Modern Restaurant Management

NOVEMBER 19, 2024

As more and more people partake in the experience and more restaurants implement measures catered specifically to solo diners, a customer-centric approach is key. Catering to solo diners is more just than seating them as restaurants would any other customer.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Lavu

MAY 2, 2025

These warnings also appear on the kitchen display system (KDS), keeping both front-of-house and kitchen teams informed. Platforms like Lavu come with recipe management features that digitally log every ingredient used in menu items. If a recipe gets updated, the allergen information updates automatically.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

MAY 23, 2025

Organizations and individuals looking for catering services. If you want to offer catering and meals for office workers, you might focus on online ordering and large-scale production. Food trends come and go, but the classic sandwich stands the test of time. Start by identifying who your ideal customer is.

2025 78

2025 Employee Relations Tip Distribution POS 78

Qu

JUNE 16, 2025

Catering's Comeback Story With offices reopening, catering is surging—24% of brands are making it a key focus for 2025. The numbers are compelling: while someone might spend $20 dining in, catering guests often spend $500 or more per order. They shared what’s working, what’s not, and where the smart money is going.

Fast Casual 52

Fast Casual 2025 Casual Loyalty Program 52

SpotOn

DECEMBER 27, 2024

You don't need a scientific study to know that a complimentary bread basket or coffee on the house becomes something greater than the sum of its parts. Loyalty programs offer a rare win-win for restaurant operators and guests alike. " So if restaurant loyalty programs are so great, why doesn't every restaurant offer them?

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Lavu

JULY 11, 2025

These systems automatically sync orders between the front-of-house and kitchen, cutting down on wait times and miscommunication. Better Customer Experience Modern diners expect fast, accurate service and flexible payment options, and cloud-based POS systems deliver on all fronts. This mobility isn’t just limited to servers.

POS 78

POS Management Management Mobile Ordering 78

Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. And we’re not talking about sausage and mushrooms. At IndoorMedia, we love pizza and are privileged to support pizza restaurants nationwide.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Lavu

MAY 30, 2025

This will provide you with the table turnover rate, demonstrating how swiftly tables are being cleared and how effectively the restaurant is catering to its patrons. This will provide you with the table turnover rate, demonstrating how swiftly tables are being cleared and how effectively the restaurant is catering to its patrons.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

APRIL 25, 2025

Kitchen Display Systems (KDS) : Streamline communication between front-of-house and kitchen staff. In this guide, well explore the top POS integrations that help restaurants work smarter, save time, and increase profits. Want to run your restaurant more smoothly and save time? POS integrations can help.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Food Corridor

APRIL 29, 2025

Commissary Kitchens : Commissary kitchens are shared-use commercial kitchen spaces rented by multiple businesses — not just for delivery brands, but also for food trucks, caterers, and mobile vendors. In the golden age of delivery apps and ghost kitchens, virtual brands are the culinary chameleons of the food world. So, what exactly are they?

Food Truck 52

Food Truck Delivery Front of House Mobile Ordering 52

SpotOn

DECEMBER 30, 2024

This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. We all know it. Restaurant profit margins are pretty low. But not entirely because of inflation, labor shortages, and high food costs. Generally, a good profit margin for restaurants is 10% or higher. Labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

EATER

MARCH 12, 2025

Randi Lee and his wife, Jeanette Zinno, took over the storefront that would become Leland Eating and Drinking House in Brooklyn in February 2020, ready to fully demo the space. Masked chefs make pizza in a restaurant kitchen in 2022. What I originally envisioned is the restaurant that exists now, says Stieber.

