Modern Restaurant Management
NOVEMBER 5, 2024
Assessing Communication Skills Clear, consistent communication keeps restaurants running smoothly, whether giving instructions to the kitchen staff or addressing a customer’s concerns. Someone who avoids eye contact or seems uninterested in the conversation may struggle with interpersonal communication.
Modern Restaurant Management
OCTOBER 23, 2020
Start with The Basics of Communication. Often when it comes to customer communication, it is not about what you say but how you say. Coach your new hire on some relevant examples of this. Body language and facial expressions can communicate what a person is feeling. Verbal Language. Practice, Practice, Practice.
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Modern Restaurant Management
OCTOBER 20, 2022
The key to providing outstanding customer service is ultimately through coherent communication, as adequate English language competency is essential for ensuring a positive guest experience. A virtual English language speaking coach can empower workforces with confidence and native-like proficiency to produce coherent communication.
Modern Restaurant Management
APRIL 28, 2025
You’d be shocked how often someone is terminated for “performance” but there’s zero record of feedback, warnings, or coaching. Create a simple form or template they can use for every coaching conversation. Other times, it’ll remind you to update your policies or better coach your managers.
7 Shifts
JULY 28, 2021
You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Dangers of Poor Communication. Steps to Improve Team Communication. What to Communicate and When.
7 Shifts
NOVEMBER 15, 2024
How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.
Modern Restaurant Management
JANUARY 23, 2023
Enlivening the culture starts with an effective plan, an inclusive idea able to be authentically communicated and practical in its expectation. We strive to empower our employees by coaching them for long-term success. The second part is constant communication about the happenings of the company. You cannot force it.
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