Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication.

Coaching 329

Coaching Training Social Media Hiring 329

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. Over the last 12 years of being The Restaurant Coach™?,

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Culinary Cues

MAY 26, 2020

Where is the leadership coaching on that? [] WE ARE ALL IN THIS TOGETHER: Yep – I have heard that many times before – so why does it feel like we are on our own? What if they (rightfully so) are still nervous about being in public groups while the virus is still flourishing?

Kitchen Safety 266

Kitchen Safety Leadership Food Safety Front of House 266

Lavu

OCTOBER 13, 2023

Incentivize quick dining: Offer time-limited promotions or specials during off-peak hours that encourage customers to eat quickly. Transparent communication helps manage their expectations and reduces frustration. Address any bottlenecks or issues that may be causing delays and provide ongoing coaching to improve productivity.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

JANUARY 26, 2021

Make It Special With delivery and pickup being the only option for many diners to get your food, you have to make sure you’re doing everything you can to stand out. If you’re known for having great margaritas, make them available for a takeout special. Engage Your Community ?? Keep communication open and frequent.

2021 370

2021 Front of House Social Media Back of House 370

Embrace the Suck

MAY 5, 2019

The evolution of humans came from our ability to communicate. To move people with communication, we must tap into emotions. For years I have employed a simple, yet powerful code of conduct in any restaurant I owned, managed or coached. Special requests for guests are never a problem if we can… we will. Take action.

Communication 236

Communication Coaching Take-out Leadership 236

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 190

Kitchen Safety Food Safety Cash Management Food Supply 190

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The rise of collaborative coaching. Order the Westeros special for the Sunday evening premier.

2022 175

2022 Food Supply Back of House Kitchen Safety 175

Mad Mobile

FEBRUARY 26, 2024

If they’re too large, bar inventory and staff coaching can track and correct these issues while reducing overall orders in the process. Curb 75% of shrinkage One of the biggest revenue drains on bar inventories comes from pouring inconsistencies, slip ups ringing in drinks, and good old-fashioned pilfering. Take these lessons to heart.

Inventory 40

Inventory Bar Management Management 40

Modern Restaurant Management

NOVEMBER 19, 2020

“Square KDS is built to help restaurants improve front and back of house communication, improve ticket times, and manage order flow from one central location, regardless of what the future holds.” ” Comeback Coach. Verizon debuted the first episodes of its Comeback Coach video series , above.

Mobile Ordering 119

Mobile Ordering Kitchen Safety Online Ordering Coaching 119

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. Tips for pivoting to retail. The issue explores lessons learned during COVID-19, what experts are predicting for the future and how restaurateurs can prepare to emerge from the post-pandemic period.

Webinar 162

Webinar Loyalty Program Online Ordering Social Media 162

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. loyalty and rewards programs, specials/offers, on-premise ordering). Tips for pivoting to retail. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Webinar 171

Webinar Mobile Ordering Loyalty Program Online Ordering 171

Restaurant Clicks

NOVEMBER 12, 2021

In addition, Abilene also hosts numerous special events on specific dates (check out their calendar to see what’s planned for this coming holiday.) The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The Spirit Room offers open communication and supports local artists.

Bar 103

Bar Seating Coaching Events 103

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. And once they're on board, engaging in constant communication with them and finding out what they need. "It And then also having an open communication with you guys so that we can always be there as an aid.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

DECEMBER 17, 2020

People are looking to make their holidays special, and plan to do that with takeout and meal kits from a favorite local restaurant,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. Social media has become a crucial vehicle for providing restaurant updates and promoting specials.

2020 164

2020 Point of Sale Seasonal Menu Consumer Goods 164

Apicbase

MARCH 17, 2023

For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. Because technology integration allows your business systems to talk, it improves communication between the kitchen and front-of-house staff.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Mad Mobile

MARCH 8, 2024

Direct online ordering, merchandise sales, and tickets to special events are easily managed by your new POS. Cloud-based systems rely on an internet connection to communicate and process payments, but what happens when service is down? Foster a culture of open communication about the new technology.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

AUGUST 19, 2020

The course has been developed with special attention to both knowledge and competency based learning. ” Rouxbe also partnered with Bay Area Community College Consortium (BACCC), a group of 28 colleges surrounding the San Francisco and Monterey Bays. Communication platform. at The French Pastry School. OhWaiter Debuts.

Kitchen Safety 187

Kitchen Safety Loyalty Program Delivery Customer Service 187

Modern Restaurant Management

JUNE 19, 2020

On-site support through ongoing service visits and in-person coaching. Effective & Sustainable Execution : Provides critical operational and communication tools in a clear, user-friendly format to simplify safe reopening and drive the right behaviors. The user will be able to track their order so they know when it's ready.

Food Safety 110

Food Safety Customer Experience Website Management Employee Relations 110

EATER

OCTOBER 21, 2021

Wiggins would spend his break time in Chicago visiting local gourmet shops for special ingredients. If the good feedback and Congressional support continues, Jordan says the next steps would be to expand traditional dining to coach customers again, and finally back to the East Coast. but I am gonna put more mustard on my sandwich.”

2005 121

2005 Back of House Training Dine-in 121

Modern Restaurant Management

MAY 28, 2021

Biscuit Belly, a chef-driven fast casual breakfast and brunch concept specializing in gourmet biscuit sandwiches, signed its first and second multi-unit development agreements to franchise ten locations throughout Lexington, Knoxville, Huntsville and Birmingham. Biscuit Belly Signs First Multi-Unit Deals.

Franchise 184

Franchise Franchising Fast Casual Loyalty Program 184

Modern Restaurant Management

OCTOBER 21, 2019

. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo.

Retail 72

Retail Consumer Goods Point of Sale Innovation 72

Modern Restaurant Management

JULY 27, 2020

Health services such as physicians, counseling and mental health services, and health coaches are also closing at lower rates – all critical resources during this time. Franchisors must be able to document policies and practices for sanitizing, social distancing, contactless service, use of protective gear and guest communications. "When

Franchise 138

Franchise Franchising Mobile Ordering Kitchen Safety 138

Modern Restaurant Management

JUNE 8, 2020

All in an easy-to-use and highly configurable system that includes digital ordering, loyalty and rewards, delivery management and support, takeout and curbside communications, no contact capabilities, and reporting and management HUB. Category D: Special Award: Sani Pro Infection Prevention Best Video.

Guest Recovery 133

Guest Recovery Food Safety Employee Relations Mobile Ordering 133

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. “The food industry needs an edge-complete solution that is specially customized with the end product in mind.

Guest Recovery 102

Guest Recovery Food Safety Loyalty Program Point of Sale 102

Modern Restaurant Management

DECEMBER 12, 2019

As CMO, Adney will oversee all of Black Bear Diner’s marketing and advertising efforts, ensuring its message of bear-sized portions and hospitality reaches customers across all communications channels. We’re all looking forward to creating a rarified experience to make each of our guests feel special here in West Chester.”

Franchise 92

Franchise Franchising Loyalty Program Book 92