2025 211

2025 Back of House Front of House Kitchen Safety 211

Lavu

MAY 23, 2025

If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

EATER

NOVEMBER 8, 2024

She had been a contributor to House Beautiful , managed a food boutique, and ran a successful catering business that often served well-heeled clients in New York and its suburbs. hired her to cater a book release party, the executives present were reportedly impressed enough to see a book in her future. Abrams, Inc.,

Entertainment 306

Entertainment Book Front of House Back of House 306

Restaurant Clicks

APRIL 10, 2025

Utilizing a custom-built smoker and open-fire hearth, the restaurant offers oak-smoked meats like brisket, pulled pork, ribs, and house-made sausages, each prepared with precision to highlight their natural flavors. From Memphis to Nashville and beyond, the state’s BBQ scene is full of rich traditions and unique takes on smoked meats.

Back of House 78

Back of House Front of House Sourcing Fast Casual 78

SpotOn

OCTOBER 25, 2024

Clearing downed Bud Light bottles and empty glasses of the house red, Don came away with a positive impression of the hospitality industry that he carried with him through college. Don’s challenge was to cater to all tastes—and coach his staff on how to do the same. SpotOn is a better solution.”

Front of House 52

Front of House Back of House Coaching Beverage 52

EATER

DECEMBER 2, 2024

And despite chiefly catering to southeastern Wisconsin, its reputation loomed so large and its champions were so fervent that kringle beat out the beloved cream puff to become the official state pastry in 2013. Welcome to Kringleville. Kringle defined, and still defines, Racine. Women competed to be crowned the Kringle Queen of Racine.

Front of House 301

Front of House 2013 Travel 2016 301

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. His updated marketing strategy included new wrapping for their catering van.

Marketing 493

Marketing Front of House Back of House Food Truck 493

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

JANUARY 19, 2021

Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. For Top Round Roast Beef in San Francisco, that meant running a fried-chicken joint, burger house, and ice-cream parlor all from within their existing sandwich shop. Welcome to the age of virtual restaurants.

Front of House 530

Front of House Online Ordering Food Order Small Business 530

Modern Restaurant Management

JULY 19, 2021

In addition, supplemental labor for food prep, dishwashing, serving and cater-waitering, restaurants can take pressure off in-house labor and allow for long-term growth and development strategies. Nightly kitchen cleaning, restroom cleaning, and front-of-house cleaning are all examples of functions that should be outsourced.

Guest Recovery 508

Guest Recovery Recruiting Front of House Customer Service 508

Modern Restaurant Management

JUNE 28, 2022

Top key players in the restaurant and service industry are working towards the development of robotic services to improve and cater to current requirements. In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

JUNE 23, 2020

The architecture can be used in both front-of-house and back-of-house applications to create an experience that is consistent from the kitchen all the way to the guest dining tables, and save valuable time and money. And this will take some time.

Back of House 568

Back of House Front of House Kitchen Safety Online Ordering 568

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. All it takes is one waiter or bartender to have a bad day and show it in front of the customers to create a bad impression.

Front of House 130

Front of House FOH Employee Relations Back of House 130

Modern Restaurant Management

JUNE 18, 2020

Many organizations offer on-site catering and cafeteria amenities as a convenience to employees, but with work from home requirements employees are forging for themselves. If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods. Forging New Connections.

Supplies 474

Supplies Innovation Food Supply Loyalty Program 474

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers. Today, the sophistication of IoT technology available to the restaurant sector is at an all-time high.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

OCTOBER 7, 2021

To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

7 Shifts

JUNE 20, 2022

No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs. It is typically used by restaurants, caterers, and food trucks. Table of Contents. What is a ghost kitchen? Benefits of a ghost kitchen model. Benefits of a ghost kitchen model. Different types of ghost kitchens.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

SEPTEMBER 22, 2022

The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. What’s new on the menu for today’s innovative restaurants? Internet of Things (IoT) technology. Is Your Refrigerator Running?

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

JANUARY 18, 2023

These will become as essential to a restaurant as their secret recipes, holding the key to understanding guests’ behaviors and catering to their preferences. In the back of the house, AI can automatically anticipate inventory shortages and suggest quantities for restocking that are consistent with predicted reservations.

2023 474

2023 Guest Recovery Back of House Customer Service 474

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539