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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. "In retail and restaurants, everyone is fighting for the same shrinking pool of frontline labor.

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Stop Asking for Surveys: Your Restaurant Has The Answers

Black Box Intelligence

Restaurant Check. Weve spent decades analyzing restaurant data. The Cost Let’s break down the real costs of traditional surveys: Receipt printing costs Survey platform fees Staff time managing programs Annoying your customers Incentive programs to get responses and encourage employees to ask Total? And they are on Every.

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10 Restaurant Survey Questions for Meaningful Guest Insights

Open for Business

But nail your restaurant survey questions, and you’ll gain access to information that drives your spot forward. Here are some tips and sample questions to help you gather meaningful insights that will move the needle for your restaurant. That’s the golden rule of restaurant survey questions.

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Minimizing Wrongful Termination Claims

Modern Restaurant Management

One of their general managers had just let go of a team member for repeated tardiness. “Well, we didn’t write her up every time,” the manager said. Here’s what every restaurant operator needs to know. ” It means they were terminated in a way that violated the law (discrimination, retaliation, etc.)

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Three Tips for Managing a Healthy Restaurant Workforce

Modern Restaurant Management

Your restaurant is open and customers are back. Restaurants are struggling to find people in a tight market. The National Restaurant Association reports that while eating and drinking places are gaining more than a million jobs post-pandemic, the industry is still one million jobs short of reaching its pre-pandemic level of 12.3

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Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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Seven Ways HR Leadership Can Reduce Risk for Restaurants During Turbulent Times

Modern Restaurant Management

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Be Transparent.