Coaching Communication Food Order 
Modern Restaurant Management
NOVEMBER 5, 2024
Assessing Communication Skills Clear, consistent communication keeps restaurants running smoothly, whether giving instructions to the kitchen staff or addressing a customer’s concerns. She felt confident enough to order and appreciated my effort to address her needs.” As the manager, I listened to his concerns.
Modern Restaurant Management
JANUARY 7, 2025
Consider the line cook who notices ticket times steadily creeping up and takes the initiative to communicate with the team and adjust the pace, all without management intervention. ” Try: “We commit to open communication because it strengthens trust and allows everyone’s voices to be heard.”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
7 Shifts
NOVEMBER 15, 2024
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff?
7 Shifts
NOVEMBER 25, 2024
Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. This may seem obvious, but keeping an open communication channel between management and staff is a great way to reinforce the importance of an active staff.
Culinary Cues
NOVEMBER 2, 2024
The last orders were in the pass and the line team was breaking down their mise en place and beginning to strip and clean their stations. Some forty years of tying on an apron, polishing shoes, sharpening knives, and stressing about everything from the quality of produce arriving the next day to some quirky challenges with food cost.
Modern Restaurant Management
NOVEMBER 10, 2020
While many restaurant executives work from an office setting, most of their employees are on the ground floor, bussing tables, taking orders or preparing food. In order to effectively engage with these workers, it is important to meet them where they are and connect in the ways that matter most to them.
Modern Restaurant Management
MARCH 10, 2020
The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. We are trying to be responsible and calm.”
Expert insights. Personalized for you.
419 
Let's personalize your content