk to local business owners, visit during peak and slow hours, and imagine what your day-to-day operations would look like there. To maintain brand integrity, document your operations in detail. Regular check-ins, mentorship, and open communication can help new employees feel invested from day one.

Management 147

Management Management Equipment Hiring 147