Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Streamline the front of house. Run a smooth back of house. Streamline the front of house. It can seem like a lot to learn upfront, but the payoff is huge. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. An issue that may arise from this in 2024 is data privacy.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

OCTOBER 7, 2021

Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Innovation is needed in several areas, including: Staff management.

Technology 187

Technology Operations Food Safety Kitchen Safety 187

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 190

2024 Fast Casual Insurance Food Safety 190

Modern Restaurant Management

JUNE 23, 2020

Therefore, restaurant operators are embracing guest-focused technologies within their restaurants, such as kiosks and mobile devices to serve their guests at a safe distance. This includes the entire order to pay processes, from employee collaboration to guest interaction, whether via smartphone, tablet, kiosk or VR headset.

Back of House 222

Back of House Front of House Kitchen Safety Mobile Ordering 222

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Apicbase

MAY 29, 2024

The brand only exists online and takes orders through mobile apps such as Uber Eats or Just Eat. Every few months, a media article declares the death of ghost kitchens as a viable business model. Market data, however, tells a different story. That is not too bad for a dying sector. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 207

2022 Mobile Ordering Guest Recovery Point of Sale 207

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 175

2022 Food Supply Back of House Kitchen Safety 175

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. Tablet ordering systems designed for restaurants can transform your operations.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Mad Mobile

MAY 22, 2024

Customers expect quick service and immediate attention, and bartenders often have to manage multiple demands at once, including taking orders, making drinks, and cashing out customers. Bar owners know the importance of table turnover time, especially during peak hours. Managing a bar comes with unique challenges.

POS 40

POS Bar Mobile Ordering Customer Service 40

Restaurant Clicks

DECEMBER 31, 2021

Pizza Moto Defonte’s Sandwich Shop The Longshoreman Mark’s Red Hook Pizza Hoek Pizza The House of Pizza & Calzone Lucali F&F Pizzeria Brothers Pizza. Order Online. Nothing says New York like a giant foldable slice of pizza. Best Pizza in Red Hook. Defonte’s Sandwich Shop.

Front of House 103

Front of House Online Ordering Mobile Ordering Website Management 103

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest.

Food Safety 195

Food Safety Mobile Ordering Online Ordering Kitchen Safety 195

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. One in three respondents shared that they still plan to host their event at home, with 51 percent of those respondents stating they will be catering their at-home event. Event Planning Is Back.

2021 182

2021 Online Ordering Mobile Ordering Guest Recovery 182

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

APRIL 18, 2021

An advanced POS software must cater to all the front-of-the-house as well as back-of-the-house operations efficiently. Web Ordering/Mobile Ordering. The ordering experience should become more efficient as a result of implementing cloud kitchen software. Mobile Analytics And Anti-Theft App.

Mobile Ordering 52

Mobile Ordering Kitchen Safety Point of Sale POS 52

Sling

SEPTEMBER 23, 2021

No one has been injured while dining at The Disaster Cafe—the staff wears construction helmets and other safety equipment—but spilled drinks and food are very common. 3) O.Noir – Toronto, Canada. Want to take a picture of the fare at O.Noir in Toronto, Canada? Guests are seated and served in total darkness. Source: ConradHotels3.Hilton.com.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 129

Online Ordering Customer Service Seasonal Menu Food Order 129

The Restaurant Times

MAY 13, 2020

This model caters to evolving customer trends with innovative menus, capturing a broad market, and increasing order frequency in the process. As there is no front-of-house at all, multi-brand cloud kitchens have evolved to cater to numerous audiences, each functioning under a separate brand.

Operations 90

Operations Social Media Website Management Mobile Ordering 90

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

The Restaurant Times

MAY 9, 2020

It not only helps in generating more food orders but also optimizes the overall expenses and food costs substantially. Restaurant brands are ideally placed to leverage the strength of kitchen infrastructure, capitalize on increased food orders, and attract the right target audiences while controlling operating costs with this model. .

Kitchen Safety 89

Kitchen Safety Mobile Ordering License Front of House 89

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. We’re also seeing a troubling shift towards apathy and exhaustion that has us wondering if rules will be followed anyway—just as the third surge of COVID arrives. Amid all this, you yourself might be asking: “Do I design for a COVID universe or do I design for the last normal?”

2021 182

2021 Kitchen Safety Food Safety Consumer Goods 182

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. Starting a food truck provides multiple advantages at once, especially pertaining to cost and mobility. Both the front-of-the-house and back-of-the-house operations are carried out in the same place in a food truck.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

Modern Restaurant Management

FEBRUARY 4, 2020

” Prior to joining Boston Market, Wyatt served as Operations Partner/Vice President of Operations for Panera Bread, where he was responsible for all aspects of operations, including retail, marketing, recruiting, catering, facilities and bakery at more than 40 cafes in Pennsylvania, Delaware and New Jersey. New CEO at Boston Market.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 142

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 142

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. 65% 65% of customers prefer self-service kiosks. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

JANUARY 31, 2021

For example, Self-Ordering Kiosks are changing the way orders are placed at quick-service restaurants with high footfall. Self-ordering kiosks work very well at fast-food restaurants, quick-service restaurants, and casual dine restaurants where the footfall is high. How Self-Ordering Kiosks Can Benefit QSR Business In The UK.

Ordering 52

Ordering Fast Casual Mobile Ordering Front of House 52

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc.

2022 69

2022 Management Management Loyalty Program 69

The Restaurant Times

MAY 29, 2021

This restaurant business model accepts orders via online platforms such as websites, mobile apps, third-party platforms, or hotline numbers and delivers them to customer-specified locations. A delivery-only restaurant is considered a low-risk, low investment, yet high-profit model. Advantages of the Cloud Kitchen Model.

2021 52

2021 Kitchen Safety Mobile Ordering Online Ordering 52

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 119

Mobile Ordering Kitchen Safety Online Ordering Coaching 119

Modern Restaurant Management

DECEMBER 3, 2020

PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years. “For many Floridians, their weekend getaways to New Orleans are the only time they get to enjoy PJ’s Coffee. .

Franchise 127

Franchise Franchising Catering Online Ordering 127