Coaching Communication Training 
Modern Restaurant Management
OCTOBER 23, 2020
With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Verbal Language.
Modern Restaurant Management
APRIL 28, 2025
You’d be shocked how often someone is terminated for “performance” but there’s zero record of feedback, warnings, or coaching. Here’s how to get everyone on the same page: Train your managers to document early and often. Create a simple form or template they can use for every coaching conversation.
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Modern Restaurant Management
OCTOBER 20, 2022
The key to providing outstanding customer service is ultimately through coherent communication, as adequate English language competency is essential for ensuring a positive guest experience. In fact, 76 percent of employees say that a company would be more appealing if it offered additional skills training to its staff.
Modern Restaurant Management
JANUARY 7, 2025
Consider the line cook who notices ticket times steadily creeping up and takes the initiative to communicate with the team and adjust the pace, all without management intervention. ” Try: “We commit to open communication because it strengthens trust and allows everyone’s voices to be heard.”
7 Shifts
AUGUST 19, 2020
The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.
7 Shifts
NOVEMBER 15, 2024
Can you provide an example of how you’ve improved employee performance through training? How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills.
7 Shifts
NOVEMBER 25, 2024
However, productivity is more easily trained than managed. In a survey by Toast , 46% of restaurateurs listed hiring, training, and retaining staff as their biggest challenge. Solution: Training from hands-on management The results and repercussions of a disconnected restaurant staff are glaringly apparent.
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